Heidi Shey

Analyst serving Security & Risk PROFESSIONALS

Heidi serves Security & Risk Professionals in solutions for data security and privacy and for security architecture and operations. Her research focus is on intellectual property protection, biometrics, cybersecurity topics such as policy and regulatory concerns, embedded security, and consumer security. She also focuses on data-driven topics such as budgeting, spending, and the economics of security. She is a team lead for survey design, methodology development, data analysis, and building of forecasting models in consulting engagements.

Previous Work Experience

Heidi has been with Forrester since 2006 and has a rich background in conducting primary and secondary research on topics such as green IT, enterprise mobility, unified communications, managed IT services, Web 2.0 technologies, cloud computing, and IT security. Her previous focus was on conducting quantitative analysis of B2B technology adoption and IT spending and budgeting trends for technology vendors. In her previous role, she also worked closely with Forrester's Forrsights team on survey development and data quality initiatives, in addition to leading companywide data use and quantitative analysis training for new research associate hires.


Education

Heidi holds a B.A. in economics and studio art with honors from Wellesley College and an M.S. in cybersecurity policy from the University of Maryland. She has also studied at the Chinese University of Hong Kong.

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31 results in Reports

  • Heidi Shey
  • For CIO Professionals

    Report:The State Of Enterprise Software And Emerging Trends: 2010

    Business Data Services North America And Europe

    This document gives highlights of an extensive data set collected across North American and European enterprises via our Enterprise And SMB Software Survey, North America And Europe, Q4 2009. Hot...

    • Downloads: 2540
    • Rating:
  • For CIO Professionals

    Report:The State Of Global Business Technology Adoption: 2009

    Business Data Services Asia Pacific, Latin America, Middle East, And Africa

    This document provides highlights of an extensive data set collected via Forrester's Enterprise Global Technology Adoption Survey, Asia Pacific, Latin America, Middle East, And Africa, Q1 2009....

    • Downloads: 1447
  • For CIO Professionals

    Report:The State Of Enterprise Software: 2009

    Business Data Services North America And Europe

    This document gives highlights of an extensive data set collected across North American and European enterprises via our Enterprise And SMB Software Survey, North America And Europe, Q4 2008. Hot...

    • Downloads: 1519
  • For Security & Risk Professionals

    Report:Forrsights: The Evolution Of IT Security, 2010 To 2011

    Cybersecurity And Services Fuel The Next Phase Of Market Growth

    In Q3 2010, Forrester surveyed 2,058 IT security decision-makers at North American and European small businesses and enterprises to gauge the current state and identify the key trends and future...

    • Downloads: 1711
  • For Application Development & Delivery Professionals

    Report:The State Of SMB Software And Emerging Trends: 2010

    Business Data Services North America And Europe

    This document provides highlights of an extensive data set collected across North American and European small and medium-size businesses (SMBs) via our Enterprise And SMB Software Survey, North...

    • Downloads: 1598
  • For CIO Professionals

    Report:The State Of Enterprise IT Budgets: 2009

    Business Data Services North America And Europe

    This document provides enterprise highlights of an extensive data set collected via Forrester's Enterprise And SMB Global IT Budgets And Spending Survey, Q2 2009. Overall, the global recession has...

    • Downloads: 1282
  • For CIO Professionals

    Report:The State Of SMB Software: 2009

    Business Data Services North America And Europe

    This document gives highlights of an extensive data set collected across North American and European small and medium-size businesses (SMBs) via our Enterprise And SMB Software Survey, North America...

    • Downloads: 976
  • For CIO Professionals

    Report:The State Of SMB IT Budgets: 2009

    Business Data Services North America And Europe

    This document provides SMB highlights of an extensive data set collected via Forrester's Enterprise And SMB Global IT Budgets And Spending Survey, Q2 2009. Overall, the global recession has made CIOs...

    • Downloads: 801
  • For CIO Professionals

    Report:Services-Led Solutions Reshape The Security Market

    Redefining Your Competition, Partners, And Value Proposition When Everyone's A Security Vendor

    The IT security market is about to undergo a significant transformation toward becoming a services-led market. Several disruptive trends are overwhelming end user IT security practices, and the...

    • Downloads: 832
  • For Security & Risk Professionals

    Report:Understand The State Of Data Security And Privacy: 2012 To 2013

    Benchmarks: The Data Security And Privacy Playbook

    This report outlines the benchmarks for Forrester's solution for security and risk (S&R) professionals looking to develop their organization's data security and privacy strategy. Throughout the year,...

    • Downloads: 799
    • Rating:
  • For Security & Risk Professionals

    Report:Identify And Influence Data Security And Privacy Stakeholders

    Stakeholder Needs: The Data Security And Privacy Playbook

    This report outlines Forrester's solution for security and risk executives seeking to develop a data privacy and protection program and gain stakeholder support. As a security and risk (S&R)...

