Forrester

For Application Development & Delivery Professionals

Report:Plan For Continuous Agile And Lean Evolutions

Business Plan: The Agile And Lean Playbook

This report outlines the business plan for Forrester's solution for application development and delivery (AD&D) executives working on Agile and Lean. It is designed to help AD&D execs plan for Agile...

• Downloads: 727

For Application Development & Delivery Professionals

Report:SharePoint Adoption Faces Three Barriers: Mobile, Social, And Cloud

These data charts contain the full results of Forrester's August 2012 Global SharePoint Usage Online Survey. The results indicate that weak mobile access and social computing features combined with...

• Downloads: 172

For Application Development & Delivery Professionals

Report:The Future Of BI

Vision: The Business Intelligence Playbook

Demands by users of business intelligence (BI) applications to "just get it done" are turning typical BI relationships, such as business/IT alignment and the roles that traditional and...

• Downloads: 1668

For Application Development & Delivery Professionals

Report:Forrester's Software Asset Management RFP/RFI

Forrester developed the request for proposal/request for information (RFP/RFI) tool based on past experience and research into the widest range of possible environmental requirements. The tool...

• Downloads: 55
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For Application Development & Delivery Professionals

Report:Business Capability Architecture: Use Business Outcomes To Drive Technology Strategy

Business capability maps, as a key element of business architecture, are central to laying a new and better foundation for technology strategy. To build on this foundation, we introduce Forrester's...

• Downloads: 1578
• Comments: 3
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For Application Development & Delivery Professionals

Report:Build SOA Success With A Business-Focused Approach To SOA Design And Governance

Recent Survey Results Show Higher SOA Satisfaction With A Business Approach

Listen to industry discussion of service-oriented architecture (SOA), and you are likely to get the impression that SOA is best thought of as a technical approach for application integration. While...

• Downloads: 712
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For Application Development & Delivery Professionals

Report:Readiness Assessment For Application Strategy Transformation

This tool is a self-test to determine how ready a company is to transform its application strategy by moving away from providing cost-effective systems of record and toward driving compelling user...

• Downloads: 24

For Application Development & Delivery Professionals

Report:The Rich Media Management Mystery

What Does Digital Asset Management Mean?

In a world with increasing amounts of rich media assets and an increasing number of distribution channels, content and collaboration (C&C) pros are taking a closer look at rich media management...

• Downloads: 669

For Application Development & Delivery Professionals

Report:High-Value Requirements Are Changing App Dev And Delivery

Requirements Go From Unfortunate Necessity To Strategic Asset

Requirements have undergone a quiet revolution — the conversations have moved from a focus on the high cost of bad requirements to the positive value of good requirements. Not satisfied with...

• Downloads: 390

For Application Development & Delivery Professionals

Report:The Essential Product Manager/Marketer Role In SaaS Innovation

Software-as-a-service (SaaS) has forced technology companies to re-examine and re-imagine innovation. Tech companies were used to treating everything beyond invention as someone else's problem; SaaS...

• Downloads: 568

For Application Development & Delivery Professionals

Report:Telecommunications Companies In The Cloud (Part 1): A Golden Opportunity

Telecommunications companies (telcos) of all sizes, and in many geographies, are now embracing cloud computing as a new market opportunity. However, not all telcos are as equally committed, or...

• Downloads: 51

For Application Development & Delivery Professionals

Report:Build Five-Star Mobile Apps

Processes: The Mobile App Development Playbook

There are hundreds of thousands of mobile apps out there, and they're all competing for the same mobile users. If you want to reach your customers with a custom mobile app, then you want to make sure...

• Downloads: 805
• Comments: 1
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For Application Development & Delivery Professionals

Report:Packaged Apps In The Cloud: Cost Of Ownership Models Evolve Toward The Transparency Of SaaS

Business process professionals responsible for packaged applications often have difficulty in getting their arms around the total costs of ownership of their business solutions. SaaS simplifies the...

