Forrester

For Sourcing & Vendor Management Professionals

Report:The Forrester Wave™: EMEA Workplace Services, Q2 2013

Providers Driving Workplace Services In EMEA

Workplace services are rapidly evolving far beyond their origins in desktop and desk-side management toward a post-desktop future in which end users' consumer-derived expectations dominate the...

• Downloads: 72
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For Sales Enablement Professionals

Report:Seeding The Cloud Channel

Channel Partners' Plans And Needs For Business Model Transformation

As technologies and tech decision-makers' needs evolve at a livelier pace, channel professionals need to consider channel partners' perceptions and investment plans and develop their own game plan to...

• Downloads: 71
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For Sourcing & Vendor Management Professionals

Report:The Forrester Wave™: North American Workplace Services, Q2 2013

Evaluating Leading Providers Amidst A Category Redefinition

Workplace services are rapidly evolving far beyond their origins in desktop and desk-side management toward a post-desktop future in which end users' consumer-derived expectations dominate the...

• Downloads: 120

For Sourcing & Vendor Management Professionals

Report:Market Overview: IT Services In China, 2013

Businesses Now Have More Options To Drive Competitive Differentiation In China

China has entered a new phase of economic development, driven by government focus on expanding the domestic market. This transition will have a significant impact on private and public organizations...

• Downloads: 83

For Sourcing & Vendor Management Professionals

Report:The Forrester Wave™: Global Workplace Services, Q1 2013

Evaluating Leading Providers Amidst A Category Redefinition

Workplace services are rapidly evolving far beyond their origins in desktop and desk-side management toward a post-desktop future in which end users' consumer-derived expectations dominate the...

• Downloads: 218
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For Application Development & Delivery Professionals

Report:Market Overview: Digital Experience Service Providers

Turn The Odd Couple Into The Power Couple

Selecting a digital experience service provider is a complex and stressful task. In many cases, marketing teams select the service providers and oversee product selection, leaving IT to support and...

• Downloads: 300
• Comments: 2
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For Sourcing & Vendor Management Professionals

Report:The Forrester Wave™: Enterprise Mobility Services, Q1 2013

Analysis Of 13 Global Leaders' Capabilities And How They Stack Up

Enterprise mobility is booming; organizations must connect with employees, customers, and partners in new ways and across new devices and applications. But many organizations don't know how to move...

• Downloads: 696
• Comments: 1
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For Security & Risk Professionals

Report:The Forrester Wave™: Information Security Consulting Services, Q1 2013

Ernst & Young, Deloitte, IBM, Accenture, PwC, And KPMG Lead, With Wipro Following Close Behind

The information security consulting market is growing explosively because security and risk professionals often lack the skill and bandwidth to accomplish their increasingly difficult mission. To...

• Downloads: 530
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For Sourcing & Vendor Management Professionals

Report:Navigating The Microsoft Services Landscape

Trends And Tradeoffs Of Leading Microsoft Services Players

Microsoft technologies span a wide range of products and services, including enterprise applications such as Dynamics AX and Dynamics CRM; desktop and collaboration applications such as Office,...

• Downloads: 383

For Sourcing & Vendor Management Professionals

Report:The Forrester Wave™: Business Intelligence Services Providers, Q4 2012

The 12 Market Leaders That Deserve To Be On Most Shortlists

In the past few years, the business intelligence (BI) services market has evolved significantly: advisory and management consulting firms have beefed up their implementation capabilities, while...

• Downloads: 1119
• Comments: 2
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For Application Development & Delivery Professionals

Report:Consolidation And Innovation Transform The HRM Vendor Landscape

Landscape: The Human Resource Management Playbook

This report, the landscape component of the human resource management (HRM) playbook, will enable application development and delivery professionals (AD&D pros) and their HR business partners to...

• Downloads: 596
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For Infrastructure & Operations Professionals

Report:Source Business Technology Resiliency Capabilities

Tools And Technology: The Business Technology Resiliency Playbook

When anxious executives ask you to improve or maintain business resiliency across the enterprise, it's likely that you'll need help. The skills and expertise required to stay on top of key trends,...

