Forrester

For CIO Professionals

Report:2013 Predictions: The ePurchasing Software Market Will Grow 5%

More SaaS And Commoditization Shape 2013 Growth

CIOs should take an interest in the market for ePurchasing software (software to support buying, sourcing, contracting, and vendor management activities) for two reasons: 1) to find technology tools...

• Downloads: 124

For Sourcing & Vendor Management Professionals

Report:Identify Your Current State As A First Step To Best-Practice Telecoms And Mobility Sourcing

Assessment: The Telecommunications And Mobility Sourcing Playbook

A potentially challenging but important first step in establishing a best-practice sourcing strategy for telecommunications and mobility services involves identifying the current state of your...

• Downloads: 245

For Sourcing & Vendor Management Professionals

Report:Key Players In The Software Reseller Market

Sourcing Professionals Should Consider These Companies When Looking For Global Value-Added Resellers (VARs)

Recent developments in the technology industry mean that VARs must focus more on the value-add part of the role they play; that's where the money is and what clients demand. Sourcing and vendor ...

• Downloads: 533

For Security & Risk Professionals

Tool:GRC Platform Vendors Revenue Projections

For Application Development & Delivery Professionals

Tool:Forrester Wave™: Order Management Hubs, Q3 2010

For Application Development & Delivery Professionals

Report:Cloud Computing Market Dynamics In MEA: United Arab Emirates

This document provides an overview of cloud computing in the United Arab Emirates (UAE) for vendor strategists. There is a focus on cloud adoption trends and demand drivers, benefits and concerns,...

• Downloads: 23
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For Sourcing & Vendor Management Professionals

Report:Understanding The Diversity In Offshore Infrastructure Management Services

The current trend toward shorter, asset-light deals allows offshore providers to compete with the global majors on a more equal footing for all but the largest infrastructure outsourcing (ITO) deals....

• Downloads: 548

For Infrastructure & Operations Professionals

Report:Follow Four Steps To Broaden The Scope Of Your Telecom Expense Management Solutions

I&O Execs Can Move From Tactical To Strategic TEM Deployments To Increase Efficiency And Avoid Costs

It's time for I&O execs to explore telecom expense management (TEM). At its onset, TEM offered a very tactical value proposition. It was all about auditing the organization's wire-line invoices to...

• Downloads: 302

For Application Development & Delivery Professionals

Tool:TechRadar™: Contact Center Technologies, Q3 2011

For CIO Professionals

Report:Cloud Computing Market Dynamics In The Middle East And Africa (MEA): Regional Overview

This document provides an overview of cloud computing in the Middle East and Africa (MEA) for vendor strategists. The report will allow vendor strategists to understand cloud-related market trends...

• Downloads: 33

For Application Development & Delivery Professionals

Report:The Forrester Wave™: Enterprise ETL, Q1 2012

Informatica, IBM, Oracle, SAP, SAS, Ab Initio, And Talend Lead, With Pervasive, Microsoft, And iWay Close Behind

In Forrester's 60-criteria evaluation of enterprise extract, transform, and load (ETL) vendors, we found that Informatica, IBM, Oracle, and SAP maintain leadership positions thanks to their ability...

• Downloads: 1660
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For Sourcing & Vendor Management Professionals

Report:Insist On Flexibility In Your Telecom Services Contract

Compile Your Best-Achieved Service Contract Reference Terms And Conditions

The chances are excellent that you have one or more wireline and/or wireless telecom services contracts that will renew or expire during the next six months. If you are like many of our enterprise...

• Downloads: 215

For Security & Risk Professionals

Tool:Forrester Wave™: IT GRC Platforms, Q4 '11

For Infrastructure & Operations Professionals

Client Inquiry:How Should We Structure Our IT Service-Level Agreements (SLAs)?

We want to get the business involved and make sure that the business owners agree that our IT service SLA is good. How should we measure this and hold everyone accountable? What should we measure...

For Application Development & Delivery Professionals

Tool:Retailers In More-Risky Subverticals Were More Likely To Respond To The Survey

For Infrastructure & Operations Professionals

Report:Source Effective Service Management And Automation Capabilities

Build/Buy Capabilities: The Service Management And Automation Playbook

This Forrester report provides infrastructure and operations (I&O) leaders and teams with a methodology to source their tools for effective service management and automation (SMA). This is...

• Downloads: 1126
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For Infrastructure & Operations Professionals

Tool:TechRadar™: Growth Phase Technologies

For eBusiness & Channel Strategy Professionals

Tool:Sample Scorecard For STEP Evaluation

For Sourcing & Vendor Management Professionals

Report:Inquiry Spotlight: Growing Demand For Vendor Management, Q1 And Q2 2010

The vendor management office (VMO) is becoming an increasingly important competency in well-run IT organizations. Forrester tracked all of the inquiries sourcing and vendor management (SVM)...

• Downloads: 511

For Sales Enablement Professionals

Tool:Customer Relationship Management (CRM) Software Adoption

For Security & Risk Professionals

Tool:IT GRC Adoption

For Sourcing & Vendor Management Professionals

Tool:Examples Of Midsize Firms That Struggled During The Recession

For Security & Risk Professionals

Tool:Enterprises Plan To Adopt DLP Suites To Protect Their Sensitive Information

For Application Development & Delivery Professionals

Report:The Forrester Wave™: Enterprise Service Bus, Q2 2011

Software AG, Tibco Software, Oracle, And Progress Software Lead The Way

In Forrester's 109-criteria evaluation of both commercial and open source enterprise service bus (ESB) vendors, we found that Software AG, Tibco Software (Tibco), Oracle, and Progress Software are...

• Downloads: 2148

For Enterprise Architecture Professionals

Tool:Forrester Wave™: Standalone SOA Management Solutions, Q4 '11