IT Spending Forecasts

IT spending forecasts project the money spent on technology infrastructure and support systems.

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  • Business Process Management (BPM)
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  • For Application Development & Delivery Professionals

    Report:Navigate The Future Of Customer Service In 2014

    Vision: The Contact Centers For Customer Service Playbook

    In the age of the customer, executives don't decide how customer-centric their companies are — customers do. Changes such as the explosion of digital communications, mobility, and the...

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