Forrester

Why Read This Report

The shockwaves reverberating through the battered banking sector offer an opportunity for banking sourcing groups to reinvent their standing in the organization as decision mandates shift and new power bases emerge. Bold executives will take this opportunity to transform the sourcing function into the role of Partner Player. New operating models built by the COO office, the enterprise architects, and strategic sourcing will begin connecting siloed divisions and building IT services-led consumption models around an ecosystem of vendors, which offers a profound shift in technology value. Sourcing's transformation to Partner Player needs a plan, however, and Forrester's road map offers a three-phased approach tied to strategy, governance, metrics, and culture. Use this road map to sell this approach to your peers and set the terms of play with those service providers that have the mettle to work with an industry in crisis.