Forrester

For Sourcing & Vendor Management Professionals

Report:The Forrester Wave™: EMEA Workplace Services, Q2 2013

Providers Driving Workplace Services In EMEA

Workplace services are rapidly evolving far beyond their origins in desktop and desk-side management toward a post-desktop future in which end users' consumer-derived expectations dominate the...

• Downloads: 68
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For Sourcing & Vendor Management Professionals

Report:The Forrester Wave™: North American Workplace Services, Q2 2013

Evaluating Leading Providers Amidst A Category Redefinition

Workplace services are rapidly evolving far beyond their origins in desktop and desk-side management toward a post-desktop future in which end users' consumer-derived expectations dominate the...

• Downloads: 115

For Sourcing & Vendor Management Professionals

Report:Market Overview: IT Services In China, 2013

Businesses Now Have More Options To Drive Competitive Differentiation In China

China has entered a new phase of economic development, driven by government focus on expanding the domestic market. This transition will have a significant impact on private and public organizations...

• Downloads: 74

For CIO Professionals

Report:The Forrester Wave™: Smart Process Applications, Q2 2013

The 12 Smart Process App Vendors That Matter Most Today And How They Stack Up

Smart process applications are a new and emerging category of applications designed to help CIOs and their firms improve the effectiveness of their human-centric business activities. But finding the...

• Downloads: 212
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For CIO Professionals

Report:Answer Five Questions When Selecting A Cloud Collaboration And Productivity Suite

A Buyer's Guide For Microsoft Office 365, Google Apps For Business, And IBM SmartCloud For Social Business

Over the past two years, Forrester clients have shown great interest in the cloud collaboration and productivity suites Microsoft, Google, and IBM offer: We've fielded more than 150 inquiries on this...

• Downloads: 245

For Sourcing & Vendor Management Professionals

Report:The Forrester Wave™: Global Workplace Services, Q1 2013

Evaluating Leading Providers Amidst A Category Redefinition

Workplace services are rapidly evolving far beyond their origins in desktop and desk-side management toward a post-desktop future in which end users' consumer-derived expectations dominate the...

• Downloads: 217
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For Infrastructure & Operations Professionals

Report:Market Overview: SaaS IT Service Management Tools

Evaluate The Core And Differentiating Capabilities In An Increasingly Crowded Marketplace

The practice of IT service management (ITSM) is widely adopted by IT infrastructure and operations (I&O) organizations around the globe to help deliver technology services better, faster, and...

• Downloads: 484
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For Sourcing & Vendor Management Professionals

Report:A Quick Guide To Help You Prepare For An IBM Software Negotiation

Three Areas You Must Understand If You Want To Save Money For Your Organization

IBM has been a major player in the software industry for decades. However, instead of simplifying its pricing and licensing over the years, IBM has become more complex as its product portfolio has...

• Downloads: 188
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For Application Development & Delivery Professionals

Report:Planning, Analysis, And Reporting Solutions Drive Financial Performance Management

Market Landscape: Financial Performance Management

This report enables application development and delivery professionals and their finance stakeholders to understand the changing vendor landscape for financial performance management (FPM). Complex...

• Downloads: 285
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For Infrastructure & Operations Professionals

Report:China Appliance Market Dynamics, 2013 To 2017

Understanding of and interest in appliances is surging in China as organizations there struggle to manage massive growth while simultaneously using traditional infrastructure and platforms to...

• Downloads: 60
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For Sourcing & Vendor Management Professionals

Report:Navigating The Microsoft Services Landscape

Trends And Tradeoffs Of Leading Microsoft Services Players

Microsoft technologies span a wide range of products and services, including enterprise applications such as Dynamics AX and Dynamics CRM; desktop and collaboration applications such as Office,...

• Downloads: 381

For Application Development & Delivery Professionals

Report:Consolidation And Innovation Transform The HRM Vendor Landscape

Landscape: The Human Resource Management Playbook

This report, the landscape component of the human resource management (HRM) playbook, will enable application development and delivery professionals (AD&D pros) and their HR business partners to...

• Downloads: 594
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For Sourcing & Vendor Management Professionals

Report:Navigate The SaaS Implementation Partner Landscape

SI Overview For Salesforce.com, Workday, Google, And Other SaaS Integration Options

Organizations use software-as-a-service (SaaS) across more and more areas of their enterprise applications landscape — from customer relationship management (CRM) to human capital management...

• Downloads: 581

For CIO Professionals

Report:The Forrester Wave™: Cloud Strategies Of Online Collaboration Software Vendors, Q3 2012

In Forrester's 38-criteria evaluation of the cloud strategies of online collaboration software vendors, we identified eight significant collaboration services providers — Box, Cisco Systems,...

• Downloads: 917
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For Sourcing & Vendor Management Professionals

Report:Asset-Based IT Services Shift Service Vendors' Operating Models

Four Crucial Steps To Succeed With Asset-Based IT Services Offerings

Forrrester has previously described why the move to software asset-based offerings has been slow to date and what steps service vendors are increasingly taking in order to successfully grow their...

• Downloads: 282
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