It's Time To Get Serious About Generating Innovation With Your Leading Service Providers
SVM Professionals are in a unique position to lead co-innovation efforts. The unique skills of understanding business requirements, matching providers to stakeholder needs, and driving outcomes make you ideally suited to address a new ecosystem of innovative service providers. But yesterday’s knowledge and skills will not be sufficient for SVM pros to lead tomorrow’s business innovation demands.
This Forum has Passed.
Your Business Needs To Access New Sources Of Innovation
A common — and long-standing — complaint among clients is that their service providers don’t innovate; they only do what they’re specifically told to do. The irony is that in most industries, being responsive to your needs and delivering exactly what you ask for would be considered wonderful. But in the IT services marketplace, doing what’s asked has become table stakes. Clients need — and providers want to deliver — real, sustainable innovation. Yet major gaps still exist between service provider innovations and client expectations.
Service providers, of course, are eager to market their innovative offerings to clients. They compete in a market filled with scrappy upstarts and cloud-based competitors — and they strive to differentiate offerings based on their innovation potential. They are offering new services related to cloud, mobility, big data, and analytics — capabilities that could indeed be essential to your company’s business strategy.
But accessing and managing innovation from third parties involves taking on new risk. It requires your organization to rethink traditional services relationships, invest in stronger vendor governance, and make important business-altering decisions. Addressing these risks is essential to the evolution of sourcing — and something your executive leadership expects. That’s why it’s time to get serious about generating innovation with all of your leading services providers. It’s time for Sourcing & Vendor Management (SVM) Professionals to take the lead in delivering services innovation.
Forrester's Sourcing & Vendor Management Forum attendees receive complimentary access to Forrester's collocated Infrastructure & OperationsForum and Security Forum. These Events are being held simultaneously to allow you to network with more business leaders, bring additional team members, and access valuable additional content relevant to your challenges and responsibilities.
Join us Thursday, May 24 from 5:30–7:00 p.m. to meet our sponsors and network with analysts, colleagues, and friends at a cocktail reception in the Solutions Showcase.
Forrester's Night Out In Vegas — Chateau Nightclub & Gardens
All Forum attendees are invited to join us on Thursday, May 24 from 7:15–9:15 p.m. on the terrace at Chateau Nightclub & Gardens. Located within Paris Las Vegas Hotel & Casino (across the street from the Cosmopolitan), Chateau Nightclub & Gardens is the exclusive nightlife destination in Las Vegas. This private party is free to all Forum attendees so mingle with your peers and enjoy beer and wine, a buffet dinner and dessert, and music from the house DJ. Guest passes may be purchased. Email firstname.lastname@example.org for more details.
Connect With Forrester And Event Attendees
LinkedIn: Network with other attendees.
Blogs: Follow analysts covering your role.
Communities: Extend conversations through your role community.
Facebook: Stay connected through Forrester Events pages.
Who Should Attend?
- Line-of-business executives who are driving services decisions.
- Sourcing executives who are identifying and selecting service providers.
- CIOs and senior IT managers who need to set and drive their IT services strategy.
- Procurement executives who execute sourcing events, negotiate contracts, and set pricing.
- IT services managers looking to optimize their spend, governance practices, and geographic footprint.
- Vendor management professionals who are responsible for ensuring that service provider relationships deliver the business results promised.
"Keynote speakers were great...right on target for many of the top issues for SVM Professionals!."
Darrel K., Manager, Systems - IT Planning
"This has been an excellent forum, very timely with excellent content that can be applied immediately."
Bill F., Senior Project Manager
"Overall excellent event!"
Larry E., Vendor Management Office