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Gene Leganza

Vice President, Principal Analyst serving Enterprise Architecture PROFESSIONALS

Gene provides research and advisory services that address the needs of Enterprise Architecture Professionals. Gene has been researching best practices in making enterprise architecture programs effective since 1999 and focuses on helping clients implement a pragmatic approach to EA that has clear value to business and IT leaders.

Previous Work Experience

Gene has more than 25 years of IT experience, including enterprise architecture planning, infrastructure architecture, IT management, performance management, capacity planning, product strategy, and application development. Gene came to Forrester through its acquisition of Giga Information Group. Prior to joining Giga, he was director of infrastructure architecture and capacity planning at John Hancock Financial Services in Boston. Previously, he held senior IT positions at First Data Corporation and Fidelity Investments and development and marketing management positions at leading software firms.

He has published dozens of papers on various topics and has spoken at a variety of conferences in the US and abroad.


Education

Gene earned a B.A. in psychology and music from Wesleyan University in Middletown, Connecticut.

Research Coverage:

Application Architecture, Deloitte, Enterprise Architecture Domains, Enterprise Architecture Strategy and Process, IT Management, Information Architecture, Oracle, Research In Motion (RIM), SAP, Strategy & Strategic Planning, Strategy, Planning & Governance of IT, Technical Architecture

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  • Application Development & Delivery
  • Total Economic Impact (TEI)

  • For Application Development & Delivery Professionals

    Report:Quantify The Business Value Of CRM

    Business Case: The CRM Playbook

    William BandMay 2, 2013

    Customer relationship management (CRM) initiatives must not only be technically sound but must answer the question, "What will we get for our money?" Application development and delivery (AD&D) pros...

    • Downloads: 209
    • Rating:

  • For Application Development & Delivery Professionals

    Report:Win Funding For Your Customer Service Project

    Business Case: The Contact Centers For Customer Service Playbook

    Kate LeggettSeptember 10, 2012

    Customer service is a cornerstone of a company's customer experience strategy. Delivering good customer service has quantifiable benefits measured in decreased operational costs, increased repurchase...

    • Downloads: 228
    • Rating:

  • For Application Development & Delivery Professionals

    Report:The ROI Of Data Warehousing Appliances: Benefits, Costs, And Risks

    A Total Economic Impact™ Analysis Uncovers Quick Payback And Continuing Value

    James Kobielus G.November 10, 2010

    Business process (BP) professionals implement data warehousing (DW) appliances to deliver more powerful analytics more rapidly, inexpensively, and pervasively. Unfortunately, some IT executives push...

    • Downloads: 901

  • For Application Development & Delivery Professionals

    Charts & Figures:The Key Costs Of DW Appliances

    James Kobielus G.November 10, 2010

  • For Application Development & Delivery Professionals

    Report:Packaged Apps In The Cloud: Cost Of Ownership Models Evolve Toward The Transparency Of SaaS

    Paul D. HamermanJuly 23, 2010

    Business process professionals responsible for packaged applications often have difficulty in getting their arms around the total costs of ownership of their business solutions. SaaS simplifies the...

    • Downloads: 1309

  • For Application Development & Delivery Professionals

    Tool:Model: Total Economic Impact™ Analysis Summary — DW Consolidation

    James Kobielus G.November 10, 2010

  • For Application Development & Delivery Professionals

    Report:The ROI Of Data Warehousing Appliances: Flexibility

    A Total Economic Impact™ Analysis Uncovers Continuing Value Through New Data Applications

    James Kobielus G.November 10, 2010

    Business process (BP) professionals implement data warehousing (DW) appliances to deliver more powerful analytics more rapidly, inexpensively, and pervasively. Unfortunately, some BP pros push back...

    • Downloads: 702

  • For Application Development & Delivery Professionals

    Report:Quantify The Tangible Business Value Of BI

    Business Case: The Business Intelligence Playbook

    Boris Evelson, Martha BennettMay 14, 2013

    As the demand for pervasive and comprehensive business intelligence (BI) applications increases, so do the complexity and cost of large enterprise BI implementations. Organizations must demonstrate...

    • Downloads: 2142
 
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