Forrester

For Application Development & Delivery Professionals

Report:Drive Employee Talent Development Through Business Mentoring Programs

The business world has long known and relied upon mentoring as a proven technique for developing in-house talent. Today, mentoring is experiencing a resurgence because business leaders not only...

• Downloads: 465

For Application Development & Delivery Professionals

Report:Add Virtual Classroom To Online Learning

The Interactive Virtual Classroom Replaces Selected Classroom Learning

An interactive virtual classroom is not your usual Webinar, Web conference, or online event. Instead, rather than a lecture, this online instructional approach involves learners who work from...

• Downloads: 430

For Application Development & Delivery Professionals

Report:Offboarding Software Avoids Risks, Reduces Cost, And Provides Efficiencies

Offboarding involves the processing of employee terminations, whether initiated by the employee or the company. Offboarding provides a consistent process and manageable tools to gather relevant...

• Downloads: 127

For Application Development & Delivery Professionals

Report:The Forrester Wave™: Talent Management, Q2 2011

Plateau Leads In Learning; Cornerstone OnDemand Leads In Performance

In Forrester's 108-criteria evaluation of talent management vendors that offer suites for both learning and performance, we found that Plateau Systems edged out Cornerstone OnDemand, Saba Software,...

• Downloads: 1667

For Application Development & Delivery Professionals

Report:Use HR Analytics To Optimize Talent Processes

HR Analytics Help Improve Workforce Recruiting, Performance, And Learning

Human resources (HR) analytics have taken on new importance as organizations strive to hire, develop, and retain the best employees to remain competitive in fields where efficiency and human...

• Downloads: 892

For CIO Professionals

Report:Effective Business Change Management Requires More Than A Wait-And-See Attitude

Business change management is a top corporate challenge. Changing people's beliefs and behaviors is demanding and difficult work; succeeding in the face of resistance, decreased productivity,...

• Downloads: 851

For Application Development & Delivery Professionals

Report:Recruitment Aligns With Talent Management

A Mature Market Is Evolving Toward Broader HRM Offerings

Business leaders know that recruiting top talent is a corporative imperative. After hiring, new talent must be skillfully managed through onboarding, performance goals and evaluation, learning,...

• Downloads: 851

For Application Development & Delivery Professionals

Report:Case Study: Live Virtual Learning On Steroids

3g Selling Gives A Glimpse Of The Future "Classroom"

3g Selling is a training company that transformed itself from a classroom training provider to a live virtual training organization using a format that maintains an 85% to 90% learner completion...

• Downloads: 248

For Application Development & Delivery Professionals

Report:Sustain Agile With Formal And Informal Training

Change Management: The Agile And Lean Playbook

This report outlines the change management for Forrester's solution for application development and delivery (AD&D) professionals working on Agile and Lean. This report is designed to help you...

• Downloads: 530

For Application Development & Delivery Professionals

Report:The Forrester Wave™: Learning And Talent Development, Q1 2013

The Nine Providers That Matter Most And How They Stack Up

Learning and talent development are closely aligned in the best talent vendor offerings. This area of human resource management (HRM) is fast-growing and innovative in its use of social, cloud, and...

• Downloads: 461
• Comments: 2
• Rating:

For Application Development & Delivery Professionals

Report:Transform Strategic Processes For Talent Management And Employee Engagement

Processes: The Human Resource Management Playbook

This report, the processes component of the human resource management (HRM) playbook, enables application development and delivery (AD&D) professionals, CIOs, and their HR business partners to...

• Downloads: 499

For CIO Professionals

Report:Communicate And Manage Change For The BT Strategic Planning Process

Change Management: The BT Strategic Planning Playbook

Since BT strategic planning requires a radically different approach, having a strong change management process is essential for success. This report explores both the critical aspects of change...

• Downloads: 496
• Rating:

For CIO Professionals

Report:To Stay Competitive, Nurture A Culture Of Innovation

Change Management: The Innovation Playbook

Companies that don't innovate risk becoming marginalized, and CIOs are often expected to help accelerate innovation within their firms. Key to success in this role is creating and sustaining an...

