Heidi Shey

Analyst serving Security & Risk PROFESSIONALS

Heidi serves Security & Risk Professionals in solutions for data security and privacy and for security architecture and operations. Her research focus is on intellectual property protection, biometrics, cybersecurity topics such as policy and regulatory concerns, embedded security, and consumer security. She also focuses on data-driven topics such as budgeting, spending, and the economics of security. She is a team lead for survey design, methodology development, data analysis, and building of forecasting models in consulting engagements.

Previous Work Experience

Heidi has been with Forrester since 2006 and has a rich background in conducting primary and secondary research on topics such as green IT, enterprise mobility, unified communications, managed IT services, Web 2.0 technologies, cloud computing, and IT security. Her previous focus was on conducting quantitative analysis of B2B technology adoption and IT spending and budgeting trends for technology vendors. In her previous role, she also worked closely with Forrester's Forrsights team on survey development and data quality initiatives, in addition to leading companywide data use and quantitative analysis training for new research associate hires.


Heidi holds a B.A. in economics and studio art with honors from Wellesley College and an M.S. in cybersecurity policy from the University of Maryland. She has also studied at the Chinese University of Hong Kong.

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5 results in Reports

  • Heidi Shey
  • Business Technographics
  • Past 6 months
  • For Security & Risk Professionals

    Report:Twelve Recommendations For Your Security Program In 2014

    Customer Trust And Digital Disruption Are Key Considerations For Your 2014 Security Strategy

    Every winter Forrester outlines 12 important recommendations for your security and risk management strategy for the coming year. These recommendations stem from our understanding of the current state...

    • Downloads: 540
  • For Security & Risk Professionals

    Report:Market Trends: Secure File Sharing And Collaboration In The Enterprise, Q1 2014

    What You Need To Know About Workforce Behavior And Available Data Controls

    Whether the organization's interest in file sharing and collaboration solutions comes from BYOD initiatives, workforce demands, or peer and partner collaboration requirements, security and risk (S&R)...

    • Downloads: 277
    • Rating:
  • For Security & Risk Professionals

    Report:Understand The State Of Network Security: 2013 To 2014

    Benchmarks: The Security Architecture And Operations Playbook

    Throughout the year, Forrester analysts engage in hundreds of discussions with vendors and end users about security architecture and operations. Analysis of B2B survey data from Forrester's...

    • Downloads: 387
    • Rating:
  • For Security & Risk Professionals

    Report:Tech Spotlight: Enterprise File Sharing

    The State Of Enterprise File Sharing In 2013 And What It Means For S&R Pros

    Much of the information used in the course of doing business today exists in a digital format, and there comes a point when it's necessary to share this data with other employees or key business...

    • Downloads: 197
  • For Security & Risk Professionals

    Report:Maintain Your Security Edge

    Continuous Improvement: The Security Architecture And Operations Playbook

    For security and risk (S&R) leaders, pursuing continuous improvement in security architecture and operations can mean many things: keeping up with the mutating threat landscape; staying current...

    • Downloads: 241