About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Gene provides research and advisory services that address the needs of Enterprise Architecture Professionals. Gene has been researching best practices in making enterprise architecture programs effective since 1999 and focuses on helping clients implement a pragmatic approach to EA that has clear value to business and IT leaders.
Gene has more than 25 years of IT experience, including enterprise architecture planning, infrastructure architecture, IT management, performance management, capacity planning, product strategy, and application development. Gene came to Forrester through its acquisition of Giga Information Group. Prior to joining Giga, he was director of infrastructure architecture and capacity planning at John Hancock Financial Services in Boston. Previously, he held senior IT positions at First Data Corporation and Fidelity Investments and development and marketing management positions at leading software firms.
He has published dozens of papers on various topics and has spoken at a variety of conferences in the US and abroad.
Gene earned a B.A. in psychology and music from Wesleyan University in Middletown, Connecticut.
One Size Does Not Fit All Developer Needs
Public cloud platforms are the keys that unlock the flexibility, productivity, and economic advantages of cloud computing. Application development and delivery (AD&D) pros use a wide variety of...
The Foundation For Data Governance, Tooling, And More
Metadata management is the foundation for data governance, management, and use. But despite this, firms have a spotty record of collecting, harmonizing, and managing the metadata inherent in their...

…not that simple and therefore not always Amazon Web Services. First off, we didn’t take what might be construed as the typical approach, which would be to look either at...
Improving Corporate Innovation With CCI
Every business must innovate to beat their competition to the prize: profitable, market-leading growth. Many infrastructure and operations (I&O) leaders who Forrester engages with are charged with...
Very well done report. Generated a lot of insights and ideas within our team!Thanks
Landscape: The Search Marketing Playbook
Consumers continue to diversify the sources they use to discover brands and information online. This report of the search marketing playbook will supply information on how consumers found websites in...
A ForecastView Report
Forrester recently launched its first global tablet forecast. This report provides color and insight into the numbers behind the forecast. We examine some of the key drivers from both a consumer and...
The past few weeks have involved travel to a few different events, ranging from eTail Latin America in Miami to Internet Retailer Conference & Expo in Chicago to the Goldman Sachs dotCommerce Day in...
Business’s drive for innovation and competitiveness continues unabated The role of today’s Infrastructure and Operations professionals (I&O pros) has changed. The traditional...
Performance Management: The Identity And Access Management Playbook
This report outlines Forrester's solution for developing effective objectives and metrics for identity and access management (IAM) programs and initiatives. Most security and risk (S&R) professionals...
ForecastView Spreadsheet
Total advertising spending by country and online display spending for each of the 17 Western European countries. Online display spending is further segmented at the regional level by media format....
Executive Overview: The Communications And Collaboration Infrastructure Playbook
Every business must innovate to beat their competition to the prize: profitable, market-leading growth. Many infrastructure and operations (I&O) leaders who Forrester engages with are charged with...
A Benchmarking Guide For eBusiness Professionals
Mobile technology for both hardware and software is experiencing a frenetic pace of change. The definition of table stakes or "being in the game" is constantly moving. eBusiness professionals have...
Firms crave differentiation. But the truth is that even companies with dedicated time and budget for customer experience innovation focus most of their efforts on two things — whatever their...
To evaluate public cloud platforms, you have to look at the breadth of cloud services developers use, which means including Amazon Web Services (AWS), Microsoft Windows Azure, and...
When Samsung made its move to install 1,400 store-within-a-store concepts at Best Buy back in April, we recommended that Microsoft take note. And take note, it did: Today Microsoft and Best Buy...
With Jeff Wray With almost 80% of homes in the EU-7 (France, Germany, Italy, Netherlands, Spain, Sweden, and UK) having online access in 2013, Internet connections are a standard household component...
Hello and welcome to my Forrester blog. I've spent the last 15 years as an eCommerce and marketing leader in a number of retail organizations, and throughout my career I've...
For the history of humanity, for one person to make a difference, the individual had to convince many others to join the pursuit. And the convincing part was tough — whether you were Martin...
This report is designed to give professionals in sales enablement an introduction to the VP of security role as well as an overview of the general concerns facing people in that position. The...