CLIP THIS INQUIRY

Select a group :

Group Name
Create New GroupClip

Henry Dewing

Principal Analyst serving Infrastructure & Operations PROFESSIONALS

As principal analyst at Forrester Research, Henry Dewing supports Infrastructure & Operations Professionals who plan, build, and run unified communications and collaboration (UC&C) workloads for enterprises. Henry also investigates the adoption of new technologies by information workers and the ways that I&O Professionals can accelerate and optimize technology adoption across their business.

His expertise spans the development and adoption of UC&C technologies, including the role of managed services, the telecom supplier landscape, and next-generation business models. Henry analyzes the demand and utilization of services such as Internet protocol telephony, unified communications, collaboration services, social software, and fixed-mobile convergence in the context of changes in overall industry structure and the ever-closing gap between IT and telecom.

Previous Work Experience

Prior to joining Forrester, Henry held senior management roles at Compaq, Intel, and Nokia, working to establish development and channel partnerships to deliver converged communications solutions. Before that, Henry worked in A.T. Kearney's communications industry practice, where he undertook projects to align strategy and operations at firms throughout the telecommunications market. Henry began his telecommunications career at Bell Atlantic, holding positions of increasing responsibility in operations, engineering, business planning, and corporate finance.


Education

Henry holds a B.S. in physics engineering and mathematics from Washington and Lee University and an M.B.A. from the University of Virginia.

Research Coverage:

Collaboration Platforms, Competitive Analysis, Decision Making, Economic Outlook, Enterprise Collaboration, Enterprise Portals & Search, Enterprise Portals, Intranets & Extranets, Enterprise Web 2.0, Knowledge Management, Mergers & Acquisitions, Video & Teleconferencing, Web Content Management

Refine your results

Date Range

Topics

Region

17 results in Reports

  • Henry Dewing
  • Forrsights For Business Technology

  • For Infrastructure & Operations Professionals

    Report:Market Overview: The Broad Opportunities In Managed Services

    Facing Uncertainty And Change, The Managed Services Market Is Poised For Growth

    Henry DewingNovember 07, 2008

    All firms are interested in managed services to help manage and mitigate their risks associated with technology decisions — particularly in a down economic environment. Forrester sees some...

    • Downloads: 1635

  • For Infrastructure & Operations Professionals

    Report:The Managed Service Market Continues To Percolate

    Economic Worries Drive Consideration, While Business Value Drives Satisfaction

    Henry DewingJuly 14, 2009

    Managed services vendors promise mitigation of economic and technology risk to business customers, and some IT professionals are buying those services. The market for many new and traditional managed...

    • Downloads: 1156

  • For Infrastructure & Operations Professionals

    Report:Top Unified Communications Predictions For 2008

    Henry DewingFebruary 20, 2008

    In 2007, the vendor side of unified communications (UC) saw tremendous hype, while many buyers struggled with confusion, wondering exactly how to define UC and what UC meant for their businesses....

    • Downloads: 990

  • For Infrastructure & Operations Professionals

    Report:Social Enterprise Apps Redefine Collaboration

    Henry DewingNovember 30, 2011

    Businesses need better productivity tools to equip information workers to be successful. To date, firms have invested in a menagerie of tools — email, instant messaging (IM), voice over...

    • Downloads: 1063
    • Comments: 2

  • For Infrastructure & Operations Professionals

    Report:Cloud Strategies To Drive Telco Growth

    Telcos Should Provide Wholesale Infrastructure For Cloud Services

    Henry DewingFebruary 09, 2012

    Telcos can grow their revenue base beyond access and transport to offer a range of wholesale services that many cloud service providers (CSPs) may lack the ability or skills to build themselves....

    • Downloads: 1006
    • Comments: 1
    • Rating:

  • For Infrastructure & Operations Professionals

    Report:Predictions 2009: What's In Store For Unified Communications?

    Business Value And Delivery Models Key To Future Growth

    Henry DewingJanuary 20, 2009

    2008 saw most firms finally understand what unified communications (UC) means. Now, the conversation has shifted to the specific value UC provides firms — particularly in a tight economic...

    • Downloads: 748

  • For Infrastructure & Operations Professionals

    Report:A Picture Is Worth 1,000 Words: Business Video Growth

    Improved Communications And Collaboration Drive Interest In Business Video

    Henry DewingOctober 26, 2009

    Forrester's recent Enterprise And SMB Networks And Telecommunications Survey, North America And Europe, Q1 2009 asking businesses about their video use found that all types of video solutions were of...

    • Downloads: 528

  • For Infrastructure & Operations Professionals

    Report:UC Deployments Miss The Mark

    Give Buyers Hard Financial Results

    Henry DewingJuly 08, 2009

    Forrester's recent network and telecom survey of buyers identified a troubling trend: Some early adopters of unified communications (UC) solutions are not deriving the benefits they expected for key...

