Featured Audio And Video: IT Forum 2006

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Interview with Mark Hurd, Chief Executive Officer and President, Hewlett-Packard Company
The Future Of IT: A CEO's Perspective

Mark Hurd — Chief Executive Officer and President, Hewlett-Packard Company
George F. Colony — Chairman of the Board and Chief Executive Officer, Forrester Research

  • Part 1 of 4: Hurd addresses the issue of customer perceptions of HP as an engineering-led company that is hard to do business with. Hurd goes on to detail the steps the company is taking to shift the culture to be more customer-centric and solution-focused.
    (5:06)

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  • Part 2 of 4: Hurd continues the discussion of the company's moves to a greater solution focus, with details on its investments in services, its perspective on software, and on the way HP defines its services strategy as being different from that of IBM.
    (2:34)

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  • Part 3 of 4: Hurd delves into the issue of how to set IT spending levels relative to gross margin by business area, rather than relative to overall revenue. Hurd also discusses how to continue to drive down IT costs over time while innovating at the same time.
    (4:12)

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  • Part 4 of 4: Hurd discusses what it takes to create a great IT organization and a successful business.
    (4:41)

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Interview with Linda M. Dillman, Executive Vice President and Chief Information Officer, Wal-Mart Stores
The Future Of IT: Wal-Mart's Perspective

Linda M. Dillman — Executive Vice President and Chief Information Officer, Wal-Mart Stores
George F. Colony — Chairman of the Board and Chief Executive Officer, Forrester Research

  • Part 1 of 3: Dillman gives a detailed look at how Wal-Mart has built a Digital Business Network, creating closer links with its suppliers that have been mutually beneficial.
    (7:00)

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  • Part 2 of 3: How Wal-Mart approaches service-oriented architecture. Wal-Mart has built most of its own applications and has pursued a strategy of modularity and reuse for many years, with SOA being the latest evolution of this proven approach.
    (1:55)

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  • Part 3 of 3: Wal-Mart's philosophy toward IT governance given the company's unique problems of size and scope.
    (6:05)

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Setting The Stage: The Seeds Of The Next Big Thing

George F. Colony — Chairman of the Board and Chief Executive Officer, Forrester Research

Digital Business Architecture, the Extended Internet, Innovation Networks, and Social Computing combine to trigger the next technology "thunderstorm." This will usher in the next major era in technology, moving IT even closer to the business and fundamentally changing the nature of the relationship..
(12:00)

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The Future Of Software

Andrew Bartels — Vice President, Forrester Research
John Rymer — Vice President, Forrester Research

Open source, software as a service, consolidation, and the shift to service-oriented architecture are the four horsemen of software commoditization. These forces are changing the economics of enterprise software, bringing fundamental shifts to the structure of the enterprise software industry, as well as challenges and opportunities for both software vendors and software buyers.
(23:42)

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Interview with William Vass, Chief Information Officer, Senior Vice President, Information Technology, Sun Microsystems

William Vass — Chief Information Officer, Senior Vice President, Information Technology, Sun Microsystems
Eric Brown — Vice President, Forrester Research

Vass discusses Sun's evolving policy toward open source, with particular focus on how that strategy has helped drive new business for Solaris.
(3:01)

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Interview with Bruce J. Goodman, Senior Vice President and CIO, Humana

Bruce J. Goodman — Chief Information Officer, Senior Vice President, Information Technology, Sun Microsystems
Richard Fichera — Vice President, Forrester Research

Goodman describes the future of technology in healthcare, painting a far-reaching vision of what it means to bring new technology into more direct contact with patients in the home, not just in the clinical environment.
(2:44)

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IT Forum 2006: Achieving Business Flexibility Through IT Innovation

The most successful global enterprises have flexible business models — and flexible IT to support them. Business requirements, when captured as business metadata, translate more directly and flexibly into the IT applications and IT infrastructure necessary to run your business in the digital age.

Forrester's IT Forum 2006 is designed to build your digital business with innovative technologies and IT management practices that drive innovation, efficiency, and, ultimately, top-line growth.

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