Gina Sverdlov

Analyst serving Customer Insights PROFESSIONALS

As a consumer insights analyst at Forrester Research, Gina focuses on consumer technology usage and adoption, retail habits, and online behaviors. She works extensively with Forrester's Consumer Technographics® data to understand the role that technology plays in consumers' lives and advises companies on marketing strategies that cater to consumers' rapidly changing preferences and behaviors. Gina’s research agenda focuses on consumer trends, quantitative market research techniques, behavioral economics for market insights, and the merging of market insights and behavioral data. As she has a quantitative background, Gina uses innovative consumer analytics techniques that provide her clients with actionable insights. She helps Forrester clients map their customer journey, segment their customers, and understand the drivers of purchase and loyalty.

Previous Work Experience

Before working as a consumer insights analyst, Gina was a senior strategic analyst at Mullen advertising. At Mullen, Gina provided the strategic and analytical support to solve business challenges, identify market-sizing opportunities, and frame positioning and communication strategy. She served several clients across many industries, including JetBlue, Qwest, and the Department of Defense. Her focus at Mullen included customer relationship management (CRM) strategy and implementation, media mix optimization, quantitative modeling, and conjoint analysis.

Prior to Mullen, Gina worked as a consultant at IHS Global Insight, an economic research and consulting firm. At IHS Global Insight, Gina worked in the consulting division to provide market insights and economic analysis to clients in numerous industries including construction, chemicals, durable goods, and finance. During her time at IHS Global Insight, Gina focused on demand modeling, forecasting, and scenario planning.


Education

Gina graduated with high honors from the University of California, Santa Barbara, earning a B.A. in business economics and global studies. She also holds an M.A. in economics from Boston University.

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18 results in Reports

  • Andre Kindness
  • For Infrastructure & Operations Professionals

    Report:Optimize IT Infrastructure Around Key Workloads

    Landscape: The IT Infrastructure Playbook

    The inside-out approach of engineers focused on technology for its own sake must stop: Your business cares about outcomes and holistic services, not server, storage, and network technologies. For too...

    • Downloads: 496
    • Rating:
  • For Infrastructure & Operations Professionals

    Report:Virtual Network Infrastructure

    Orchestrating The Right Services For Each User Requires I&O To Invest In A Scalable, Secure, Shared, Simplified, And Standardized Network Infrastructure

    Server virtualization started a chain reaction that is transforming infrastructure and operations (I&O). Your network infrastructure isn't immune, but the reaction has been delayed. Current...

    • Downloads: 690
  • For Infrastructure & Operations Professionals

    Report:The Data Center Network Evolution: Five Reasons This Isn't Your Dad's Network

    Look To Virtual Switches, Virtual I/O, Meshed Networks, And Automation To Maximize Your New Data Center Investment

    Infrastructure and operations (I&O) teams are facing a difficult challenge in the data center: tossing out the rules of networking architecture. After years of just "throwing bandwidth" at the...

    • Downloads: 1100
  • For Infrastructure & Operations Professionals

    Report:Focus Your Network Strategy On User Experience, Not Application Delivery

    To Remain Business-Relevant, I&O Managers Need A New Network Architecture

    Networking isn't about applications or technology — it's about users. The business pressure to consolidate IT, support empowered users, and provide customized experiences to customers is...

    • Downloads: 955
  • For Infrastructure & Operations Professionals

    Report:How I&O Can Create A Wireless User Experience Network

    Part 2 In A Two-Part Collection On Why I&O Managers Need To Focus Wireless Deployments On The User

    In part 1 of this series, Forrester explained why I&O managers should look to deploy a wireless user experience network (uXn). A uXn can be characterized as a multistage problem-solving process that...

    • Downloads: 298
  • For Infrastructure & Operations Professionals

    Report:The Forrester Wave™: Data Center Networking Hardware, Q1 2013

    Distinct Competencies Separate The Core Vendors

    In Forrester's 85-criteria evaluation of vendors that offered data networking solutions, Forrester identified eight significant solution providers in this category — Alcatel-Lucent, Arista...

    • Downloads: 494
    • Rating:
  • For Infrastructure & Operations Professionals

    Report:Market Overview: Data Center Networking Solutions, Q1 2012

    The Data Center Networking Solutions Mimic I&O's Virtualization Maturity

    Over the past year, infrastructure and operations (I&O) professionals have focused their enterprise networking efforts on readying network infrastructure to support virtualization, consolidation,...

