About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.
The Burgeoning Set Of Connected Offerings Will Require New Skills
The era of the standalone product is over. More and more offerings are becoming intelligent, connected, and thus able to provide more engaging experiences for customers in business or consumer...

Changes In Product Development Provide An Opportunity For Sourcing Professionals To Move To The Heart Of The Business
Product development teams are faced with a myriad of pressures caused by the pervasiveness of technology, increased competition, and new requirements from customers. But at the same time, they are...

Vision: The Open Innovation Playbook
A company's commitment to innovation, and how it approaches it, can dramatically alter the opportunities that exist for successful product innovation. It's time to put your closed-innovation...
Exploratory research uncovers customer needs that have yet to be met, exposes opportunities for differentiation, provides a holistic view of a problem space, and helps firms keep pace with the...
Use Serious Games To Generate New Insights About Your Customer
One of the most popular uses for serious games is requirements collection. Serious games change the rules for conversations about requirements, engaging stakeholders in a new (and, yes, fun) way. By...
Innovation Must Be Deliberate, Distributed, And Demonstrable
Marketing innovation is a business priority. But not all marketing leaders are meeting the challenge despite executive interest. CMOs who are better at driving their organizations are doing so by...
The Next Generation Of Service Offerings Spurs Market Growth
A series of major business, technological, and supplier changes is driving a fundamental transformation in the market for product development services. As our research unveils, wholesale buyers will...
Baseline Spending Allocation Figures For Comparison
During this time of year, Forrester receives a large number of requests for information about IT budget allocations. As CIOs and their planning teams engage in creating next year's IT budget, it is...
Amid the ups and downs of the global economy, the interest in innovation among senior business leadership has only increased. Most CEOs recognize that in a business environment characterized by...
Pharmaceutical firms are changing their business operating models in response to market globalization, consolidation, and regulatory pressures. These changes require a stronger partnership between...

Three Major Services Firms See Opportunity In Offshore Product Development
The previously uneventful offshore product development market is poised for significant change. Anticipating a huge growth in this untapped market, top IT services firms Accenture, Cognizant, and...
As tech vendor strategists prepare their organizations for 2010, they envision more flexible and dynamic business models, which are capable of reacting quickly to the volatility in customer demand...
More Application Options Emerge To Help Manage R&D Pipelines
Research and development (R&D) pipelines are the innovation and financial lifeblood of many organizations, yet product development executives report ongoing challenges prioritizing their investments...
Sourcing Professionals Need To Prepare For Global Design Services
Product development is poised to undergo huge changes in the next two years. From headquarters-centric R&D centers, firms will instead globally distribute their R&D structure to more effectively...
But It Will Take Mining To Get At The Opportunities That Exist
As economies around the world slid into recession, governments in the US and many other countries rushed out economic stimulus programs. Many programs have funds explicitly set aside for technology...
The Impact Of Consolidation, Cost Pressures, And Networked Business Models On Pharma IT Means EA Practices Must Change
The pharmaceutical industry faces enormous challenges — from changes in how pharmaceutical companies develop and source products, to pricing pressures, to increasingly stringent regulatory...
And No, We're Not Talking Just About Green IT
The global drive to research and deploy new energy technologies creates major opportunities for technology companies. Information technology — from collaboration tools to custom-built research...
Cisco Uses India To Evolve From An MNC Into A Globally Adaptive Organization
Cisco is systematically globalizing its US-centric corporate culture. To capture the exploding market opportunities in the eastern hemisphere, CEO John Chambers opened the Globalisation Centre East...
Great ideas to improve the bottom line can come from anywhere within a business. Increasingly, companies include upper management, line-of-business people, and external sources like customers,...
CEOs: Execute A Five-Point Innovation Program To Win In 2009 And Beyond
As they elaborate their 2009 strategic plans, tech CEOs might be tempted to prioritize "restructuring efforts," such as across-the-board cost-cutting, in order to survive the deepening global...
The news headlines are awash with gloom-and-doom news about the mortgage crisis, the financial sector's meltdown, and rising unemployment. Western economies are undoubtedly plunging into a recession....
Serious gaming provides an alternate way to collect and analyze product requirements. An increasing number of companies are using serious games to inform product decisions. At the same time, a small...
The Indian IT industry is losing its international competitiveness; it dropped from 46th to 48th in The Economist's global IT industry competitiveness index 2008. India's worrying demotion is due to...
Microsoft Taps Grassroots Innovation Ecosystems To Serve Indian Communities
Microsoft's 17-month-old Unlimited Potential (UP) program brings together the company's business strategy and corporate citizenship goals in a coordinated effort. UP's goal? To help address the...