It's Time To Get Serious About Generating Innovation With Your Leading Service Providers
SVM Professionals are in a unique position to lead co-innovation efforts. The unique skills of understanding business requirements, matching providers to stakeholder needs, and driving outcomes make you ideally suited to address a new ecosystem of innovative service providers. But yesterday’s knowledge and skills will not be sufficient for SVM pros to lead tomorrow’s business innovation demands.
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Your Business Needs To Access New Sources Of Innovation
A common — and long-standing — complaint among clients is that their service providers don’t innovate; they only do what they’re specifically told to do. The irony is that in most industries, being responsive to your needs and delivering exactly what you ask for would be considered wonderful. But in the IT services marketplace, doing what’s asked has become table stakes. Clients need — and providers want to deliver — real, sustainable innovation. Yet major gaps still exist between service provider innovations and client expectations.
Service providers, of course, are eager to market their innovative offerings to clients. They compete in a market filled with scrappy upstarts and cloud-based competitors — and they strive to differentiate offerings based on their innovation potential. They are offering new services related to cloud, mobility, big data, and analytics — capabilities that could indeed be essential to your company’s business strategy.
But accessing and managing innovation from third parties involves taking on new risk. It requires your organization to rethink traditional services relationships, invest in stronger vendor governance, and make important business-altering decisions. Addressing these risks is essential to the evolution of sourcing — and something your executive leadership expects. That’s why it’s time to get serious about generating innovation with all of your leading services providers. It’s time for Sourcing & Vendor Management (SVM) Professionals to take the lead in delivering services innovation.
- The quality of the Forrester keynotes. Presentations are backed by thousands of interviews with technology leaders, business executives, and vendors.
- Exclusive audiences: Forrester Forum attendees include sourcing executives from the highest organizational levels.
- Integration of organizational, technological, and business issues. Forrester Forums provide a comprehensive understanding of the challenges ahead and how your company can overcome them.
- One-On-One Meetings with Forrester analysts. You can speak privately with Forrester analysts about winning sourcing strategies, vendor management best practices, supplier governance approaches, and the future of IT services.
Forrester's Sourcing & Vendor Management Forum attendees receive complimentary access to Forrester's colocated Infrastructure & Operations Forum, Security Forum, Enterprise Architecture Forum, and CIO Forum. These Events are being held simultaneously to allow you to network with more business leaders, bring additional team members, and access valuable additional content relevant to your challenges and responsibilities.
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Who Should Attend?
- Line-of-business executives who are driving services decisions.
- Sourcing executives who are identifying and selecting service providers.
- CIOs and senior IT managers who need to set and drive their IT services strategy.
- Procurement executives who execute sourcing events, negotiate contracts, and set pricing.
- IT services managers looking to optimize their spend, governance practices, and geographic footprint.
- Vendor management professionals who are responsible for ensuring that service provider relationships deliver the business results promised.