Innovation

Defined broadly, innovation is any transformation of a process, offering, or business model that has business impact.

1 result in Reports

  • Innovation
  • Client Choice
  • Healthcare & Life Sciences
  • For Customer Experience Professionals

    Report:Innovation In Health Insurance Customer Experience

    How Leading Health Insurers Drive Change Inside And Outside Of Their Walls

    The health insurance industry faces discontent from both its consumer and provider customers. With new regulations and an elevated national discourse on health reform, the time for change is now. But...

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