• Downloads: 575
• Rating:

For Enterprise Architecture Professionals

Report:Build Your Skills Development Road Map For Achieving BPM Excellence

Skills And Staffing: The Business Process Management Playbook

Lack of sufficient business process skills continues to dog progress and momentum for enterprisewide business process management (BPM) initiatives. Yet when it comes to growing BPM skills, most...

• Downloads: 342
• Rating:

For Application Development & Delivery Professionals

Report:Time To Get Serious About Mobile Learning

The mobile landscape is changing daily — new devices and more secure device management platforms, easier accessibility to content from multiple devices, evolving mobile Web standards (e.g.,...

• Downloads: 733

For Application Development & Delivery Professionals

Report:HRM Solutions: Traditional Models Clash With Next-Generation Processes And Technology

Human resource management (HRM) applications — consisting of six categories of solutions ranging from core transactions to strategic talent management — represent a market in transition....

• Downloads: 1495

For Application Development & Delivery Professionals

Report:Understanding Business Change Management Challenges

Persistent Questions Business Process Pros Ask

The pace of continuous improvement and transformational change in business processes continues to accelerate, often outpacing employees' ability to keep up. In general, businesspeople don't embrace...

• Downloads: 510
• Comments: 2

For Enterprise Architecture Professionals

Report:The Forrester Wave™: BPM Training And Certification Programs, Q2 2012

Stevens Institute of Technology, BPMInstitute.org, and BPTrends Associates Lead, Queensland University of Technology Close Behind

Lack of sufficient business process skills continues to dog progress and momentum for enterprisewide business process management (BPM) initiatives. And when business process professionals turn to the...

• Downloads: 269
• Comments: 6
• Rating:

For Application Development & Delivery Professionals

Report:Case Study: A Stanley Black & Decker HERO Empowers Employee Learning

An Empowered Report

Rob Sharpe, Stanley Black & Decker's director of sales training, exemplifies a HERO persona (highly empowered and resourceful operative), described in Forester's book Empowered. Through his efforts...

• Downloads: 293

For CIO Professionals

Report:Social Business And Collaboration Success Hinges On Effective Change Management

Change Management: The Social Business And Collaboration Playbook

It's often said, "You can lead a horse to water, but you can't make him drink." Nowhere in the world of enterprise IT is this adage more fitting than in social business and collaboration. For two...

• Downloads: 315
• Rating:

For Application Development & Delivery Professionals

Report:Corporate-Sponsored Degree Programs Provide Value But Don't Guarantee Employee Retention

Corporate higher education degree programs attract new employees. They provide an opportunity to continue working while earning an MBA, a master's degree, or another degree or certification that...

• Downloads: 79

For Application Development & Delivery Professionals

Report:The Renaissance Of EPSS As An Informal Learning Tool

Technology Users Can Learn On The Fly With This Electronic Content Solution

An electronic performance support system (EPSS) provides on-demand learning when technology users need help to do their jobs. Demonstrations, practice exercises, and onscreen help all give users...

• Downloads: 147

For Application Development & Delivery Professionals

Report:Drive Continuous Improvement With Strong Change Management And Employee Training

Continuous Improvement: The Human Resource Management Playbook

This report, the continuous improvement component of the human resource management (HRM) playbook, will help application development and delivery professionals (AD&D pros), CIOs, and their HR...

• Downloads: 273
• Rating:

For Application Development & Delivery Professionals

Report:Talent Management Customers Show Solid Business Results And A Preference For SaaS

Organizations thinking about purchasing a talent management solution want to know what to expect from the selection process through deployment and beyond. To aid in this, Forrester surveyed 63 users...

• Downloads: 361

For Application Development & Delivery Professionals

Report:How To Get Ready For Change

Put "People Change" Front And Center

Change management is an ongoing organizational process due to the continual change that characterizes today's business. The repercussions of not handling change well include lost revenue, lower staff...

• Downloads: 309