Forrsights Services Survey Q2 2012

Description

 A quick look into the survey:

This forward-looking market research study about IT technology details IT services priorities as well as governance, stakeholder issues, and business dynamics driving third-party IT spend, including the rising influence of business decision-makers. Vendor usage and satisfaction for both new services and traditional services can be explored through these survey results. 

Forrester's Forrsights Services Survey, Q2 2012 was fielded to 1,058 IT executives and technology decision-makers located in Canada, France, Germany, the UK, and the US from enterprise companies with 1,000 or more employees. This survey is part of Forrester’s Forrsights For Business Technology and was fielded during May and June 2012. LinkedIn Research Network fielded this survey online on behalf of Forrester. Survey respondent incentives include gift certificates and research reports. We have provided exact sample sizes in this report on a question-by-question basis.

Methodology:

Each calendar year, Forrester's Forrsights For Business Technology fields business-to-business technology studies in more than 17 countries spanning North America, Latin America, Europe, and developed and emerging Asia. For quality control, we carefully screen respondents according to job title and function. Forrester’s Forrsights For Business Technology ensures that the final survey population contains only those with significant involvement in the planning, funding, and purchasing of IT products and services. Additionally, we set quotas for company size (number of employees) and industry as a means of controlling the data distribution and establishing alignment with IT spend calculated by Forrester analysts. Forrsights uses only superior data sources and advanced data-cleaning techniques to ensure the highest data quality.

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