Heidi serves Security & Risk Professionals in solutions for data security and privacy and for security architecture and operations. Her research focus is on data discovery and classification, secure file sharing and collaboration, cybersecurity and privacy topics such as policy and regulatory concerns, biometrics, and consumer security. She also focuses on data-driven topics such as security spending and costs of a data breach. She is a team lead for survey design, methodology development, and data analysis in consulting engagements.
Heidi has been with Forrester since 2006. Her previous focus was on tech sector economics, conducting quantitative analysis and forecasting of B2B technology adoption, and IT spending and budgeting trends for technology vendors. She also supported Forrester's Business Technographics team on survey development and data quality initiatives.
Heidi holds a B.A. in economics and studio art with honors from Wellesley College and an M.S. in cybersecurity policy from the University of Maryland. She has also studied at the Chinese University of Hong Kong.