About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Gene provides research and advisory services that address the needs of Enterprise Architecture Professionals. Gene has been researching best practices in making enterprise architecture programs effective since 1999 and focuses on helping clients implement a pragmatic approach to EA that has clear value to business and IT leaders.
Gene has more than 25 years of IT experience, including enterprise architecture planning, infrastructure architecture, IT management, performance management, capacity planning, product strategy, and application development. Gene came to Forrester through its acquisition of Giga Information Group. Prior to joining Giga, he was director of infrastructure architecture and capacity planning at John Hancock Financial Services in Boston. Previously, he held senior IT positions at First Data Corporation and Fidelity Investments and development and marketing management positions at leading software firms.
He has published dozens of papers on various topics and has spoken at a variety of conferences in the US and abroad.
Gene earned a B.A. in psychology and music from Wesleyan University in Middletown, Connecticut.
Saskatchewan's Social Services Ministry's Path To Modernization
Saskatchewan is the latest Canadian province to implement comprehensive modernization and automation of its social services case management technology. It took advantage of other organizations'...
IA Engages The Business But Is Slow To Show Value
Over the next several years, businesses will look to developments in technology to enable powerful new views into markets, populations, business processes, and supply chains. But will they be in a...
The EA team of 2009 reports high into the IT organization (either to the CIO or senior planning roles beneath the CIO), has broad acceptance and support, and spends about half its time on strategic...
The Large Enterprise Market Is Down To Cúram Software, Oracle, And SAP
Forrester last reviewed enterprise software offerings in human and social services in 2006 — what's changed? The shift to installing commercial-off-the-shelf (COTS) software rather than...
US Government's Architecture Principles Illustrate Right Form And Content
High-level architecture principles encapsulate and communicate an enterprise's goals, vision, and values. They are key constructs that provide guidance to governance bodies and individuals for making...
Cúram Software Leads In Our Product Evaluation
Forrester evaluated leading human and social services enterprise framework vendors across 93 criteria and found that Cúram Software has established early human and social services enterprise...