Forrester

For Chief Information Officer Professionals

Blog:The Enterprise Social Landscape Enters Teen Years

At Forrester we have published our first Enterprise Social Platform Wave. I first entitled this blog "Enterprise Social Landscape Matures" but then realized that while the market has moved...

For CIO Professionals

Report:The CIO's Role In The Social Business Policy

Policy And Procedures: The Social Business And Collaboration Playbook

A clear social business policy is an essential guide for employees using social and collaboration tools for customer engagement and for internal or partner collaboration. While it takes a...

• Downloads: 308

For CIO Professionals

Report:The Forrester Wave™: Enterprise Social Platforms, Q3 2011

IBM, Jive, NewsGator, And Telligent Lead A Rapidly Maturing Field

In Forrester's first ever, 62-criteria evaluation of enterprise social platform vendors, we found that IBM, Jive, NewsGator, and Telligent led the pack due to breadth and depth of functionality and...

• Downloads: 2607

For CIO Professionals

Report:Staffing For Social Business And Collaboration Success

Skills And Staffing: The Social Business And Collaboration Playbook

All too often, IT approaches staffing for social business and collaboration initiatives as it would other IT-led projects. With a focus on providing the best technical solution possible, the...

• Downloads: 327

For Chief Information Officer Professionals

Blog:Social? It Will Never Work! Or Will It?

More than 22 years ago, I met my amazing wife and was welcomed into her wonderful family. At the time, I was a project manager working for Lotus Consulting. I managed the rollout of large Lotus Notes...

For CIO Professionals

Tool:Forrester Wave™: Enterprise Social Platforms, Q3 '11

For Chief Information Officer Professionals

Blog:Enterprise Social, It's Time To...

My father was never one to use profanity, with one exception. In those instances when I was taking just too long to make a decision or show progress, he'd say, "Rob, it's time to ... or get...

For CIO Professionals

Report:SharePoint Adoption: Content And Collaboration Is Just The Start

Driving A SharePoint-Based Information Workplace Will Challenge C&C Pros

Microsoft SharePoint is poised for broader adoption as an Information Workplace platform. While most use it for content and collaboration (C&C) needs today, the platform's broad, integrated...

• Downloads: 1387
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For Chief Information Officer Professionals

Blog:Office 2013 Launches

On Tuesday of this week, Microsoft launched Office 2013, the latest version of its flagship productivity suite. Forrester has released a report entitled Office 2013: A Breakthrough in Productivity; I...

For CIO Professionals

Report:Office 365: Version Two Of SharePoint In The Cloud

There's an old adage that says it takes Microsoft three times to get it right. Its commitment to SharePoint in the cloud is clearly evident in its investment in data centers, a costly retrofitting of...

• Downloads: 677
• Comments: 7
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For CIO Professionals

Client Inquiry:Idea Management

What is the future vision for idea management? What are other companies doing? Who are the major leaders for idea management solutions? What are the industry best practices on how activities like...

For CIO Professionals

Report:IBM Case Manager Productizes The Information Workplace

The Information Workplace is moving from vision to reality. The best evidence is coming in the form of vendors offering broad, previously disparate functionality packaged together to solve common...

• Downloads: 274

For CIO Professionals

Tool:Enterprise IT Investment In Innovation Will Be Substantial In 2010

For Application Development & Delivery Professionals

Report:SharePoint Enters Its Awkward Teenage Years

Customer Struggles With Social, Cloud, And Mobile Signal A Transition

Microsoft SharePoint is the centerpiece of many enterprises' collaboration and content strategies, but it isn't clear to us that enterprises will continue to invest in SharePoint to provide a broader...

• Downloads: 623
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For CIO Professionals

Tool:Nearly 60% Of Enterprises Will Have Enterprise Social Investments In 2011

For CIO Professionals

Tool:Enterprise Social Tools Are Used To Address Broad Strategic Business Requirements

For Chief Information Officer Professionals

Blog:Delivering The Social Business Imperative

Forrester fields hundreds of client inquiries each year on the topic of social business and collaboration. And the trend doesn't appear to be slowing. Often the first question is, "How far behind...

For Chief Information Officer Professionals

Blog:Collaboration Will Become More People-Centric In 2011 And Will Challenge C&C Pros

For a number of years now, Forrester has used the following definition for Web 2.0: A set of technologies and applications that enable efficient interaction among people, content and data in support...

For CIO Professionals

Report:The State Of Workforce Technology Adoption: US Benchmark 2011

How US Information Workers Adopt And Use Technology

This report is a graphical analysis of Forrester's Q2 2011 US Workforce Technology And Engagement Online Survey of 4,985 US information workers. Armed with this baseline data from every US industry,...

• Downloads: 811

For CIO Professionals

Report:Integration: The Next Frontier For Enterprise Social

The "Social Layer" Ignites The Next Wave Of Social Technology Innovation

Enterprise social technology vendors have begun to actively position their offerings to meet integration requirements, and the term "social layer," which Forrester originally heard from Socialtext...

• Downloads: 850

For CIO Professionals

Tool:Millennials Are Far More Likely To Use Social Tools Including Mobile Devices

For CIO Professionals

Report:The Forrester Wave™: Activities Streams, Q2 2012

The Five Top-Of-Mind Streams And How They Stack Up

In Forrester's first 19-criteria evaluation of activities streams vendors, Forrester identified the five significant players — Neudesic Pulse, Salesforce Chatter, Socialcast by VMware...

• Downloads: 518
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For Chief Information Officer Professionals

Blog:SharePoint, Meet Yammer; Is It Time For Microsoft To Burn The Boats?

In collaboration, there are cloud vendors, on-premises vendors and hybrid vendors. Here's the thing; hybrid vendors are not really cloud vendors. What do I mean by that? Let's look at two...

For CIO Professionals

Report:Disciplined Social Innovation

Three Firms Achieve Tangible Results

Companies depend on innovation to sprint out of the current economic doldrums and to return to profitability and growth. Innovation is a discipline with established best practices, needed skill sets,...

• Downloads: 1012

For CIO Professionals

Report:Staffing For SharePoint Success

SharePoint adoption continues to grow at a rapid pace. According to Forrester's July 2011 Global SharePoint Usage Online Survey, 57% of organizations surveyed have already deployed SharePoint 2010 a...

• Downloads: 628