    • Downloads: 792
  • For Infrastructure & Operations Professionals

    Report:Networking Predictions For 2013

    Networking's Renaissance Breaks Down The Technology Silos And Introduces Teamwork

    As infrastructure & operations (I&O) leaders move aggressively to execute on their private cloud plans, they've run headlong into growing frictions between networking professionals and the rest of...

    • Downloads: 1043
    • Comments: 1
    • Rating:
  • For Infrastructure & Operations Professionals

    Report:An Infrastructure Can Only Be As Efficient As DNS, DHCP, And IP Address Management

    I&O Should Focus Its Energies On DDI Operations, Not Development

    When was the last time you heard of a company building its own personal computers for its employees? Cobbling together hard drives, CPUs, memory, and operating systems is not cost-effective or a core...

    • Downloads: 425
  • For Infrastructure & Operations Professionals

    Report:Opening New Doors With IPv6

    Identify The Business Benefits Of IPv6 And Break Deployments Into Three Areas

    What's different between electric cars, flux capacitors, and IPv6? Absolutely nothing! They're all hyped technologies that have yet to come to full fruition. For IPv6, that's about to change. The...

    • Downloads: 572
  • For Infrastructure & Operations Professionals

    Report:Source Your Network Architecture From A Strategic Partner

    Dual-Sourcing Your Network Just Results In Low-Cost, Low-Value Infrastructure

    Over the past few years in the networking industry, various vendors have claimed they offer clients a choice where there was none before. Really?! Over the past eight years, the networking industry...

    • Downloads: 425
    • Rating:
  • For Infrastructure & Operations Professionals

    Report:Q&A: Networking Landscape, Q4 2010

    Collapsed Tiers, Converged Infrastructure, And Virtualization Are Turning Networking On Its Head

    Landing on the moon or the Jonas Brothers' debut doesn't hold a candle to the awesome state of today's networking landscape. Customers couldn't be in a better position to have true networking...

    • Downloads: 602
  • For Infrastructure & Operations Professionals

    Report:The Data Center Network Evolution: Three Core Network Management Tools

    I&O Must Invest In Configuration And Management, Monitoring, And Monitoring Aggregation To Accelerate Data Center Transformation And Automation

    Businesses are pushing their infrastructures to become a standardized, self-service, pay-per-use model giving users rapid access to powerful and more flexible IT capabilities. This means that I&O...

    • Downloads: 851
  • For Infrastructure & Operations Professionals

    Report:Workload-Centric Infrastructure Ignites Software-Defined Networking

    It's Not Yet Ready For Prime Time, But I&O And Vendors Have A Lot To Do Before It Gets Here

    Infrastructure and operations (I&O) teams are aligning themselves and infrastructure around key workloads to drive greater simplicity and efficiency. In kind, the networking industry has responded by...

    • Downloads: 340
  • For Infrastructure & Operations Professionals

    Report:Why I&O Must Design A WLAN To Provide The Best User Experience

    Part 1 In A Collection On Why I&O Managers Need To Focus Wireless Deployments On The User

    "There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else." This famous quote from Sam Walton is one of...

    • Downloads: 361
  • For Infrastructure & Operations Professionals

    Report:Fuse Business Acceleration Technologies To Optimize User Experiences

    Deliver Blazing-Fast Web, Mobile-Native, And Hybrid Applications

    Over the past decade, infrastructure and operations (I&O) teams have focused large amounts of resources on making their customer-facing websites blazingly fast because website experience had a direct...

    • Downloads: 59
  • For Infrastructure & Operations Professionals

    Report:Strategic Benchmarks 2013: IT Infrastructure

    Benchmarks: The IT Infrastructure Playbook

    This report provides IT infrastructure and operations (I&O) professionals with strategic benchmarks to compare their IT infrastructure budgets, priorities, motivations, and technology adoption to...

    • Downloads: 221
  • For Infrastructure & Operations Professionals

    Report:Updated Q1 2012: Understanding The Network Skills Gap

    Virtualization, Bring-Your-Own-Device, And User Experience Will Reshape Networking Professionals' Roles And Responsibilities

    Manual installation of engine pistons had an error rate of around 1%: automation reduced that to 0.00001%. Businesses need infrastructure and operations (I&O) professionals to achieve comparable...

    • Downloads: 372
 
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