Heidi serves Security & Risk Professionals in solutions for data security and privacy and for security architecture and operations. Her research focus is on intellectual property protection, biometrics, cybersecurity topics such as policy and regulatory concerns, embedded security, and consumer security. She also focuses on data-driven topics such as budgeting, spending, and the economics of security. She is a team lead for survey design, methodology development, data analysis, and building of forecasting models in consulting engagements.
Heidi has been with Forrester since 2006 and has a rich background in conducting primary and secondary research on topics such as green IT, enterprise mobility, unified communications, managed IT services, Web 2.0 technologies, cloud computing, and IT security. Her previous focus was on conducting quantitative analysis of B2B technology adoption and IT spending and budgeting trends for technology vendors. In her previous role, she also worked closely with Forrester's Forrsights team on survey development and data quality initiatives, in addition to leading companywide data use and quantitative analysis training for new research associate hires.
Heidi holds a B.A. in economics and studio art with honors from Wellesley College and an M.S. in cybersecurity policy from the University of Maryland. She has also studied at the Chinese University of Hong Kong.