About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

James serves Infrastructure & Operations and CIO Professionals, providing insights and best-practice use of cloud computing (IaaS, public and private clouds, cloud storage services and related cloud technologies and services). As the content lead for Forrester's Cloud Computing Playbook, he further advises IT leadership on cloud economics, cloud outsourcing (strategic rightsourcing), IT cloud readiness and business and developer engagement on cloud.
James is the author of best-practice analysis on maturing your virtualization and cloud practices, building a cloud computing consumption strategy, and optimizing web infrastructures for blazing-fast performance.
James has more than 25 years' experience in the industry, having served as a reseller, vendor strategist, chief marketing officer, journalist, and analyst for companies including Autodesk, Azul Systems, Gartner, Rockwell International, and Sun Microsystems.
He is a frequent speaker at industry, corporate, educational, and Wall Street events and has guest lectured at leading business schools. James has been named a top cloud computing analyst each of the last four years by leading industry associations including Web Hosting Industry Review (2009) Apollo Research (2010-11) and fWired (2012). He is also the 2011 recipient of the Forrester Bill Bluestein Award, given to the analyst whose body of work continually inspires our clients and guides their decisions to be great.
Working out of Silicon Valley, James holds a master's degree from the Annenberg School of Communications at the University of Southern California and a bachelor's degree from the University of North Texas.
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Over the past year, what changes have you seen in the channel relating to delivery of cloud services using a business partner as a resource (cloud builder, cloud provider, cloud consulting, cloud...
How should we approach consolidating our data centers?
We are looking for vendor software that could provide self-service portals to provision an environment and software that will allow us to create a logical data center with a shared infrastructure. We...
What are trends around building on top of Amazon (Web Services, cloud, EC2, etc.)? People in our organization were just "fooling around" with Amazon, but now it seems they are locked in and will go...
What are trends around building on top of Amazon (Web Services, cloud, EC2, etc.)? People in our organization were just "fooling around" with Amazon, but now it seems they are locked in and will go...
We're in the process of building out a transformational infrastructure road map for our IT and business executives. What are some best practices for such an infrastructure road map?
We're in the process of building out a transformational infrastructure road map for our IT and business executives. What are some best practices for such an infrastructure road map?