Forrester

For Sales Enablement Professionals

Report:Industry Essential: Global Retail Industry

eCommerce Revitalization And "Legacy Lifelines" Dominate Retailers' IT Plans Around The Globe

IT spending and interest in new initiatives follows the sun, with optimism waning from Asia Pacific to Europe and then to North America. But retailers across the globe share many priorities —...

• Downloads: 2059

For Application Development & Delivery Professionals

Report:The Mobile Imperative In Retail And Consumer Goods

Using Mobile Technologies To Enrich Enterprise Interactions With Associates And Consumers

Retail and consumer goods firms face exciting opportunities to deploy mobile apps to fix their age-old problems with shelf availability and to empower their field employees to transcend their...

• Downloads: 1694

For Application Development & Delivery Professionals

Report:Think Lean When Doing Application Portfolio Consolidation

Packaged applications, custom-built applications, shrink-wrapped applications, and system software all share a common trait: Mergers, acquisitions, and the passage of time have allowed redundancy and...

• Downloads: 1555

For CIO Professionals

Report:Retail CIOs: Prepare For Retail 2020

Well-Conceived Options For Game-Changing Technologies Will Catapult Your Perceived Value

Retail in Europe and North America is in the eye of a storm. Battered first by the fragmentation of traditional mass markets, then by the challenge of cross-channel interaction, and finally by a...

• Downloads: 1316

For CIO Professionals

Report:Retail Technology Investment Priorities

Which Technologies Should CIOs Drive To Generate Quick Returns For Shareholders?

With the global economy amid financial meltdown, retail CIOs face complex IT choices. Should they continue process improvement initiatives, upgrade their best-of-breed portfolio, or implement a...

• Downloads: 1167

For Sales Enablement Professionals

Report:Industry Essential: Consumer Packaged Goods Industry

The consumer packaged goods (CPG) industry generates revenues of more than $2 trillion annually in the US alone, and the value of global brands is truly daunting with Coca-Cola estimated to have a...

• Downloads: 1161

For CIO Professionals

Report:The State Of Point-Of-Sale Systems

Retail CIOs Around The World Expect POS To Become More Strategic

Retail IT is challenged to support new cross-channel offerings and the ability to sell services and merchandise not provided in the store itself. It also needs to support rapid innovation in...

• Downloads: 1088

For CIO Professionals

Report:CIOs: Plan Effectiveness Review To Squeeze More Value From ERP Investments

Most CIOs have inherited mature enterprise resource planning (ERP) implementations. As the years pass, the original implementation team disbands, retires, or dies, and the old use cases and best...

• Downloads: 678

For Application Development & Delivery Professionals

Report:Defuse Software License Time Bombs With Software Asset Management

How To Defuse The Software Asset Management Time Bomb In Your Basement

As large firms place ever more critical reliance on software apps and tools, restructure through mergers and acquisitions, and outsource elements of software development and delivery, they face...

• Downloads: 706

For Application Development & Delivery Professionals

Report:Inquiry Spotlight: SAP Users In Search Of Value

SAP-Related Inquiries To Forrester And Advice For Users

Forrester clients have long grumbled about SAP's exploitation of its leadership position providing apps to the world's largest firms, but recent changes in leadership, strategy, and services at SAP...

• Downloads: 575

For Application Development & Delivery Professionals

Report:Initiate Enterprise App Consolidation To Outmaneuver Your Competition!

IT professionals in global firms face a bewildering range of challenges around enterprise resource planning (ERP) deployment and consolidation. They have to plot a passage through the reefs of...

• Downloads: 531

For Application Development & Delivery Professionals

Report:IBM To Acquire Sterling Commerce

A Move That Will Lead To Significant Change In The B2B Market

In an aggressive move, IBM has taken steps that will lead to major changes in the business-to-business (B2B) integration market. If approved, its proposed acquisition of Sterling Commerce will...

• Downloads: 489

For Application Development & Delivery Professionals

Report:Forrester's Software Asset Management RFP/RFI

Forrester developed the request for proposal/request for information (RFP/RFI) tool based on past experience and research into the widest range of possible environmental requirements. The tool...

• Downloads: 55
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For Application Development & Delivery Professionals

Report:Use Master Scheduling To Drive Service Levels

How Consumer Goods Value Chains Can Retain Customers Through A Recession

Empty shelves are a significant threat to brands and retailers as the economy sinks into a recession, and consumers may be tempted to buy cheaper merchandise or shop elsewhere. Yet, service levels on...

• Downloads: 433

For Application Development & Delivery Professionals

Report:Delivering Custom Apps For Competitive Advantage

Global Firms Assemble Custom Apps To Support Key Processes

Manufacturers in mature industries such as automotive or more recently aerospace have evolved from making every component to focusing on market requirements and designing and managing "bought in"...

• Downloads: 411

For CIO Professionals

Report:Retail Technology Self-Assessment Workbook

The Retail Technology Self-Assessment workbook can be used to evaluate retailers' strengths and weaknesses across a set of retail-centric technologies, processes, and capabilities. Retail IT...

• Downloads: 7