About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Heidi serves Security & Risk Professionals in solutions for data security and privacy and for security architecture and operations. Her research focus is on intellectual property protection, biometrics, cybersecurity topics such as policy and regulatory concerns, embedded security, and consumer security. She also focuses on data-driven topics such as budgeting, spending, and the economics of security. She is a team lead for survey design, methodology development, data analysis, and building of forecasting models in consulting engagements.
Heidi has been with Forrester since 2006 and has a rich background in conducting primary and secondary research on topics such as green IT, enterprise mobility, unified communications, managed IT services, Web 2.0 technologies, cloud computing, and IT security. Her previous focus was on conducting quantitative analysis of B2B technology adoption and IT spending and budgeting trends for technology vendors. In her previous role, she also worked closely with Forrester's Forrsights team on survey development and data quality initiatives, in addition to leading companywide data use and quantitative analysis training for new research associate hires.
Heidi holds a B.A. in economics and studio art with honors from Wellesley College and an M.S. in cybersecurity policy from the University of Maryland. She has also studied at the Chinese University of Hong Kong.
Business Data Services North America And Europe
This document gives highlights of an extensive data set collected across North American and European enterprises via our Enterprise And SMB Software Survey, North America And Europe, Q4 2009. Hot...

Business Data Services Asia Pacific, Latin America, Middle East, And Africa
This document provides highlights of an extensive data set collected via Forrester's Enterprise Global Technology Adoption Survey, Asia Pacific, Latin America, Middle East, And Africa, Q1 2009....
Business Data Services North America And Europe
This document gives highlights of an extensive data set collected across North American and European enterprises via our Enterprise And SMB Software Survey, North America And Europe, Q4 2008. Hot...
Cybersecurity And Services Fuel The Next Phase Of Market Growth
In Q3 2010, Forrester surveyed 2,058 IT security decision-makers at North American and European small businesses and enterprises to gauge the current state and identify the key trends and future...
Business Data Services North America And Europe
This document provides highlights of an extensive data set collected across North American and European small and medium-size businesses (SMBs) via our Enterprise And SMB Software Survey, North...
Business Data Services North America And Europe
This document provides enterprise highlights of an extensive data set collected via Forrester's Enterprise And SMB Global IT Budgets And Spending Survey, Q2 2009. Overall, the global recession has...
Business Data Services North America And Europe
This document gives highlights of an extensive data set collected across North American and European small and medium-size businesses (SMBs) via our Enterprise And SMB Software Survey, North America...
Business Data Services North America And Europe
This document provides SMB highlights of an extensive data set collected via Forrester's Enterprise And SMB Global IT Budgets And Spending Survey, Q2 2009. Overall, the global recession has made CIOs...
Redefining Your Competition, Partners, And Value Proposition When Everyone's A Security Vendor
The IT security market is about to undergo a significant transformation toward becoming a services-led market. Several disruptive trends are overwhelming end user IT security practices, and the...
Benchmarks: The Data Security And Privacy Playbook
This report outlines the benchmarks for Forrester's solution for security and risk (S&R) professionals looking to develop their organization's data security and privacy strategy. Throughout the year,...

Stakeholder Needs: The Data Security And Privacy Playbook
This report outlines Forrester's solution for security and risk executives seeking to develop a data privacy and protection program and gain stakeholder support. As a security and risk (S&R)...
But It Will Take Mining To Get At The Opportunities That Exist
As economies around the world slid into recession, governments in the US and many other countries rushed out economic stimulus programs. Many programs have funds explicitly set aside for technology...
A Snapshot Of Adoption From The InformationWeek 500
Smart Computing, the latest cycle of tech innovation and growth based on new technologies of awareness, analysis, and alternatives, began in 2008. Since then, a growing number of companies have...
The Changing Workforce Makes Understanding End User Habits Essential For Tech Vendors
This is a graphical overview highlighting results from Forrester's Workforce Technographics®, US, Canada, And UK Survey, Q3 2009, a survey of 3,904 information workers (iWorkers) at companies...
How Biometrics Enable Smart Computing Solutions
Biometrics is already a growing market today in a variety of applications. Smart Computing will help to fuel biometrics growth as smart applications call for a greater level of security and...
Benchmarks: The Mobile Security And Operations Playbook
This report outlines the benchmarks of Forrester's solution for security and risk (S&R) executives working on mobile security and operations initiatives. This report provides a benchmark of budgets,...

Benchmarks: The Security Architecture And Operations Playbook
Throughout the year, Forrester analysts engage in hundreds of discussions with vendors and end users about security architecture and operations. Analysis of B2B survey data from Forrester's...

Align With Internal Clients' Business Needs And Prove Value To Be Valued
Results from Forrester's Q2 2008 Global Market Research Organizing For Influence Online Survey show that many market researchers have not been able to position their market research groups as...
Business Impact: The Data Security And Privacy Playbook
Protecting customer data such as credit card information, log-in credentials, and personally identifiable information is an important part of enterprise IT security. Such data fuels a large and...

Consumer attitudes toward security solutions are changing markedly. Consumers are becoming more concerned about Internet risks, more savvy about the protection measures they need to take, more...
Success Requires Vendors To Change Features, Positioning, And Sales Enablement
Despite the recent spate of high-profile security breaches, many chief information security officers (CISOs) find themselves marginalized by their peers and disconnected from their business's...

We live in a world where an increasing number devices and objects — from medical implantable devices to cars — come with sensors to communicate with each other and transmit information to...
Identifying Dominant Players And Mapping Challenges To Opportunities
As the number of smart, sensor-rich IP-enabled devices grows, so does the demand and scramble to secure these connected devices. But no one tech or security vendor can do it alone. The variety of...
Executive Overview: The Security Architecture And Operations Playbook
We've all heard about the "evolving threat landscape." In biology, evolution is a process that takes millions of years to occur as a result of small changes in successive generations. Mutations, on...
From frantic security operations problems to the changing threat landscape, CISOs, senior security leaders, and other IT risk management leaders consistently have trouble keeping up with key trends...
