Forrester

For eBusiness & Channel Strategy Professionals

Report:Mobile Technologies That Drive Sales

Tools And Technology: The Mobile eBusiness Playbook

New phone features and capabilities are cropping up seemingly by the day. At the same time, this fast-paced change is dramatically affecting how eBusiness professionals interact with their teams and...

• Downloads: 1347
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For Application Development & Delivery Professionals

Report:Build An Agile BI Organization

Organization: The Business Intelligence Playbook

Earlier-generation business intelligence (BI) support centers — organized along the same lines as support centers for all other enterprise software — fall short when it comes to taking...

• Downloads: 1320

For eBusiness & Channel Strategy Professionals

Report:Optimize Your Mobile Banking Strategy

Continuous Improvement: The Mobile Banking Strategy Playbook

Congratulations! Your mobile banking web, iPhone, iPad, and Android apps are live, and adoption has surpassed your wildest expectations. But what now? Digital banking teams need to test and optimize...

• Downloads: 664
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For Application Development & Delivery Professionals

Report:The Forrester Wave™: Enterprise Public Cloud Platforms, Q2 2013

One Size Does Not Fit All Developer Needs

Public cloud platforms are the keys that unlock the flexibility, productivity, and economic advantages of cloud computing. Application development and delivery (AD&D) pros use a wide variety of...

For Application Development & Delivery Professionals

Report:SAP Modernization

Modernizing The SAP Platform To Prepare For Innovation

Almost half of Forrester clients deploy applications from SAP, investing millions to maintain them as a system of record; many of these companies are global corporations with more than $1 billion in...

• Downloads: 169

For Application Development & Delivery Professionals

Report:The Forrester Wave™: API Management Platforms, Q1 2013

Layer 7 And WSO2 Lead This Emerging Field

In Forrester's 15-criteria evaluation of application programming interface (API) management platform vendors, Layer 7 and WSO2 — and their solutions — rose to the top, followed by Intel,...

• Downloads: 581
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For eBusiness & Channel Strategy Professionals

Report:Case Study: SunTrust Reboots Its Digital Platform

Responsive Web Design And Agile Development Prove A Winning Formula

With mobile and tablet usage now mainstream, Forrester believes that eBusiness teams must find time-to-market and cost efficiencies in their digital development processes. In previous research we...

• Downloads: 198

For Application Development & Delivery Professionals

Report:Market Overview: Digital Experience Service Providers

Turn The Odd Couple Into The Power Couple

Selecting a digital experience service provider is a complex and stressful task. In many cases, marketing teams select the service providers and oversee product selection, leaving IT to support and...

• Downloads: 348
• Comments: 2
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For Enterprise Architecture Professionals

Report:Technology Landscape: Metadata Management, Q2 2013

The Foundation For Data Governance, Tooling, And More

Metadata management is the foundation for data governance, management, and use. But despite this, firms have a spotty record of collecting, harmonizing, and managing the metadata inherent in their...

For Application Development & Delivery Professionals

Report:Decide When To Buy, Build, Or Outsource BI

Tools And Technology: The Business Intelligence Playbook

Building custom business intelligence (BI) solutions is time-consuming and inflexible; therefore, application development and delivery (AD&D) pros heading BI projects should move away from a...

• Downloads: 661

For Sourcing & Vendor Management Professionals

Report:Five Reasons Why The Domestic Outsourcing Trend Continues To Accelerate

The movement to domestic outsourcing models continues to accelerate for a number of reasons. First, clients, who today depend on software to differentiate and grow their businesses, require...

• Downloads: 487
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For Marketing Leadership Professionals

Report:Mobile Apps For Marketing

When And How Interactive Marketers Should Build Apps For Marketing Purposes

Mobile apps hold exciting potential for interactive marketers to reach their audiences through mobile devices in ways the mobile Web can't. But today, mobile apps receive a mixed response from...

• Downloads: 506
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For Enterprise Architecture Professionals

Report:Create Agile Processes For Introducing Emerging Technology

Processes: The Emerging Technology Playbook

With its careful approach to planning technology investments and general aversion to risk, IT is not meeting business demands for emerging technology as a driver for innovation and growth. Enterprise...

