Forrester

For eBusiness & Channel Strategy Professionals

Report:Benchmarking Australian Banks' Sales Sites, 2010

Australian Banks Excel In Supporting The Online Application

Forrester evaluated the public Web sites of the big four Australian retail banks — Australia and New Zealand Banking, Commonwealth Bank of Australia, National Australia Bank, and Westpac...

• Downloads: 314

For eBusiness & Channel Strategy Professionals

Report:Website Functionality Benchmark, 2011: Online Travel Agencies

Forrester Applies Its Website Functionality Benchmark Methodology To The Sites Of Four Online Travel Agencies

In the highly competitive world of the four major online travel agencies (OTAs), Travelocity pulls ahead of the pack with its content and messaging functionality. Its site excelled in offering...

• Downloads: 572
• Rating:

For Security & Risk Professionals

Report:Build The Business Case For A GRC Platform

Business Case: The Governance, Risk, And Compliance Playbook

As the governance, risk, and compliance (GRC) platform market matures, product vendors struggle to point to credible return on investment figures, and potential buyers similarly struggle when asked...

• Downloads: 963

For eBusiness & Channel Strategy Professionals

Report:Website Functionality Benchmark: Australian Consumer Electronics Retailers

Forrester Applies Its Website Functionality Benchmark Methodology To The Websites Of Five Australian Consumer Electronics Retailers

Consumer electronics retailers in Australia face many challenges, but online retail is booming despite the relatively modest feature set provided by most Australian sites. To dig deeper, Forrester...

• Downloads: 156

For eBusiness & Channel Strategy Professionals

Report:Mobile eBusiness Key Performance Measurements

Benchmarks: The Mobile eBusiness Playbook

Like mobile measurement, mobile benchmarking is still in its infancy. Hard-to-come-by benchmarks challenge eBusiness and channel strategy professionals to understand how their investment levels...

• Downloads: 599
• Rating:

For Security & Risk Professionals

Report:Benchmarking Your Enterprise Mobile Device Operations Initiatives And Plans

This report provides insight into corporate mobility adoption trends based on results from Forrester's Forrsights surveys of IT mobility decision-makers and end user workers in North American and...

• Downloads: 451

For CIO Professionals

Report:Understand The True Cost Of Cloud Services

Budgeting And Planning: The Cloud Computing Playbook

Forrsights surveys show that enterprises are turning to the cloud for speed and lower cost — but are the savings really there? The answer isn't always obvious; it might be that your internal...

• Downloads: 1541
• Rating:

For CIO Professionals

Report:Develop Cloud Metrics Using The Balanced Scorecard

Performance Management: The Cloud Computing Playbook

This report outlines the performance management of Forrester's solution for CIOs working on developing effective objectives and metrics for their organization's cloud strategy. Crafting and measuring...

• Downloads: 669

For Infrastructure & Operations Professionals

Report:Q&A: Impact Of IBM's POWER7 And PowerVM On Workload Optimized Systems Design

PowerVM Is A Critical Advantage For IBM's Power Systems

IBM's POWER7 system — arguably the most dramatic server design development since the first POWER4 dual-core microprocessor architecture — makes advanced virtualization stacks a core...

• Downloads: 202

For Infrastructure & Operations Professionals

Report:Benchmark The Performance Of Your Business Continuity Program

Benchmark: The Business Technology Resiliency Playbook

This report outlines Forrester's solution for infrastructure and operations (I&O) leaders to benchmark the performance of their business continuity (BC) programs as part of their broader business...

• Downloads: 348
• Rating:

For Infrastructure & Operations Professionals

Report:Updated Q1 2011: Is Green IT Your Emperor With No Clothes?

Measure Your Green IT Baseline Or Risk Being Caught With Your Pants Down

Is green IT your emperor with no clothes? It is if you've invested in green IT with the promise of reducing energy costs but haven't measured your energy baseline. Without a baseline, IT leaders...

• Downloads: 409

For eBusiness & Channel Strategy Professionals

Report:Website Functionality Benchmark: European Consumer Electronics Retailers

Forrester Applies Its Website Functionality Benchmark Methodology To The Sites Of Four Specialist European Consumer Electronics Retailers

Forrester applied its Website Functionality Benchmark evaluation methodology to four European consumer electronics retailers: Best Buy UK, Currys, Darty, and Redcoon. These specialist retailers...

