Forrester

For Infrastructure & Operations Professionals

Report:Revive Your IT Management Software Portfolio

Operational management tools have been used for well over a decade, but assembling them is like assembling a jumble of jigsaw puzzle pieces, and the value of these tools remains ambiguous. Much of...

• Downloads: 148

For Infrastructure & Operations Professionals

Report:Market Overview: SaaS IT Service Management Tools

Evaluate The Core And Differentiating Capabilities In An Increasingly Crowded Marketplace

The practice of IT service management (ITSM) is widely adopted by IT infrastructure and operations (I&O) organizations around the globe to help deliver technology services better, faster, and...

• Downloads: 495
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For Infrastructure & Operations Professionals

Report:The Forrester Wave™: Data Center Networking Hardware, Q1 2013

Distinct Competencies Separate The Core Vendors

In Forrester's 85-criteria evaluation of vendors that offered data networking solutions, Forrester identified eight significant solution providers in this category — Alcatel-Lucent, Arista...

• Downloads: 500
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For Infrastructure & Operations Professionals

Report:Game On: Drive Engagement With Service Management And Automation Simulations

Service management and automation (SMA) is a closed-loop control system that enables the design, development, maintenance, and adoption of services that support business teams in their capabilities...

• Downloads: 154

For Infrastructure & Operations Professionals

Report:The Software-Defined Data Center Is The Future Of Infrastructure Architecture

Vision: The IT Infrastructure Playbook

Over the last two decades, IT infrastructure and operations (I&O) teams have been in a race with complexity. As business requirements have mounted, generations of technology have been implemented to...

• Downloads: 880
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For Infrastructure & Operations Professionals

Report:Source Business Technology Resiliency Capabilities

Tools And Technology: The Business Technology Resiliency Playbook

When anxious executives ask you to improve or maintain business resiliency across the enterprise, it's likely that you'll need help. The skills and expertise required to stay on top of key trends,...

• Downloads: 780

For Infrastructure & Operations Professionals

Report:The Forrester Wave™: Enterprise Client Management Suites, Q2 2012

Symantec And CA Technologies Lead, With LANDesk Software, IBM, And Microsoft Close Behind

In Forrester's 62-criteria evaluation of client management suite vendors, we identified the 10 significant solution providers in this category — BMC Software, CA, Dell, Hewlett-Packard, IBM,...

• Downloads: 686
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For Infrastructure & Operations Professionals

Report:Market Overview: Data Center Infrastructure Management Solutions

Maturing Solutions Allow Integrated Physical Management Of The Data Center

This report is part of the data center infrastructure playbook and should be read by IT infrastructure and operations (I&O) professionals. Data center infrastructure management (DCIM) is a...

• Downloads: 801
• Comments: 1
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For Infrastructure & Operations Professionals

Report:Market Overview: Data Center Networking Solutions, Q1 2012

The Data Center Networking Solutions Mimic I&O's Virtualization Maturity

Over the past year, infrastructure and operations (I&O) professionals have focused their enterprise networking efforts on readying network infrastructure to support virtualization, consolidation,...

• Downloads: 794

For Infrastructure & Operations Professionals

Report:Determine Your Workforce Computing Hardware Budgets For 2012

Balance Security And Efficiency With Responsible Empowerment

IT infrastructure and operations (I&O) leaders spend nearly 25% of their IT hardware budget on workforce computing hardware. However, Forrester finds that these priorities and budgets favor security...

• Downloads: 441
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For Infrastructure & Operations Professionals

Report:Server And Data Center Predictions For 2012

Continuation Of Old Trends And A Few Disruptions

This report outlines Forrester's solution for infrastructure and operations executives working on data center infrastructure. This report is designed to help you build a road map for 2012. Looking at...

• Downloads: 1115
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For Infrastructure & Operations Professionals

Report:Market Overview: Disk Libraries, Q1 2012

Identity Crisis No More: The Backup Market Shifts From Virtual Tape To Treating Disk As Disk In Open Systems Environments

The use of disk in backup environments has been accelerating for several years. We've now reached a point where most infrastructure and operations (I&O) professionals are using disk in some way,...

• Downloads: 346

For Infrastructure & Operations Professionals

Report:Oracle Versus HP: Customers Lose; Oracle And x86 Linux Vendors Win

Oracle's Actions Punish Customers And Drive Migration To Linux

Vendor acquisitions and strategy shifts continue to disrupt the world of enterprise IT. Few, however, have been as disruptive and one-sided in their impact as the recent decision by Oracle to...

