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Infrastructure & Operations Professionals

You identify and justify the technologies and process changes that will help transform your company's infrastructure, creating a more productive, resilient, and effective IT organization.

Who this role is for:

VP of Infrastructure & Operations
Director of Infrastructure
VP, IT Operations
Director of Technical Services

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Vice President and Practice Leader Laura Koetzle (00:54)

Insights For Your Key Business Initiatives

Forrester guides your decisions with integrated reports, tools, and Playbook research frameworks.

Improve efficiencies and reduce costs by consolidating technologies and portfolios:

Support a dynamic, global, mobile workforce:

Respond to business needs with agility:

Prepare Your Infrastructure And Operations For 2020 With Tools And Technologies


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Infrastructure & Operations Blog

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Latest Research For This Role

Report: Find The Sweet Spot For Your Bring-Your-Own-Device Program

Continuous Improvement: The Workforce Enablement Playbook

April 9, 2014 | Michele Pelino

Infrastructure and operations (I&O) leaders have the opportunity to offload costs and responsibility while increasing productivity by launching formal bring-your-own-device (BYOD) programs that meet...

Report: Quick Take: Google Makes Glass Visible To The Enterprise

Google's Embrace Of The Enterprise Market Will Unleash The Creative Forces Of Enterprise Applications

April 9, 2014 | J. P. Gownder

Google has long showed off Google Glass for consumer use, but, on April 7, 2014, it explicitly shared the value that Google Glass holds for enterprise usage as well and launched the Glass at Work...

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Analysts Serving This Role

  • Bryan Wang

    Bryan Wang

    Telecommunication Services, Enterprise Mobility...

  • John Rakowski

    John Rakowski

    Business Service Management, IT Process Automation...

  • Alicia DiPietro

    Alicia DiPietro

    IT Infrastructure & Operations, Technology...

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Upcoming Events For This Role

Forum: Forrester's Forum For Technology Management Leaders

May 5, 2014 - May 6, 2014

Webinar: The Next-Generation Middleware: Hybrid² Integration Products

April 22, 2014

Webinar: Build Digital Workspace Delivery Systems To Give Employees The Right Tools For Their Jobs

April 22, 2014

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