About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Gene provides research and advisory services that address the needs of Enterprise Architecture Professionals. Gene has been researching best practices in making enterprise architecture programs effective since 1999 and focuses on helping clients implement a pragmatic approach to EA that has clear value to business and IT leaders.
Gene has more than 25 years of IT experience, including enterprise architecture planning, infrastructure architecture, IT management, performance management, capacity planning, product strategy, and application development. Gene came to Forrester through its acquisition of Giga Information Group. Prior to joining Giga, he was director of infrastructure architecture and capacity planning at John Hancock Financial Services in Boston. Previously, he held senior IT positions at First Data Corporation and Fidelity Investments and development and marketing management positions at leading software firms.
He has published dozens of papers on various topics and has spoken at a variety of conferences in the US and abroad.
Gene earned a B.A. in psychology and music from Wesleyan University in Middletown, Connecticut.
An Empowered Report: High-Impact Technologies That You Should Track
Forrester began summarizing technology trends last year to help enterprise architects create their organizations' technology watch lists. For this year's list of top trends, we've used the same...
Information architecture (IA) is a cornerstone of enterprise architecture (EA), but 43% of the architects we surveyed either have not yet addressed this domain or have only begun to implement what...
To Communicate EA's Value, Architects Must Relate It To Stakeholders' Goals
Enterprise architects know that their EA programs provide significant value to their organizations. But communicating EA's value is challenging: As a strategic activity, it doesn't have the immediate...
As business technology (BT) becomes integral to organizations' focus on growth, innovation, and flexibility, IT organizations are turning to enterprise architecture (EA) to best advance objectives...
Align Data Management Roles To Create Stronger Business Value
The continuing explosion in data volume, increasing numbers of business users, growing data complexity, compliance requirements, need to support global operations, and growing need for real-time...
Tech-Empowered Staff Members Innovate While Enterprise Technology Manages The Risk
Your employees — like your customers — have more power than ever before. Mobile, social, video, and cloud technologies give individuals tremendous access to information and resources....
Technology Trends That Insurance CIOs Must Tap To Drive Growth
Today's insurance CIOs are shifting their focus away from cost reduction to speed, flexibility, and innovation. As insurance buyers' habits change from face-to-face interactions with agents to...
In 2007, enterprise architects face the ongoing issues of defining technology strategy and improving the overall effectiveness of enterprise architecture (EA) processes, but the imperative to merge...
Business pressures have forced IT management to begin applying formal management disciplines to the delivery of IT services. In the past decade we have seen the rise of portfolio and project...
Master data management (MDM) can be used as a strategic means to deliver a trusted view of critical data throughout the enterprise. However, MDM has not yet matured as a business capability, and...
Leaders of newly created or recently renewed enterprise architecture (EA) programs can spend months generating momentum for the initiative, particularly when the EA team includes dotted-line subject...
Tools And Technology: The Information Strategy And Architecture Playbook
Enterprise architects carry the heavy responsibility of planning for elaborate implementations of complex technology. They must weigh the implications of the plans for all of the related architecture...

US Government's Architecture Principles Illustrate Right Form And Content
High-level architecture principles encapsulate and communicate an enterprise's goals, vision, and values. They are key constructs that provide guidance to governance bodies and individuals for making...
Information architecture programs suffer from EA's worst problem: They have a strategic and enterprisewide focus that can appear disconnected from immediate-term business needs. But significant...
Organization: The Information Strategy And Architecture Playbook
This report outlines the organization element of the information strategy and architecture playbook for enterprise architecture (EA) professionals. The definition of the information architect role...

Strategic Plan: The Information Strategy And Architecture Playbook
A new era of information agility is upon us that promises an explosion of opportunities similar to that of the dot-com boom period. But these opportunities are completely dependent upon an...

Enterprise architects must advance a strategic, enterprisewide agenda in the context of siloed interests and a "show me the money" attitude toward the business value of projects. The going is never...
Only half of the 157 respondents in Forrester's first enterprise architecture (EA) home page poll say that they have had a formal information or data architecture program in place for more than two...
Our Survey Says "No," But A Significant Pro-Certification Minority Is Emerging
The majority of the respondents in Forrester's May 2007 enterprise architecture (EA) home page poll — 65% — say that EA certification is not currently important. But a significant...
Advances in technology that enable real-time data integration and analysis raise the bar for organizations' in-house information management capabilities, but they can provide significant advances in...
Continuous Improvement: The Information Strategy And Architecture Playbook
How effective is your information strategy? You can't answer that question without a comprehensive assessment process and key performance indicator (KPI) reporting mechanism that specifically targets...
Vision: The Information Strategy And Architecture Playbook
A veritable flood of information coming from widespread digitization has created new opportunities and risks that business executives can't ignore. Forrester is seeing a dramatic uptick in the...