About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Gene provides research and advisory services that address the needs of Enterprise Architecture Professionals. Gene has been researching best practices in making enterprise architecture programs effective since 1999 and focuses on helping clients implement a pragmatic approach to EA that has clear value to business and IT leaders.
Gene has more than 25 years of IT experience, including enterprise architecture planning, infrastructure architecture, IT management, performance management, capacity planning, product strategy, and application development. Gene came to Forrester through its acquisition of Giga Information Group. Prior to joining Giga, he was director of infrastructure architecture and capacity planning at John Hancock Financial Services in Boston. Previously, he held senior IT positions at First Data Corporation and Fidelity Investments and development and marketing management positions at leading software firms.
He has published dozens of papers on various topics and has spoken at a variety of conferences in the US and abroad.
Gene earned a B.A. in psychology and music from Wesleyan University in Middletown, Connecticut.
Change Management: The Agile And Lean Playbook
This report outlines the change management for Forrester's solution for application development and delivery (AD&D) professionals working on Agile and Lean. This report is designed to help you...

3g Selling Gives A Glimpse Of The Future "Classroom"
3g Selling is a training company that transformed itself from a classroom training provider to a live virtual training organization using a format that maintains an 85% to 90% learner completion...
Organizations thinking about purchasing a talent management solution want to know what to expect from the selection process through deployment and beyond. To aid in this, Forrester surveyed 63 users...
Last month, I published an update to my 2011 Forrester Wave™ on talent management because the human resource management (HRM) market has experienced tremendous consolidation and many top-rated...
The Nine Providers That Matter Most And How They Stack Up
Learning and talent development are closely aligned in the best talent vendor offerings. This area of human resource management (HRM) is fast-growing and innovative in its use of social, cloud, and...

Offboarding involves the processing of employee terminations, whether initiated by the employee or the company. Offboarding provides a consistent process and manageable tools to gather relevant...
Technology Users Can Learn On The Fly With This Electronic Content Solution
An electronic performance support system (EPSS) provides on-demand learning when technology users need help to do their jobs. Demonstrations, practice exercises, and onscreen help all give users...
Corporate higher education degree programs attract new employees. They provide an opportunity to continue working while earning an MBA, a master's degree, or another degree or certification that...
Continuous Improvement: The Human Resource Management Playbook
This report, the continuous improvement component of the human resource management (HRM) playbook, will help application development and delivery professionals (AD&D pros), CIOs, and their HR...

The business world has long known and relied upon mentoring as a proven technique for developing in-house talent. Today, mentoring is experiencing a resurgence because business leaders not only...
A Mature Market Is Evolving Toward Broader HRM Offerings
Business leaders know that recruiting top talent is a corporative imperative. After hiring, new talent must be skillfully managed through onboarding, performance goals and evaluation, learning,...
As Millennials, with their Digital Native technology skills and experience with social media, stream into the workforce, businesses must re-evaluate their approach to corporate learning so that...

HR Analytics Help Improve Workforce Recruiting, Performance, And Learning
Human resources (HR) analytics have taken on new importance as organizations strive to hire, develop, and retain the best employees to remain competitive in fields where efficiency and human...
Human resource management (HRM) applications — consisting of six categories of solutions ranging from core transactions to strategic talent management — represent a market in transition....
We are looking for a global display screen equipment (DSE) training and assessment program that meets the needs of European Union legislation and adheres to good practices in managing new...
The mobile landscape is changing daily — new devices and more secure device management platforms, easier accessibility to content from multiple devices, evolving mobile Web standards (e.g.,...