CLIP THIS INQUIRY

Select a group:

Group Name
Create New GroupClip

CLIP THIS FLOW

Select a group:

Group Name
Create New GroupClip

For Application Development & Delivery Professionals

Interest, As Well As Dissatisfaction, In Web Content Management Remains High

Findings From Forrester's Q3 2007 Web Content Management Adoption Survey

October 03, 2007

By Stephen Powers with Kyle McNabb, Diana Levitt, Norman Nicolson

  • 279 downloads
  • 0 comments
  • Rating:

Why Read This Report

Forrester recently surveyed 129 information and knowledge management (I&KM) professionals with Web content management decision-making or influencer roles to discover their future priorities and plans for Web content management (WCM) deployments. I&KM pros indicated that using WCM to improve customer experiences on externally facing Web sites has become a high priority and that they plan to hire Web/interactive agencies to help with these initiatives. I&KM pros seem conflicted about Web 2.0, with many wanting to source Web 2.0 features from their current WCM vendors, but a significant percentage have no immediate Web 2.0 plans. I&KM pros also revealed that they have rampant dissatisfaction with their current WCM implementations but blame their own poor implementations more than they do their chosen WCM technology.
Tags: Enterprise Content Management, Information Management, Web Content Management
US $ 499
Become A Client

Get objective, pragmatic guidance that helps you make tough decisions and succeed in a complex world. Contact us to learn more.

Already A Client?
Log in to read this document.

TABLE OF CONTENTS

  • Investment In WCM Continues Despite Widespread Dissatisfaction

  • RECOMMENDATIONS

    Look To WCM To Achieve Goals But Be Honest About Causes Of Dissatisfaction
  • Supplemental Material
  • Related Research Documents
 
Loading...

Browse

About Forrester

Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Roles We Serve

Forrester supports leaders in 13 roles across three distinct client segments: Business Technology, Marketing & Strategy, and Technology Industry.

Analysts & Coverage Areas

Aligned to your professional role, Forrester's analysts are experts in the specific technologies, issues, and trends currently impacting your business.

Research
Latest Reports
Playbooks
Charts & Figures
Forrester Waves
Planned Research
Data
Consumer Data
Business Data
Events
Forums
Webinars
Workshops
Tools & Templates
Vendor Selection Aids
Best Practice & Self-Assessments
Models & Calculators
Document Templates

Forrester Leadership Boards

Fresh thinking and collaborative problem-solving through an unmatched combination of peer networking, forward-looking analysis, and professional guidance.

Consulting

Our expert analysts provide custom research-based frameworks to guide you through each phase of your critical business initiatives from identifying opportunity to optimizing results.

Community

Connect with peers and analysts, share your views, and ask questions on key business issues.

Blog

Forrester analysts weigh in on the latest business and technology news.

  • BROWSE
  • Register
  • Call +1 617.613.5730
  • Cart