Forrester

Why Read This Report

Identity and access management (IAM) projects have long been plagued with their long implementation times, high services-to-license ratios, integration challenges, labor-intensive build-out and operations, and long wait times to produce compliance and end user benefits. The recent emergence of the hosted IAM market alleviates these concerns by offering managed services that deliver clear benefits of "instant" compliance, reduced IAM operational and staffing costs, and pay-as-you-go, operational expense pricing models. Vendors have started to offer these services as part of their portfolios, and Forrester expects the share of revenue from these services to grow by 80% to 90% over the next year, driven by expansion in the healthcare and financial services verticals.