    • Downloads: 425

  • For Infrastructure & Operations Professionals

    Report:The Unified Communications Paradox

    How To Match What Users Want With What You Sell In A Confused Market

    Henry DewingMay 08, 2007

    Unified communications (UC) allows businesses and their employees to communicate when, where, and how they want, while offering tremendous business value. Demand has heated up — more than half...

    • Downloads: 384

  • For Infrastructure & Operations Professionals

    Report:Information Workers Are A New Buying Center For Enterprise Technology

    A Changing Workforce Demands New Solutions And Business Models

    Henry DewingAugust 04, 2011

    Technology vendors today are faced with a new market dynamic: Individuals inside companies, primarily information workers (iWorkers), are choosing, procuring, and often paying for technology products...

    • Downloads: 401

  • For Infrastructure & Operations Professionals

    Report:Unified Communications And Collaboration Is Poised For Growth As Demand Rises

    Market Landscape: The Communications And Collaboration Infrastructure Playbook

    Henry Dewing, TJ KeittNovember 06, 2012

    I&O professionals choosing unified communications and collaboration (UC&C) solutions today face a daunting array of solution types, capabilities, and business models. This report outlines a...

    • Downloads: 424
    • Rating:

  • For Infrastructure & Operations Professionals

    Report:Enterprise Unified Communications Adoption Outlook

    Henry DewingOctober 08, 2008

    Enterprises report on their adoption of unified communications solutions, their ability to make the business case for UC, and which budget resource their US purchases come from.

    • Downloads: 1

  • For Infrastructure & Operations Professionals

    Report:Build A Better Business Case For UC

    Business Impact: The Communications And Collaboration Infrastructure Playbook

    Henry Dewing, Art SchoellerJuly 25, 2012

    This report outlines Forrester's solution for IT infrastructure and operations (I&O) professionals who are building out communications and collaboration infrastructure. This report is designed to...

    • Downloads: 438
    • Rating:

  • For Infrastructure & Operations Professionals

    Report:North American Unified Communications Adoption Trends: 2009

    Henry DewingAugust 07, 2009

    Using data from BDS' Enterprise And SMB Networks And Telecommunications Survey, North America And Europe, Q1 2009 survey, Forrester Research looks at unified communications (UC) trends in North...

    • For Infrastructure & Operations Professionals

      Report:Marketing Unified Communications To SMBs

      Mind All Four P's To Win

      Henry DewingApril 17, 2007

      Technology marketers selling unified communications solutions to small and medium-size businesses (SMBs) have one tough job. Sure, these professionals already know to manage the four P's of marketing...

      • Downloads: 352

    • For Infrastructure & Operations Professionals

      Report:SMB Unified Communications Adoption Outlook

      Henry DewingOctober 07, 2008

      SMBs report on their adoption of unified communications solutions, the value of UC for their company, which budget resource their US purchases come from, and how interested they are in buying a UC as...

      • Downloads: 3

    • For Infrastructure & Operations Professionals

      Report:Continually Improve Business Meetings With Better Process And Technology

      If You're Not Planning Your Meetings, You're Planning To Fail

      Henry DewingMarch 06, 2013

      With 37% of information workers spending an hour or more in meetings every day, it's crucial to make that time productive. Organizing the meeting and using the right collaboration tools is a great...

      • Downloads: 125
      • Rating:
     
    Loading...

    Browse

    About Forrester

    Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

    Roles We Serve

    Forrester supports leaders in 13 roles across three distinct client segments: Business Technology, Marketing & Strategy, and Technology Industry.

    Analysts & Coverage Areas

    Aligned to your professional role, Forrester's analysts are experts in the specific technologies, issues, and trends currently impacting your business.

    Research
    Latest Reports
    Playbooks
    Charts & Figures
    Forrester Waves
    Planned Research
    Data
    Consumer Data
    Business Data
    Events
    Forums
    Webinars
    Workshops
    Tools & Templates
    Vendor Selection Aids
    Best Practice & Self-Assessments
    Models & Calculators
    Document Templates

    Forrester Leadership Boards

    Fresh thinking and collaborative problem-solving through an unmatched combination of peer networking, forward-looking analysis, and professional guidance.

    Consulting

    Our expert analysts provide custom research-based frameworks to guide you through each phase of your critical business initiatives from identifying opportunity to optimizing results.

    Community

    Connect with peers and analysts, share your views, and ask questions on key business issues.

    Blog

    Forrester analysts weigh in on the latest business and technology news.

    • BROWSE
    • Register
    • Call +1 617.613.5730
    • Cart