About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Gene provides research and advisory services that address the needs of Enterprise Architecture Professionals. Gene has been researching best practices in making enterprise architecture programs effective since 1999 and focuses on helping clients implement a pragmatic approach to EA that has clear value to business and IT leaders.
Gene has more than 25 years of IT experience, including enterprise architecture planning, infrastructure architecture, IT management, performance management, capacity planning, product strategy, and application development. Gene came to Forrester through its acquisition of Giga Information Group. Prior to joining Giga, he was director of infrastructure architecture and capacity planning at John Hancock Financial Services in Boston. Previously, he held senior IT positions at First Data Corporation and Fidelity Investments and development and marketing management positions at leading software firms.
He has published dozens of papers on various topics and has spoken at a variety of conferences in the US and abroad.
Gene earned a B.A. in psychology and music from Wesleyan University in Middletown, Connecticut.
An Empowered Report: High-Impact Technologies That You Should Track
Forrester began summarizing technology trends last year to help enterprise architects create their organizations' technology watch lists. For this year's list of top trends, we've used the same...
Information architecture (IA) is a cornerstone of enterprise architecture (EA), but 43% of the architects we surveyed either have not yet addressed this domain or have only begun to implement what...
To Communicate EA's Value, Architects Must Relate It To Stakeholders' Goals
Enterprise architects know that their EA programs provide significant value to their organizations. But communicating EA's value is challenging: As a strategic activity, it doesn't have the immediate...
As business technology (BT) becomes integral to organizations' focus on growth, innovation, and flexibility, IT organizations are turning to enterprise architecture (EA) to best advance objectives...
Align Data Management Roles To Create Stronger Business Value
The continuing explosion in data volume, increasing numbers of business users, growing data complexity, compliance requirements, need to support global operations, and growing need for real-time...
The EA team of 2009 reports high into the IT organization (either to the CIO or senior planning roles beneath the CIO), has broad acceptance and support, and spends about half its time on strategic...
Enterprise architecture (EA) priorities for 2010 show a continued focus on helping IT reduce costs and get applications out on time and on budget. For the longer term, however, EA will look to enable...
Economists are debating the length and depth of the economic impact of the credit crunch and the October market meltdown. What can enterprise architects do to survive or — dare we think it...
Tech-Empowered Staff Members Innovate While Enterprise Technology Manages The Risk
Your employees — like your customers — have more power than ever before. Mobile, social, video, and cloud technologies give individuals tremendous access to information and resources....
Technology Trends That Insurance CIOs Must Tap To Drive Growth
Today's insurance CIOs are shifting their focus away from cost reduction to speed, flexibility, and innovation. As insurance buyers' habits change from face-to-face interactions with agents to...
Creating An IA Program That Works
It has been more than five years since Forrester first published this report outlining a simple approach to information architecture, but this domain of enterprise architecture (EA) has matured...
In 2008, enterprise architects will find themselves at the center of a struggle to change their organizations into significantly more agile enterprises. As solution delivery morphs from traditional...
Forrester examined 2,292 end user inquiries from enterprise architecture (EA) professionals. Most of these inquiries were on specific technology topics such as information and knowledge management,...
Five Artifacts Underpin An Effective Program
Architects in any domain have no time to waste creating deliverables that wind up collecting dust on a shelf. Information architects, who have historically had a particularly difficult time engaging...
In 2007, enterprise architects face the ongoing issues of defining technology strategy and improving the overall effectiveness of enterprise architecture (EA) processes, but the imperative to merge...
Enterprise architecture (EA) programs are becoming more business focused, helping IT deliver greater value to the business. Business-focused EA teams are developing the "next practices" for...
Business pressures have forced IT management to begin applying formal management disciplines to the delivery of IT services. In the past decade we have seen the rise of portfolio and project...
Enterprise Architects: Use Today's Economic Challenges To Focus And Sharpen Your Efforts
Enterprise architecture (EA) will continue its journey up the value chain in 2009, but there's no doubt that the road will be bumpy at best. Helping their organizations deal with economic conditions...
Executive Overview: The EA Practice Playbook
The ability to nimbly navigate change in business environments makes the difference between an industry-leading enterprise and one that always seems a beat behind. But how can a large organization...

Master data management (MDM) can be used as a strategic means to deliver a trusted view of critical data throughout the enterprise. However, MDM has not yet matured as a business capability, and...
IA Engages The Business But Is Slow To Show Value
Over the next several years, businesses will look to developments in technology to enable powerful new views into markets, populations, business processes, and supply chains. But will they be in a...
Leaders of newly created or recently renewed enterprise architecture (EA) programs can spend months generating momentum for the initiative, particularly when the EA team includes dotted-line subject...
When the economic climate is uncertain and threatening to become less friendly, executives take a closer look at the value of their investments. They will put IT projects — and IT...
Tools And Technology: The Information Strategy And Architecture Playbook
Enterprise architects carry the heavy responsibility of planning for elaborate implementations of complex technology. They must weigh the implications of the plans for all of the related architecture...

The specifics of various architecture roles have become a hot topic as enterprise architecture (EA) practices have matured. A common role in many organizations is the infrastructure architect. A...