Frank E. Gillett

Vice President, Principal Analyst serving CIOs

Frank serves CIOs, plus their teams and tech industry suppliers, by predicting the disruption and business impact of the Internet of Things, connected home, connected car, and the landscape of emerging technologies. Working from Forrester's Cambridge, Massachusetts headquarters, he investigates emerging trends and technologies — and their adoption by pioneering customers — to predict the impact on businesses, employees, and consumers across the globe.

Frank's leading work includes predicting the rise of the personal cloud and digital self, the reinvention of the post-mobile PC, the emergence of new computing infrastructure such as microservers and GPU compute, and predicting the internal private cloud in 2002.

Frank works with CIOs, CTOs, strategists, competitive analysts, and marketing execs across many industries, including high tech, insurance, automotive, and manufacturing. He is knowledgeable about many technology companies, including Amazon, AMD, Apple, Dropbox, Evernote, Google, HP, IBM, Intel, Lenovo, Microsoft, Nuance, and Nvidia.

Previous Work Experience

Before joining Forrester in 1998, Frank consulted on business process re-engineering for the insurance industry and worked on supply chain quality at General Motors. His 30 years of work experience includes exposure to banking, finance, insurance, manufacturing, public works, professional services, food service, and photography.

Frank is routinely quoted in leading media outlets, such as AFP, Bloomberg, BusinessWeek, CBC, Forbes, Fortune, NPR, Marketplace, Mashable, On Point with Tom Ashbrook, Reuters, TechCrunch, The Economist, The New York Times, and The Wall Street Journal. Frank has presented at many events including SxSW, Interop, Strata Online, and Forrester Forums in the US, Europe, and India.

Education

Frank earned master's degrees from the MIT Sloan School of Management and the MIT Technology and Policy Program. He graduated from Duke University with a B.S. in mechanical engineering and a second major in international relations.

Frank has lived in Massachusetts, Ohio, North Carolina, California, England, and Puerto Rico, where he learned to speak Spanish. He has traveled to more than 20 countries.

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75 results in Reports

  • Frank E. Gillett
  • For Enterprise Architecture Professionals

    Report:The Top Emerging Technologies To Watch: Now Through 2018

    Emerging digital technologies are a primary driver of business evolution and disruption. Firms are grappling with an accelerating pace of business change while also trying to make IT simpler and more...

    • Downloads: 4043
    • Rating:
  • For CIO Professionals

    Report:Future View: The New Tech Ecosystems Of Cloud, Cloud Services, And Cloud Computing

    Understanding, Segmenting, And Competing In The Next Computing Evolution

    Strategists at product and service purveyors, big and small, are pondering the right paths to take as a variety of Web and Internet "cloud" technologies and cloud services offerings envelop the...

    • Downloads: 3895
  • For CIO Professionals

    Report:The Personal Cloud: Transforming Personal Computing, Mobile, And Web Markets

    An Empowered Report: Sizing The Opportunity As Individuals Embrace New Services For Managing Their Work And Personal Digital Lives

    The personal computing experience for individuals is broken, ruptured by the fragmentation of personal information across PCs and mobile devices and the scattering of content across a multitude of...

    • Downloads: 2621
  • For CIO Professionals

    Report:Tablets Will Rule The Future Personal Computing Landscape

    We'll Use Tablets As The Conductor For PCs, Devices, And Personal Cloud Services At Work And At Home

    For a new technology that is just two years old, tablets are huge hit. For CIOs the question is — will they last and what are the long-term implications? How do tablets interact with other...

    • Downloads: 2097
    • Comments: 6
    • Rating:
  • For CIO Professionals

    Report:Inquiry Insights: Cloud Computing, Q3 2008

    Enterprise IT Is Just Starting To Tune In — Vendors Are Way Ahead Of The Market

    Cloud computing is the latest Silicon Valley trend to hit the circuit. To understand the effect of the latest wave of hype on Forrester clients, we sifted through the more than 20,000 client...

    • Downloads: 1515
  • For CIO Professionals

    Report:There Are Two Types Of Compute Clouds

    Server Clouds And Scale-Out Clouds Serve Very Different Customer Needs

    Cloud computing is a confusing topic for vendor strategists. One reason? Most of us confuse two fundamentally different types of compute clouds as one. Server clouds support the needs of traditional...

    • Downloads: 1521
  • For CIO Professionals

    Report:The Personal Cloud

    How Individual Computing Will Shift From Being Device-Centric To Information-Centric

    The personal computing experience is complex and challenging, as individuals wrestle with multiple personal computers (PCs) and online services to manage an increasingly diverse set of information....

    • Downloads: 1398
  • For CIO Professionals

    Report:Conventional Wisdom Is Wrong About Cloud IaaS

    Enterprises Lead SMB; Cloud Services Trump Internal Cloud Build-Outs And More

    Survey results confirm strong interest in cloud infrastructure-as-a-service (IaaS) but debunk several stereotypes. Large firms are more interested in cloud IaaS than small firms. Firms are interested...

    • Downloads: 1281
  • For CIO Professionals

    Report:There Are Three IT Architectures, Not One

    Cloud IT Joins Organic IT As A Key IT Architecture For Marketers

    Forrester launched Organic IT as the ideal IT architecture in 2002. Server virtualization is driving recognition of this vision of a highly shared, automated, and virtualized infrastructure. But it...

