Frank E. Gillett

Vice President, Principal Analyst serving CIOs

Frank serves CIOs, plus their teams and tech industry suppliers, by predicting the disruption and business impact of the Internet of Things, connected home, connected car, and the landscape of emerging technologies. Working from Forrester's Cambridge, Massachusetts headquarters, he investigates emerging trends and technologies — and their adoption by pioneering customers — to predict the impact on businesses, employees, and consumers across the globe.

Frank's leading work includes predicting the rise of the personal cloud and digital self, the reinvention of the post-mobile PC, the emergence of new computing infrastructure such as microservers and GPU compute, and predicting the internal private cloud in 2002.

Frank works with CIOs, CTOs, strategists, competitive analysts, and marketing execs across many industries, including high tech, insurance, automotive, and manufacturing. He is knowledgeable about many technology companies, including Amazon, AMD, Apple, Dropbox, Evernote, Google, HP, IBM, Intel, Lenovo, Microsoft, Nuance, and Nvidia.

Previous Work Experience

Before joining Forrester in 1998, Frank consulted on business process re-engineering for the insurance industry and worked on supply chain quality at General Motors. His 30 years of work experience includes exposure to banking, finance, insurance, manufacturing, public works, professional services, food service, and photography.

Frank is routinely quoted in leading media outlets, such as AFP, Bloomberg, BusinessWeek, CBC, Forbes, Fortune, NPR, Marketplace, Mashable, On Point with Tom Ashbrook, Reuters, TechCrunch, The Economist, The New York Times, and The Wall Street Journal. Frank has presented at many events including SxSW, Interop, Strata Online, and Forrester Forums in the US, Europe, and India.

Education

Frank earned master's degrees from the MIT Sloan School of Management and the MIT Technology and Policy Program. He graduated from Duke University with a B.S. in mechanical engineering and a second major in international relations.

Frank has lived in Massachusetts, Ohio, North Carolina, California, England, and Puerto Rico, where he learned to speak Spanish. He has traveled to more than 20 countries.

Frank E. Gillett's Research

  • For CIOs

    Report: Pioneer Vendors: Personal Cloud

    Individuals rely on personal cloud services like Dropbox and Evernote to manage an expanding array of digital content online. As such services proliferate, their users will seek ways to better u...

    • Downloads: 140
  • For Customer Experience Professionals

    Report: The Services Frontier For The Digital Consumer

    This report, originally written for CIOs, includes content relevant to chief customer officers. And here's why: As consumers continue to aggregate data — spanning personal and work-related...

    • Downloads: 212
    • Rating:
  • For CIOs

    Report: Pioneer Vendors: Smart, Connected Products For The Internet Of Things

    Many companies are rethinking the nature of their products and services as connectivity and control become easier. Smarter, more connected products are being enabled as the Internet of Things (I...

    • Downloads: 487
  • For CIOs

    Report: The Internet Of Things Comes Home, Bit By Bit

    The connected world's tendrils are expanding far and wide to gear like farm equipment and parking meters, yet most consumers' homes remain a simple endpoint of connectivity whose intelligence is...

    • Downloads: 708
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  • For CIOs

    Report: Quick Take: Apple Doubles Down On Its Premium Brand With The iPhone 5s And 5c

    As the world watched Apple's latest iPhone announcements, the company departed from its previous product strategy. With a saturating high-end smartphone market and growth rapidly shifting to cos...

    • Downloads: 102
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  • For Enterprise Architecture Professionals

    Report: The Top Emerging Technologies To Watch: Now Through 2018

    Emerging digital technologies are a primary driver of business evolution and disruption. Firms are grappling with an accelerating pace of business change while also trying to make IT simpler and...

    • Downloads: 4039
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  • For CIOs

    Report: Future View: The New Tech Ecosystems Of Cloud, Cloud Services, And Cloud Computing

    Strategists at product and service purveyors, big and small, are pondering the right paths to take as a variety of Web and Internet "cloud" technologies and cloud services offerings envelop the ...

    • Downloads: 3894
  • For CIOs

    Report: The Personal Cloud: Transforming Personal Computing, Mobile, And Web Markets

    The personal computing experience for individuals is broken, ruptured by the fragmentation of personal information across PCs and mobile devices and the scattering of content across a multitude ...

    • Downloads: 2621
  • For CIOs

    Report: Tablets Will Rule The Future Personal Computing Landscape

    For a new technology that is just two years old, tablets are huge hit. For CIOs the question is — will they last and what are the long-term implications? How do tablets interact with other...

    • Downloads: 2095
    • Comments: 6
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  • For CIOs

    Report: Inquiry Insights: Cloud Computing, Q3 2008

    Cloud computing is the latest Silicon Valley trend to hit the circuit. To understand the effect of the latest wave of hype on Forrester clients, we sifted through the more than 20,000 client inq...

    • Downloads: 1515
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