• Downloads: 304
• Comments: 1
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For Infrastructure & Operations Professionals

Report:Market Overview: Application Performance Management, Q4 2011

A Pragmatic Approach To Service Quality

In today's challenging economic times, business productivity takes precedence over many other considerations. To achieve a quality of service that's in line with this goal, IT infrastructure and...

• Downloads: 1172
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For Infrastructure & Operations Professionals

Report:Three Steps I&O Leaders Should Take While HP Re-Evaluates Options For Its PC Business

What The HP Personal Systems Group Announcement Means For I&O Leaders

When HP announced on August 18 that it was planning to carve off a $40 billion hardware manufacturing division, I&O leaders the world over paused to reflect and take it in. Their next thought was...

• Downloads: 202

For Infrastructure & Operations Professionals

Report:Market Overview: IT Process Automation, Q3 2011

Embrace IT Process Automation Technology As Your Foundation To Industrial IT

The tasks of the IT infrastructure and operations (I&O) professional have become increasingly complex and susceptible to human error. This is a direct consequence of the sheer volume and diversity of...

• Downloads: 968

For Infrastructure & Operations Professionals

Report:The Forrester Wave™: IT Consolidation Consultancies, Q4 2010

Accenture And HP Lead A Strong Field Of Worldwide Providers

In Forrester's 40-criteria evaluation of IT consolidation consultancies, we found that Accenture and HP led the pack due to their breadth of capabilities and superior ability in business...

• Downloads: 1115

For Infrastructure & Operations Professionals

Report:The x86 Server Grows Up And Out

New Modular Servers, Converged Fabrics, And Virtualization Will Reshape Your x86 Infrastructure

From their origins as "PCs with the display cut off," x86 servers have undergone a steady evolution in capabilities and performance, driven by a combination of semiconductor technology and system...

• Downloads: 712
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For Infrastructure & Operations Professionals

Report:Lessons From Wall Street's I&O Leaders: Three Ways To Boost Server Infrastructure Results

Grow Vendor Management, Expand Shortlists, And Test Integrated Infrastructure

Forrester's recent interviews of I&O executives at top Wall Street firms yielded several counterintuitive insights. The most surprising? First, that tier two server vendors can now deliver the same...

• Downloads: 245

For Infrastructure & Operations Professionals

Report:The Forrester Wave™: Disaster Recovery Services Providers, Q2 2010

IBM, HP, SunGard, And ICM Lead, Verizon Close Behind

In Forrester's 64-criteria evaluation of disaster recovery services providers, we found that IBM, HP, SunGard, and ICM led the pack due to their best-in-class core disaster recovery services and...

• Downloads: 1243

For Infrastructure & Operations Professionals

Report:Are Converged Infrastructures Good For IT?

New Unified Solutions Strive To Accelerate Virtualization Maturity

IT pros have most of the basic ingredients to cook up their own cloud-like infrastructure — but there's no recipe, and many ingredients just don't combine well. Complicating the story are the...

• Downloads: 1242

For Infrastructure & Operations Professionals

Report:Market Overview: IT Service Management Support Tools

An Overview Of The Modern Service Desk And Other Technologies

The service desk market generated more than $1.3 billion in 2008 and is expected to grow at about 10%. This market segment has experienced very little innovation in the past few years. The goals of...

• Downloads: 2894
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For Infrastructure & Operations Professionals

Report:Spotlight On: The IT Management Software Megavendors

An Overview Of The Top Four Anchor Vendors

The current recession and credit crunch deeply affected IT spending in the last quarter of 2008 and into 2009. Despite this bleak overall picture, Forrester forecasts 4% growth in nonapplication...

• Downloads: 671

For Infrastructure & Operations Professionals

Report:Storage Market Status And Predictions Report

This report provides unique market research on storage in China's mid-market, including the market dynamics and trends prevalent in order to enable vendor strategists to address market opportunities...

• Downloads: 14

For Infrastructure & Operations Professionals

Report:The IT Management Software Megavendors

SWOT Analysis For BMC Software, CA, HP Software, And IBM Tivoli, Q3 2009

The current recession and credit crunch deeply affected IT spending in the last quarter of 2008 and into 2009. Despite this bleak overall picture, Forrester forecasts 4% growth in nonapplication...

• Downloads: 838