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Henry serves Enterprise Architecture Professionals. His research focuses on the concepts, techniques, and tools required to bring business agility within enterprises. He publishes research around key agility indicators and agile governance and applies these principles to change EA practices to help build a sustainable business agility. Business agility depends highly on the level of enterprise risks the decision-makers can take. He is also researching metadata management as a means to bring agility at the right cost for IT supporting business agility. Business-Centered EA (BCEA) is the Forrester method to help build business agility.
Henry also researches the customer reaction component of business agility through the concept of Web4 by studying activists' social computing.
He thinks that collaboration would require a lot of change management to bring not only a productivity increase but the business agility required by large organizations.
Henry has done some previous work on master data management, enterprise application integration, middleware, adapters, business activity monitoring
, enterprise architecture tools, and ppen source and risks issues.
Henry came to Forrester through its acquisition of Giga Information Group and Giga's affiliation with GigaGroup. He brings 21 years of IT experience to his clients. Prior to joining GigaGroup, he was the technical director of Euriware, a French IT services company specializing in industrial IT and related technologies. In addition, Henry was involved as chief architect in strategic projects for large telecommunications, automotive, and marketplace customers.
At earlier stages of his career, Henry held various technical positions in a knowledge management company and at Alcatel CIT.
Henry is the author or co-author of many reference articles and books on IT architecture. He has a master's degree in IT from the ESIEE engineering school in Paris. He is fluent in French and English and is based in Paris.
In his report, “The Top 15 Technology Trends EA Should Watch: 2011 To 2013” Gene Leganza names telepresence as a tech trend to watch. 42% of respondents to the August 2010 Tech...
How significant is the revenue threat to communication service providers from mobile voice over IP (VoIP) providers, like the recently launched Viber?
Business Impact: The Communications And Collaboration Infrastructure Playbook
This report outlines Forrester's solution for IT infrastructure and operations (I&O) professionals who are building out communications and collaboration infrastructure. This report is designed to...

Businesses need better productivity tools to equip information workers to be successful. To date, firms have invested in a menagerie of tools — email, instant messaging (IM), voice over...
Today, Microsoft begins life as a real competitor in the enterprise voice space. It has slain dragons (like enabling call access control and E911), faced mighty jousters (Miercom has called Lync a...
Are customers viewing decisions to purchase high-end videoconferencing systems and decisions on broadly deployed communications platforms as decisions that are largely taken in isolation? If...
If You're Not Planning Your Meetings, You're Planning To Fail
With 37% of information workers spending an hour or more in meetings every day, it's crucial to make that time productive. Organizing the meeting and using the right collaboration tools is a great...

Telcos Should Provide Wholesale Infrastructure For Cloud Services
Telcos can grow their revenue base beyond access and transport to offer a range of wholesale services that many cloud service providers (CSPs) may lack the ability or skills to build themselves....

Polycom announced today (March 23, 2011) that it is acquiring Accordent Technologies. The acquisition extends Polycom’s portfolio of video technologies and products and enables Accordent...
Two weeks ago, I used this blog to talk about videoconferencing solutions being deployed on portable platforms, namely tablets like the Apple iPad or Samsung Galaxy. Every video vendor is rushing to...
On Monday morning, Polycom invited a few hundred of their closest friends to New York to open the NASDAQ stock market. Then, they revealed a new set of products...
How does Forrester define collaboration versus unified communications?
It was common knowledge that Microsoft was releasing a new version of its communications and collaboration suite this year, but behind the traditional development cycle, the Microsoft marketing...
Market Landscape: The Communications And Collaboration Infrastructure Playbook
I&O professionals choosing unified communications and collaboration (UC&C) solutions today face a daunting array of solution types, capabilities, and business models. This report outlines a...

The tech industry has been percolating and I have noticed a few transactions based on intellectual property (IP) portfolios recently — most notably: Nortel sold about 6,000 patents to a...
Prospective UC Buyers Are Waiting For System Interoperability
Prospective buyers of unified communications (UC) systems are becoming more aware of the potential benefits, but UC trial and deployment activity remains stagnant. Many buyers are waiting for...
Vision: The Communications And Collaboration Infrastructure Playbook
Increasing consumerization of IT and advances in both cloud technologies and deployment models tremendously affect the enterprise not simply on how we communicate but where, when, and on what kind of...
I just returned from Las Vegas where my meetings with Cisco executives, including John Chambers, Gary Moore, David Hsieh, Murali Sitaram, Kara Wilson, and OJ Winge, clearly demonstrated that Cisco is...
Today (August 9, 2010) Microsoft and Polycom made public their future-looking plans to continue to work together to develop and deliver unified communications and collaboration (UC&C) solutions. The...
Change Management: The Mobile Security And Operations Playbook
This report outlines the change management recommendations of Forrester's solution for security and risk (S&R) and infrastructure and operations (I&O) executives working on mobile security and...
What is the typical percentage of product spend for standard installation services in an enterprise environment (telephony, contact center), with no extra programming/scripting, just standard design,...