Gina Sverdlov

Analyst serving Customer Insights PROFESSIONALS

As a consumer insights analyst at Forrester Research, Gina focuses on consumer technology usage and adoption, retail habits, and online behaviors. She works extensively with Forrester's Consumer Technographics® data to understand the role that technology plays in consumers' lives and advises companies on marketing strategies that cater to consumers' rapidly changing preferences and behaviors. Gina’s research agenda focuses on consumer trends, quantitative market research techniques, behavioral economics for market insights, and the merging of market insights and behavioral data. As she has a quantitative background, Gina uses innovative consumer analytics techniques that provide her clients with actionable insights. She helps Forrester clients map their customer journey, segment their customers, and understand the drivers of purchase and loyalty.

Previous Work Experience

Before working as a consumer insights analyst, Gina was a senior strategic analyst at Mullen advertising. At Mullen, Gina provided the strategic and analytical support to solve business challenges, identify market-sizing opportunities, and frame positioning and communication strategy. She served several clients across many industries, including JetBlue, Qwest, and the Department of Defense. Her focus at Mullen included customer relationship management (CRM) strategy and implementation, media mix optimization, quantitative modeling, and conjoint analysis.

Prior to Mullen, Gina worked as a consultant at IHS Global Insight, an economic research and consulting firm. At IHS Global Insight, Gina worked in the consulting division to provide market insights and economic analysis to clients in numerous industries including construction, chemicals, durable goods, and finance. During her time at IHS Global Insight, Gina focused on demand modeling, forecasting, and scenario planning.


Education

Gina graduated with high honors from the University of California, Santa Barbara, earning a B.A. in business economics and global studies. She also holds an M.A. in economics from Boston University.

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27 results in Reports

  • Analyst Relations
  • For Analyst Relations Professionals

    Report:Assess The Core Of Your Industry Analyst Relations Program

    Assessment: The Industry Analyst Relations Playbook

    Analyst relations (AR) managers get very little time to assess their AR programs because they're so busy executing on the next apparent priority. To help, Forrester has distilled AR best practices...

    • Downloads: 990
  • For Analyst Relations Professionals

    Report:Best Practices For Major Analyst Evaluations, Part 1: Preparing To Participate

    Branded vendor comparisons from well-known research firms hold a very special place in analyst relations (AR) programs. Excluded vendors want to be included in them, and those already there jockey...

    • Downloads: 396
  • For Analyst Relations Professionals

    Report:Case Study: Sapient Drives Sales Through Analyst Relations

    Sapient's industry analyst relations (AR) team is producing direct sales benefits by generating leads from analysts and their publications and by getting involved in sales cycles in person,...

    • Downloads: 376
  • For Analyst Relations Professionals

    Report:Industry Analyst Relations And Influence

    Influence: The Industry Analyst Relations Playbook

    Most valuable AR programs rely, sometimes exclusively, on analysts enhancing the commercial fortunes of the vendors by influencing marketplace players like buyers, partners, journalists, and...

    • Downloads: 102
    • Rating:
  • For Analyst Relations Professionals

    Report:Case Study: BMC Software Implements Precision AR

    As a surgeon's scalpel is to a hacksaw, so BMC Software's precision AR strategy is to the more generic AR approaches of other firms. Clear, focused goals ensure that the AR team wastes no time on...

    • Downloads: 252
  • For Analyst Relations Professionals

    Report:How To Make Briefing Content Stick

    Introducing The Ebbinghaus Briefing Model

    Vendors need analysts to remember key facts about their companies, products, services, customer value, and more, but the format of today's briefings and the contexts in which they take place cast...

    • Downloads: 494
  • For Analyst Relations Professionals

    Report:Case Study: Tuning In To Neustar's Briefing Performance Program

    The Role Of Active Hosts In Briefing Success

    Neustar has dramatically increased the level of analyst acceptances of briefing requests, the coverage it gains from those briefings, and the willingness of analysts to offer help in the form of...

    • Downloads: 153
  • For Analyst Relations Professionals

    Report:Best Practices For Major Analyst Evaluations, Part 2: Getting Started

    Branded vendor comparisons from well-known research firms hold a very special place in analyst relations (AR) programs. Excluded vendors want to be included in them, and those already there jockey...

    • Downloads: 315
  • For Analyst Relations Professionals

    Report:Focus Industry Analyst Relations On Achievable Objectives

    Supporting Sales Is The Hardest Challenge For AR

    A bewildering array of options besets industry analyst relations (AR) as it tries to identify the value it can bring to a high-tech supplier. A recent Forrester survey shows that AR reports fair...

    • Downloads: 264
  • For Analyst Relations Professionals

    Report:Understand AR's Stakeholder Landscape

    Landscape: The Industry Analyst Relations Playbook

    The industry analyst relations (AR) tradition of supporting marketing and sales all too easily limits AR when the parent vendor faces greater business challenges elsewhere. Furthermore, whether AR is...

