Why Read This
Report
Infor CRM Epiphany (formerly SSA Global) provides strong sales force automation (SFA) capabilities as part of a customer relationship management (CRM) suite that is best suited to the upper-midmarket and large-enterprise segments. Now that the solution is part of the Infor family, firms can take advantage of prebuilt integration with Infor ERP LN, which provides strong support for sales processes like quote-to-order that cross into the back office. Infor CRM Epiphany's sales automation is best-suited for firms seeking SFA integrated with marketing automation, which is the product's core strength.
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