    • Downloads: 842
  • For CIO Professionals

    Report:There's Gold For Vendors In Stimulus Packages

    But It Will Take Mining To Get At The Opportunities That Exist

    As economies around the world slid into recession, governments in the US and many other countries rushed out economic stimulus programs. Many programs have funds explicitly set aside for technology...

    • Downloads: 507
  • For CIO Professionals

    Report:Smart Computing Solutions Are On The Rise

    A Snapshot Of Adoption From The InformationWeek 500

    Smart Computing, the latest cycle of tech innovation and growth based on new technologies of awareness, analysis, and alternatives, began in 2008. Since then, a growing number of companies have...

    • Downloads: 567
  • For Security & Risk Professionals

    Report:Understanding The Influential Information Worker

    The Changing Workforce Makes Understanding End User Habits Essential For Tech Vendors

    This is a graphical overview highlighting results from Forrester's Workforce Technographics®, US, Canada, And UK Survey, Q3 2009, a survey of 3,904 information workers (iWorkers) at companies...

    • Downloads: 517
  • For Security & Risk Professionals

    Report:Smart Computing Fuels Biometrics Growth

    How Biometrics Enable Smart Computing Solutions

    Biometrics is already a growing market today in a variety of applications. Smart Computing will help to fuel biometrics growth as smart applications call for a greater level of security and...

    • Downloads: 516
  • For Security & Risk Professionals

    Report:Survey Employees To Target Mobility Improvements

    Benchmarks: The Mobile Security And Operations Playbook

    This report outlines the benchmarks of Forrester's solution for security and risk (S&R) executives working on mobile security and operations initiatives. This report provides a benchmark of budgets,...

    • Downloads: 518
    • Rating:
  • For Security & Risk Professionals

    Report:Understand The State Of Network Security: 2012 To 2013

    Benchmarks: The Security Architecture And Operations Playbook

    Throughout the year, Forrester analysts engage in hundreds of discussions with vendors and end users about security architecture and operations. Analysis of B2B survey data from Forrester's...

    • Downloads: 526
    • Rating:
  • For Customer Insights Professionals

    Report:Role Insights: Market Researchers Struggle For Strategic Relevance

    Align With Internal Clients' Business Needs And Prove Value To Be Valued

    Results from Forrester's Q2 2008 Global Market Research Organizing For Influence Online Survey show that many market researchers have not been able to position their market research groups as...

    • Downloads: 367
  • For Security & Risk Professionals

    Report:Protect Your Competitive Advantage By Protecting Your Intellectual Property From Cybercriminals

    Business Impact: The Data Security And Privacy Playbook

    Protecting customer data such as credit card information, log-in credentials, and personally identifiable information is an important part of enterprise IT security. Such data fuels a large and...

    • Downloads: 397
    • Rating:
  • For CIO Professionals

    Report:Consumer Security Market, 2011 And Beyond: Evolving Buyer Behaviors Breed Market Volatility

    Consumer attitudes toward security solutions are changing markedly. Consumers are becoming more concerned about Internet risks, more savvy about the protection measures they need to take, more...

    • Downloads: 381
  • For Security & Risk Professionals

    Report:Forrsights: The New IT Security Buyer Landscape

    Success Requires Vendors To Change Features, Positioning, And Sales Enablement

    Despite the recent spate of high-profile security breaches, many chief information security officers (CISOs) find themselves marginalized by their peers and disconnected from their business's...

    • Downloads: 376
    • Comments: 1
    • Rating:
  • For CIO Professionals

    Report:Embedded Security For An IP-Enabled World

    We live in a world where an increasing number devices and objects — from medical implantable devices to cars — come with sensors to communicate with each other and transmit information to...

    • Downloads: 350
  • For CIO Professionals

    Report:Understanding The Embedded Security Market Ecosystem

    Identifying Dominant Players And Mapping Challenges To Opportunities

    As the number of smart, sensor-rich IP-enabled devices grows, so does the demand and scramble to secure these connected devices. But no one tech or security vendor can do it alone. The variety of...

    • Downloads: 344
  • For Security & Risk Professionals

    Report:Defend Your Data From Mutating Threats With A Zero Trust Network

    Executive Overview: The Security Architecture And Operations Playbook

    We've all heard about the "evolving threat landscape." In biology, evolution is a process that takes millions of years to occur as a result of small changes in successive generations. Mutations, on...

    • Downloads: 302
  • For Security & Risk Professionals

    Report:Top 15 Trends S&R Pros Should Watch: Q2 2013

    From frantic security operations problems to the changing threat landscape, CISOs, senior security leaders, and other IT risk management leaders consistently have trouble keeping up with key trends...

    • Downloads: 293
    • Rating:
 
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