    • Downloads: 117
    • Rating:
  • For Analyst Relations Professionals

    Report:Focus Industry Analyst Relations On Achievable Metrics

    AR's Measurement And Achievement Of Sales Contribution Is Improving

    Myriad options puzzle industry analyst relations (AR) professionals as they try to measure the value they bring to high-tech vendors and to deliver consistently against related targets. A Forrester...

    • Downloads: 366
  • For Analyst Relations Professionals

    Report:AR And Social Media, Part 1: How To Create A Social AR Strategy

    Analyst relations (AR) people are weighing the opportunities and threats posed by social media, but many take a backward approach to developing a social AR strategy and begin with technology-driven...

    • Downloads: 447
    • Rating:
  • For Analyst Relations Professionals

    Report:Best Practices For Major Analyst Evaluations, Part 3: Interactions With Authors

    Branded vendor comparisons from well-known research firms hold a very special place in analyst relations (AR) programs. Excluded vendors want to be included in them, and those already there jockey...

    • Downloads: 275
  • For Analyst Relations Professionals

    Report:Unleash Maximum Business Value From Industry Analyst Relations

    Executive Overview: The Industry Analyst Relations Playbook

    Industry analyst relations (AR) is a profession. Done well, it delivers high business value through unique resources — industry analysts. But vendors understand its value poorly and resource it...

    • Downloads: 196
    • Rating:
  • For Analyst Relations Professionals

    Report:AR's Opportunity To Deliver Publication-Ready Content

    Analyst relations (AR) managers want to influence what analysts write and present. Yet they miss the opportunity to supply publishable content because they send stock collateral instead, and they...

    • Downloads: 232
  • For Analyst Relations Professionals

    Report:Professional Industry Analyst Relations Measurement

    Professional measurement is an integral part of fully professional AR; it is not optional. But AR managers get confused about who the measurements are for, as well as what measurements to take, how...

    • Downloads: 172
    • Rating:
  • For Analyst Relations Professionals

    Report:Selecting And Preparing AR's Customer References

    Customer reference programs are crucial to AR programs that target client advocate analysts — those who guide users and buyers. Yet AR managers report difficulty in connecting analysts to...

    • Downloads: 283
  • For Analyst Relations Professionals

    Report:Best Practices For Major Analyst Evaluations, Part 4: Managing The Results

    Branded vendor comparisons from well-known research firms hold a very special place in analyst relations (AR) programs. Excluded vendors want to be included in them, and those already there jockey...

    • Downloads: 275
  • For Analyst Relations Professionals

    Report:AR And Social Media, Part 3: Beginners Start Here

    Analyst relations (AR) professionals are weighing the opportunities and threats posed by social media, but many take a backward approach to developing a social AR strategy. They often begin with...

    • Downloads: 218
    • Rating:
  • For Analyst Relations Professionals

    Report:Forge Valuable AR Programs With FIAR

    Strategic Plan: The Industry Analyst Relations Playbook

    Analyst relations (AR) managers constantly ask us how to prove the value of their AR programs. Worryingly, so do some of their bosses. Unfortunately, many struggle because they didn't build plans to...

    • Downloads: 832
    • Rating:
  • For Analyst Relations Professionals

    Report:Envision Professional Industry Analyst Relations

    Vision: The Industry Analyst Relations Playbook

    What are the attributes of a first-class AR professional running a first-class AR program? In this report, we visualize the peak of your profession by showing how different it is from commonplace AR....

    • Downloads: 163
    • Rating:
  • For Analyst Relations Professionals

    Report:Forrester's Core Industry Analyst Relations Scorecard

    This self-assessment tool helps you review your current industry analyst relations (AR) program, analyze its weaknesses, and identify what you need to change if your program is to join the best. The...

    • Downloads: 5
    • Rating:
  • For Analyst Relations Professionals

    Report:It's Time To Engineer AR

    On the surface, the primary aim of industry analyst relations (AR) — to influence analysts — is unachievable. The analysts say vendors can't influence them, AR can't buy desired influence...

    • Downloads: 317
    • Comments: 1
  • For Analyst Relations Professionals

    Report:Extract Maximal Benefit From Your AR Value Statement

    AR managers struggle to build value-driven AR plans, let alone to articulate any resultant business value in crisp statements that convince executives of AR's worth. But the plan and the value...

    • Downloads: 142
    • Rating:
  • For Analyst Relations Professionals

    Report:AR And Social Media, Part 2: AR In A Social World

    Analyst relations (AR) people are fretting about the opportunities and threats posed by social media, their worries fed by uncertainty about which aspects of social media will be important and how....

    • Downloads: 282
    • Rating:
 
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