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Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.
Open Yet Integrated Is the Name Of The Game
In 2011, project portfolio management (PPM) solutions bring more options to potential customers; however, these choices also force application delivery leaders to think longer term before investing....
Tackling Today's Challenges To Prepare For Tomorrow
As the economy continues to recover, firms are looking at how to prepare for growth while maintaining a lean approach. Because of this, project management offices (PMOs) are continually evolving...
Policy And Procedures: The Agile And Lean Playbook
While companies are increasingly adopting Agile, for the most part these processes remain limited to the single project level. Agile thought leaders have not provided much clear or detailed guidance...


Performance Management: The Agile And Lean Playbook
Agile disrupts everything that we know about testing, including what practices to use, what skills are needed, how to set up the testing organization, and how to leverage testing tools. Testing is a...

Much has been written about the benefits of Agile development, and it has been proven that Agile development teams consistently deliver higher-quality applications faster than those that follow...
Could you please define and provide some discussion around: 1) governance versus assurance, and 2) the business owner/sponsor role versus the program manager role?
Change Management: The Agile And Lean Playbook
This report outlines the change management for Forrester's solution for application development and delivery (AD&D) professionals working on Agile and Lean. This report is designed to help you...
How The Top 10 Providers Stack Up In A Newly Divided Market
Demand for business agility fuels adoption of Agile development techniques that can deliver differentiating business technology (BT) solutions within accelerated time frames. Agile development...

Tell Your Partners To Remove The Do Not Disturb Sign And Join The Team
Despite the fact that organizations initiate most technology projects to meet business goals, project teams find it difficult to engage business stakeholders at the right times and in the r ight...
Is there an industry standard definition for an "enhancement"? How do companies typically size enhancements? These would be system enhancements, which are bound by time and money.
Can you provide a list of sample metrics to use to monitor vendors during the course of a software development project? We would like to measure the performance of the vendor on an ongoing basis for...
Gaining visibility into the big picture of an IT portfolio feels like one of the unsolvable challenges, and it’s not for lack of trying. Dashboards abound, and PPM tools are becoming more...
Benchmarks: The Mobile App Development Playbook
This report outlines the benchmarks aspect of Forrester's solution for application development and delivery (AD&D) professionals working on mobile development. This report is designed to help you...

Vision: The Portfolio Management And PMO Playbook
Before IT can transition to business technology (BT) and become an effective partner with the business, the two groups of leaders must completely rethink the way they plan and execute — and...
CSC announced today that it is acquiring AppLabs, a US-based IV&V testing vendor. At first glance, it's a win, maybe a win for both sides. CSC states that one of the reasons that it...
Deltek’s announcement today of its intent to acquire Maconomy has the potential to vault the vendor’s position as a potential leader in the project-based solutions (PBS) space. For...
The need to develop applications that return high value at a reasonable cost is driving applications organizations to assemble highly productive teams that can deliver high-quality outcomes....
Outsourced testing is here to stay — but the situation is changing. In previous years, the decision to outsource testing was primarily cost driven; however, the decision to outsource today must...
Three Steps Are All You Need To Make It Work
Product portfolio management (PPM) implementations are not for the faint of heart — the changes an organization incurs by introducing new processes and tools can easily go awry if it doesn't...
Traditional project management offices (PMOs) manage demand for project work, provide oversight for large program implementations, and ensure compliance. The next-generation PMO, however, uses these...
Today more than ever, organizations must make visible the connection between strategic planning and execution. Creating a balanced portfolio of projects is an appropriate start, but all too often...

Crowdsourcing Enables Realistic Testing Across Multiple Platforms
Making sure that a company has optimum test coverage for customer-facing applications in a fast-paced environment can be impossible if you don't plan carefully. When you throw mobile into the mix,...
Want To Save Time And Still Innovate? You Have To Be Strategic
While no one argues that quality is not vital to software delivery, too many organizations still take a tactical approach. Testing, in all of its parts, ensures that an application works; however, if...
On July 27, 2010, Parallax Capital Partners announced that it was acquiring Daptiv, a SaaS PPM vendor. Forrester customers who are current Daptiv customers or are considering Daptiv as a PPM vendor...
To build a test center of excellence (TCOE) on time and on budget, Telecom New Zealand (TNZ) knew it needed a partner with the expertise required to ensure success. TNZ was seeking a good cultural...