• Downloads: 396
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For Application Development & Delivery Professionals

Report:The Transformation Imperative In Financial Services Defies Any Crisis

The Q3 2012 Global Financial Services Architecture Online Survey Continues To Show A Focus On Transformation

Today's financial services firms often find that their application landscape is no longer able to cope with their most urgent business drivers. Forrester's Q3 2012 Global Financial Services...

• Downloads: 317

For Application Development & Delivery Professionals

Report:Digital Experience Delivery Maturity Assessment

Assessment: The Digital Experience Delivery Playbook

This report outlines for IT professionals more than 100 essential practices for organizations looking to deliver their digital experience transformation strategies. It asks questions such as: Do you...

• Downloads: 194

For Application Development & Delivery Professionals

Report:Drive Business Transformation With Digital Customer Experiences

Executive Overview: The Digital Experience Delivery Playbook

Digital customer experience has become a key business differentiator, and application development and delivery (AD&D) leaders of front-office, web, mobile, and digital development must step up to...

• Downloads: 1258
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For Enterprise Architecture Professionals

Report:Five Trends Are Changing Records Management Technologies And Practices

What Enterprise Architects Need To Know About The Shift From Records Management To Information Governance

Despite two decades of electronic records management (RM) evolution, fewer than 10% of enterprises admit to high levels of confidence in their approach to the governance of digital information. The...

• Downloads: 252

For Enterprise Architecture Professionals

Report:Let The Adjacent Possible Guide Your Information Strategy

Strategic Plan: The Information Strategy And Architecture Playbook

A new era of information agility is upon us that promises an explosion of opportunities similar to that of the dot-com boom period. But these opportunities are completely dependent upon an...

• Downloads: 500
• Comments: 1
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For CIO Professionals

Report:Six Business Technology Trends That Will Propel Your Firm In 2013

From Technology Foundations To Business Outcomes

Forrester sees six important trends unfolding in business technology (BT), where information technology will most directly and visibly affect business outcomes. Not having an initiative or effort...

• Downloads: 923
• Comments: 3
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For Application Development & Delivery Professionals

Report:Choose The Right Mobile Development Solutions For Your Organization

Tools And Technology: The Mobile App Development Playbook

Traversing the mobile app development technology landscape is challenging — particularly due to the different native, hybrid, and web-based development approaches; the range of infrastructure...

• Downloads: 362
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For Application Development & Delivery Professionals

Report:Define The Road Map For Transforming Your App Landscape

Road Map: The Business Applications Playbook

Firms are often torn between forces driving application change or transformation and the overarching desire for cost management. At the same time, they often struggle to deliver projects on time and...

• Downloads: 329
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For Security & Risk Professionals

Report:TechRadar™ For Security Pros: Zero Trust Identity Standards, Q3 2012

Road Map: The Identity And Access Management Playbook

This report outlines Forrester's solution to help security and risk (S&R) leaders develop their road map of IAM processes using Forrester's TechRadar™ methodology. The extended enterprise...

• Downloads: 480
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For CIO Professionals

Report:The Hybrid² Integration Challenge

CIOs Are Juggling Heterogeneous Integration Silos And Cloud Apps

As current application environments get more complex and heterogeneous, the respective data and application logic is spread across a multitude of different environments — both on premises and...

• Downloads: 274
• Comments: 2
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For Enterprise Architecture Professionals

Report:Accelerate Business Change With The Right BPM Tools And Technologies

Tools And Technology: The Business Process Management Playbook

Today, business process management (BPM) excellence programs can choose from a variety of technology options to deliver process improvement across the enterprise. Forrester currently segments the BPM...

• Downloads: 451
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For Application Development & Delivery Professionals

Report:The Future Of Mobile Application Development

Vision: The Mobile App Development Playbook

With more than 1 billion smartphones worldwide, and tablets numbering in the hundreds of millions, the scope of the mobile revolution rivals that of the move from monolithic systems to client/server...

• Downloads: 1509
• Comments: 1
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