• Downloads: 780

For Sourcing & Vendor Management Professionals

Report:Navigate The SaaS Implementation Partner Landscape

SI Overview For Salesforce.com, Workday, Google, And Other SaaS Integration Options

Organizations use software-as-a-service (SaaS) across more and more areas of their enterprise applications landscape — from customer relationship management (CRM) to human capital management...

• Downloads: 581

For Sourcing & Vendor Management Professionals

Report:The Forrester Wave™: Business Technology Transformation, Q3 2012

The Majority Of The Vendors Are Leaders In This Emerging Market

Today, business transformation is often about technology transformation. At the very least, business transformation is always technology-enabled, so what sort of consultants can best help clients...

• Downloads: 917
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For Sourcing & Vendor Management Professionals

Report:Asset-Based IT Services Shift Service Vendors' Operating Models

Four Crucial Steps To Succeed With Asset-Based IT Services Offerings

Forrrester has previously described why the move to software asset-based offerings has been slow to date and what steps service vendors are increasingly taking in order to successfully grow their...

• Downloads: 283
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For Sourcing & Vendor Management Professionals

Report:Market Overview: Mobility Services

Fast-Growing Market Gives Buyers Lots Of Choices But Also Tradeoffs

The emerging mobility services market creates choices for buyers. Leading organizations are scrambling to create mobile experiences for employees, partners, and customers — both applications...

• Downloads: 1814
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For Sourcing & Vendor Management Professionals

Report:Cloud Strategies Of The Leading Global IT Infrastructure Outsourcing Providers

During the past two years, the initial exploratory interest by enterprise customers in cloud services has shifted toward more aggressive implementation plans, and the strategies of the global IT...

• Downloads: 1923
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For Application Development & Delivery Professionals

Report:Service Providers For Banking Platform Transformation

Being A Systems Integrator Is No Longer Enough

Many banks struggle to find the right systems integrator (SI) or service partner to support their banking platform transformation initiative. Forrester talked with six vendors providing...

• Downloads: 389
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For Application Development & Delivery Professionals

Report:Global Transformation Service Firms For Off-The-Shelf Banking Platforms

A Tool For Initial Steps Toward Selection Of A Transformation Service Firm

Forrester surveyed six global transformation service firms with focused offerings in the off-the-shelf banking platform space. Their transformation service offerings are broad and rich, covering many...

• Downloads: 36

For Application Development & Delivery Professionals

Report:Six Steps To Negotiating A Better BI Deal

Use Forrester's Approach To Help You Get More For Your Money

Many business intelligence (BI) vendors do not publish list prices. Some do not even provide list prices under NDA to their customers and prospects. Plus, BI pricing and licensing models differ...

• Downloads: 660

For Infrastructure & Operations Professionals

Report:Market Overview: Public IaaS Clouds, Q4 2011, Part 2

AWS Leads A Rapidly Growing Field

For many I&O professionals, developing a cloud strategy is a top priority for 2011 and 2012. After strategically selecting certain workloads fit for public IaaS, it's now time for selecting your...

• Downloads: 1231

For Infrastructure & Operations Professionals

Report:Market Overview: Public IaaS Clouds, Q4 2011, Part 1

How To Sift Through The Cloud Washing And Uncover True Value

While cloud computing is still in the early adopter phase, you're under executive pressure to develop a cloud strategy. And it's up to you to sort through the cloud washing and not only understand...

• Downloads: 1243
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For Sourcing & Vendor Management Professionals

Report:SaaS Vendor Management Tools Gain Relevance

New Solutions Help Sourcing Professionals Understand The Full Value Of SaaS

With software-as-a-service (SaaS) spend on the rise and firms expanding SaaS usage across broader populations of users, many Forrester clients say they are centralizing procurement and vendor...

• Downloads: 416

For Sourcing & Vendor Management Professionals

Report:APeJ IT Services Report: 2010

This document provides vendor strategists with an overview of the IT services market in APeJ in 2011. The research is based on interviews with key MNCs and local vendors in the Asia Pacific IT...

• Downloads: 39

For Sourcing & Vendor Management Professionals

Report:Market Overview: European IT Infrastructure Outsourcing

Several forces are slowly transforming the stable but growing market for IT infrastructure services in Europe, including the rising profile of offshore suppliers, maturing global delivery,...

• Downloads: 1331