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Infrastructure & Operations Professionals

You identify and justify the technologies and process changes that will help transform your company's infrastructure, creating a more productive, resilient, and effective technology management organization.

Who this role is for:

VP of Infrastructure & Operations
Director of Infrastructure
VP, IT Operations
Director of Technical Services

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Vice President and Practice Leader Laura Koetzle (00:54)

Insights For Your Key Business Initiatives

Forrester guides your decisions with integrated reports, tools, and Playbook research frameworks.

Improve efficiencies and reduce costs by consolidating technologies and portfolios:

Support a dynamic, global, mobile workforce:

Respond to business needs with agility:

Prepare Your Infrastructure And Operations For 2020 With Tools And Technologies


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Infrastructure & Operations Blog

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Latest Research For This Role

Report: The Forrester Wave™: Wireless Local Area Network Solutions, Q3 2014

The 10 WLAN Solutions That Matter Most And How They Stack Up

August 29, 2014 | Andre Kindness

In Forrester's 58-criteria evaluation of vendors that offered wireless networking solutions, Forrester identified 10 significant solutions in this category Aerohive Solution, Aruba Mobility-Defined...

Report: Brief: California's Employee Reimbursement Ruling Won't Stem BYOD

August 27, 2014 | David K. Johnson

On August 12, 2014, a California appellate court ruled that a company whose employees were required to use personally owned mobile phones to make voice calls for company business must reimburse them...

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Analysts Serving This Role

  • Doug Washburn

    Doug Washburn

    Management & Organization, Enterprise Mobile Devices...

  • Sophia Vargas

    Sophia Vargas

    Return On Investment (ROI), Management & Organization...

  • Glenn O'Donnell

    Glenn O'Donnell

    Application Performance Monitoring, Software Distribution...

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Upcoming Events For This Role

Forum: Forrester's Forum For Application Development & Delivery Professionals

October 16, 2014 - October 17, 2014

Webinar: Evolving Service Catalogs Start To Support The Broker Approach

September 3, 2014

Forum: Forrester's Forum For Technology Management Professionals

April 27, 2015 - April 28, 2015

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