• Downloads: 1304

For Application Development & Delivery Professionals

Report:Your Enterprise Data Archiving Strategy

Data Archiving Is A Flexible Technology That Delivers Many Use Cases

With growing data volume, increasing data security breaches, and complex application-performance issues, most enterprises today face significant data management challenges. Keeping inactive data...

• Downloads: 1200
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For Application Development & Delivery Professionals

Report:Update 2012: Proactive Outbound Notification Saves Money

And Provides Personalized Services To Boost Customer Satisfaction

In 2009, Forrester identified opportunities for contact center infrastructure and operations professionals (I&O) to use proactive customer communications to reduce costs for incoming calls by sending...

• Downloads: 273

For Application Development & Delivery Professionals

Report:The Seven Qualities Of Wildly Desirable Software

To Deliver Extraordinary Software, Design To Balance These Seven Qualities

Great software applications seldom happen by accident: Wise design decisions are the key. Yet many application development teams only design for one, two, or three of these qualities, and others have...

• Downloads: 1129

For Application Development & Delivery Professionals

Report:The Forrester Wave™: Enterprise Service Bus, Q2 2011

Software AG, Tibco Software, Oracle, And Progress Software Lead The Way

In Forrester's 109-criteria evaluation of both commercial and open source enterprise service bus (ESB) vendors, we found that Software AG, Tibco Software (Tibco), Oracle, and Progress Software are...

• Downloads: 2125

For Application Development & Delivery Professionals

Report:For Service-Driven Resource Organizations, PSA Is Still Here And Still Relevant

Organizations that can look beyond the implied meaning of "professional services automation" (PSA) tools will find that they are not just for consulting firms. While originally designed to help...

• Downloads: 258

For Application Development & Delivery Professionals

Report:Cloud Computing Brings Demand For Elastic Application Platforms

EAPs Ease Delivery Of Elastic Apps, Smoothing A Path To Cloud's Benefits

Promises that cloud computing can save money and reduce time-to-market by automatically scaling applications (either up or down) oversimplify what it takes to develop application architectures to...

• Downloads: 1178

For Application Development & Delivery Professionals

Report:How To Calculate The Cost Of Customer Service To Drive Improvements

Measuring the actual cost of your customer service operations over the different communication channels that you support is difficult. Business process pros supporting customer service operations can...

• Downloads: 467
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For Application Development & Delivery Professionals

Report:Embracing The Open Web: Web Technologies You Need To Engage Your Customers, And Much More

The open Web is a culture, a community — and a set of preferred technologies for Internet applications. While HTML5 is the best known of these technologies, the open Web also includes...

• Downloads: 1081
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For Application Development & Delivery Professionals

Report:SharePoint Enters Its Awkward Teenage Years

Customer Struggles With Social, Cloud, And Mobile Signal A Transition

Microsoft SharePoint is the centerpiece of many enterprises' collaboration and content strategies, but it isn't clear to us that enterprises will continue to invest in SharePoint to provide a broader...

• Downloads: 574
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For Application Development & Delivery Professionals

Report:The Evolution Of Integration Alternatives

This presentation provides some perspective on how integration tools have evolved over the past few years, resulting in significant functional overlap in many cases. It explains the simultaneous...

• Downloads: 54

For Application Development & Delivery Professionals

Report:Forrester's Enterprise Reference Architecture Tool Kit: Examples And Process Guides

Design patterns, proven technology stacks, and well-documented application infrastructure are fundamental tools for promoting common practices in the design of business solutions. Enterprises create...

• Downloads: 154

For Application Development & Delivery Professionals

Report:Business People Play Critical Roles On Business Technology Project Teams

Tell Your Partners To Remove The Do Not Disturb Sign And Join The Team

Despite the fact that organizations initiate most technology projects to meet business goals, project teams find it difficult to engage business stakeholders at the right times and in the r ight...

• Downloads: 293