Forrester

Why Read This Report

With the global economy showing signs of life and the expectation of a better budget climate in 2010, bidding farewell to 2009 won't be hard. 2010 brings the promise of renewed energy and new opportunities as companies try to sprint out of the post-recessionary gates. Forrester believes that the next business cycle will be defined by the transformation of IT to BT — where every business activity is enabled by technology and every technology decision hinges on a business need. I&O professionals have a critical role to play but need to get onboard now and make their voices heard. The virtualization, cloud, and IT service management technology decisions you make in 2010 will become the foundation for your company's BT strategy for years to come.