    • Downloads: 1044
  • For CIO Professionals

    Report:Vendor Profile: Hewlett-Packard, Q2 2008

    HP Is A Differentiated Technology Platforms Vendor, With Room To Grow

    Strategists at technology vendors looking to partner with Hewlett-Packard (HP) see the company's sprawling size and wonder how to partner effectively for their own success. Forrester believes that HP...

    • Downloads: 1064
  • For CIO Professionals

    Report:The State Of Emerging Enterprise Hardware Trends: 2008 To 2009

    Business Data Services North America And Europe

    This report provides sample highlights of an extensive data set collected across North American and European enterprises via our Enterprise And SMB Hardware Survey, North America And Europe, Q3 2008....

    • Downloads: 975
  • For CIO Professionals

    Report:The State Of Emerging Enterprise Hardware: 2009 To 2010

    Business Data Services North America And Europe

    This report provides sample highlights of an extensive data set collected across North American and European enterprises via our Enterprise And SMB Hardware Survey, North America And Europe, Q3 2009....

    • Downloads: 994
  • For Sales Enablement Professionals

    Report:Predictions 2009: Economic Trends Will Set The Tone For Technology Marketers

    2008 was an eventful year, marked by a recession, the collapse of major financial institutions, and record unemployment. Next year will bring many challenges for technology marketers as they work to...

    • Downloads: 846
  • For CIO Professionals

    Report:How To Message "Cloud" Offerings And Not Get Lost In The Fog

    Speak Clearly To The Right Prospects Without Boosting Competitors

    The cloud computing phenomenon is extraordinarily hot, leading tech marketers to make messy messaging mistakes in their rush to respond. Positioning IT products and services vis-à-vis cloud...

    • Downloads: 1000
  • For Infrastructure & Operations Professionals

    Report:Should Your Windows Apps Move To The Cloud?

    New Cloud Computing Options Are Worth Your Consideration

    With the announcement of the Azure Services Platform at the Microsoft Professional Developers Conference, new attention has been focused on Windows and its fit with cloud computing. But this interest...

    • Downloads: 977
  • For CIO Professionals

    Report:The State Of Emerging SMB Hardware Trends: 2008 To 2009

    Business Data Services North America And Europe

    This report provides sample highlights of an extensive data set collected across North American and European enterprises via our Enterprise And SMB Hardware Survey, North America And Europe, Q3 2008....

    • Downloads: 846
  • For CIO Professionals

    Report:Windows: The Next Five Years

    As Mobile Device Sales Surpass PCs, CIOs Will Need To Corral A Troika Of OS Leaders

    The launch of Windows 8 is a major pivot point for Microsoft — and for IT leaders and the individuals they support. The new Windows 8 user experience (UX) and programming model will transform...

    • Downloads: 890
    • Rating:
  • For CIO Professionals

    Report:IT Buyers Prioritize Virtualization Over Cloud

    Strategists Should Plan Practical Offerings And Messaging For Buyers

    In the Forrester Enterprise And SMB Hardware Survey, North America And Europe, Q3 2009, we used carefully worded questions to test buyer priorities on initiatives for virtualization, consolidation,...

    • Downloads: 874
  • For CIO Professionals

    Report:The Age Of Computing Diversity

    The ICT Industry Is Broadening Out From The Wintel Monoculture

    The computing industry is exiting an era built mostly on general-purpose, good enough central processing units (CPUs), servers, systems designs, software, Web apps, and client devices. These...

    • Downloads: 788
  • For CIO Professionals

    Report:Cloud Computing, Compute-As-A-Service: Interest And Adoption By Company Size

    Enterprises and SMBs report on their interest and adoption of cloud computing.

    • Downloads: 5
  • For CIO Professionals

    Report:Consumerization Will Erase Boundaries Between Corporate And Consumer Technology Markets

    Vendor Strategists Must Overhaul Business Units And Products Aimed At Information Workers

    Execs plotting new information and communications technology (ICT) products and services face changing information worker behaviors driven by five innovations that empower users to provision and use...

    • Downloads: 919
  • For CIO Professionals

    Report:The Greening Of IT

    Environmental responsibility is emerging as an important topic for corporate IT organizations and their technology suppliers. This report outlines the key drivers of green IT and the range of green...

    • Downloads: 667
  • For CIO Professionals

    Report:Navigating The Shifts In Computing Infrastructure Markets

    Cloud Services, New Technologies, And The Rise Of Informal Computing Buyers

    Important trends are surfacing in computing infrastructure markets that will cause vendor strategists to take a fresh look at new buyer behavior, shifts in business models, and adoption of emerging...

    • Downloads: 872
  • For CIO Professionals

    Report:Info Workers Using Mobile And Personal Devices For Work Will Transform Personal Tech Markets

    Many Workers Use Multiple Devices And Spend Their Own Money For Work Tech

    The rise of mobile devices and broadband Internet access at home are driving new behaviors by information workers. Our surveys of almost 10,000 global information workers and 2,300 IT hardware...

    • Downloads: 886
    • Rating:
  • For CIO Professionals

    Report:Cloud Infrastructure-As-A-Service: Interest And Adoption By Industry

    Cloud Computing, Compute-As-A-Service: Interest And Adoption By Industry.

    • Downloads: 15