• Downloads: 309

For CIO Professionals

Tool:Traditional Virtual Server Hosting Costs For 100 VM Workloads

For Application Development & Delivery Professionals

Report:Seven Pragmatic Practices To Improve Software Quality

Incremental Changes Can Have A Big Impact On Quality

All software has bugs. Application development teams do the best they can to avoid and fix them. But developing quality software is hard. Why? Virtually all application development teams are squeezed...

• Downloads: 1209

For Enterprise Architecture Professionals

Report:Benchmarking Your Records Management Program

Forrester Research And ARMA International Records Management Online Survey, Q3 2012

Decision-makers report big spending plans for their records management (RM) programs over the next year. Strong RM programs continue to target traditional compliance and information access...

• Downloads: 218
• Rating:

For Analyst Relations Professionals

Report:Professional Industry Analyst Relations Measurement

Professional measurement is an integral part of fully professional AR; it is not optional. But AR managers get confused about who the measurements are for, as well as what measurements to take, how...

• Downloads: 171
• Rating:

For CIO Professionals

Report:Perspectives On Asia's BT Journey

Insights From Asian CIOs At Forrester's CIO Summit APAC 2012

CIOs in Asia face an inconvenient truth: transform or be overwhelmed by the forces of change. These forces include the consumerization of IT, "everything-as-a-service," enterprise mobility, big data,...

• Downloads: 99

For Marketing Leadership Professionals

Report:Benchmark Your Interactive Marketing Maturity

Five Key Metrics For Tracking Progress

Are your interactive marketing efforts keeping pace with the marketplace? In this report for interactive marketers, Forrester identifies the five key benchmarks that help you gauge how well you are...

• Downloads: 806
• Comments: 1
• Rating:

For Infrastructure & Operations Professionals

Tool:Cloud Storage Is More Straightforward And A Lot Cheaper Than Traditional Storage

For Enterprise Architecture Professionals

Report:Let The Adjacent Possible Guide Your Information Strategy

Strategic Plan: The Information Strategy And Architecture Playbook

A new era of information agility is upon us that promises an explosion of opportunities similar to that of the dot-com boom period. But these opportunities are completely dependent upon an...

• Downloads: 477
• Comments: 1
• Rating:

For Enterprise Architecture Professionals

Report:Create KPIs That Show The Effectiveness Of Your Information Strategy

Continuous Improvement: The Information Strategy And Architecture Playbook

How effective is your information strategy? You can't answer that question without a comprehensive assessment process and key performance indicator (KPI) reporting mechanism that specifically targets...

• Downloads: 218

For Enterprise Architecture Professionals

Report:BPM Projects Show Good But Varied Performance

Metrics: The Business Process Management Playbook

A business process — at its highest level — is any activity that helps an enterprise achieves its goals. Measurement via metrics and comparison via benchmarks are critical to achieving...

• Downloads: 297
• Rating:

For Infrastructure & Operations Professionals

Report:IT Infrastructure And Operations: The Next Five Years

The Cloud On IT's Horizon

Interest in cloud technology and cloud economics abounds. While the technology delivers immediate reductions in capital costs, Forrester believes that cloud computing's greatest benefits will come...

• Downloads: 3239

For eBusiness & Channel Strategy Professionals

Report:Website Functionality Benchmark: Australian Apparel Retailers

Forrester Applies Its Website Functionality Benchmark Methodology To The Websites Of Five Australian Apparel Retailers

In Australia, apparel retailers face incredibly challenging conditions, not helped by the emphasis that global online retailers from other countries are placing on this market. To test whether online...

• Downloads: 180
• Rating:

For Security & Risk Professionals

Report:Understand The State Of Data Security And Privacy: 2012 To 2013

Benchmarks: The Data Security And Privacy Playbook

This report outlines the benchmarks for Forrester's solution for security and risk (S&R) professionals looking to develop their organization's data security and privacy strategy. Throughout the year,...

• Downloads: 796
• Rating: