About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

James serves Infrastructure & Operations and CIO Professionals, providing insights and best-practice use of cloud computing (IaaS, public and private clouds, cloud storage services and related cloud technologies and services). As the content lead for Forrester's Cloud Computing Playbook, he further advises IT leadership on cloud economics, cloud outsourcing (strategic rightsourcing), IT cloud readiness and business and developer engagement on cloud.
James is the author of best-practice analysis on maturing your virtualization and cloud practices, building a cloud computing consumption strategy, and optimizing web infrastructures for blazing-fast performance.
James has more than 25 years' experience in the industry, having served as a reseller, vendor strategist, chief marketing officer, journalist, and analyst for companies including Autodesk, Azul Systems, Gartner, Rockwell International, and Sun Microsystems.
He is a frequent speaker at industry, corporate, educational, and Wall Street events and has guest lectured at leading business schools. James has been named a top cloud computing analyst each of the last four years by leading industry associations including Web Hosting Industry Review (2009) Apollo Research (2010-11) and fWired (2012). He is also the 2011 recipient of the Forrester Bill Bluestein Award, given to the analyst whose body of work continually inspires our clients and guides their decisions to be great.
Working out of Silicon Valley, James holds a master's degree from the Annenberg School of Communications at the University of Southern California and a bachelor's degree from the University of North Texas.
As Much Diversity Of Maturity Across Categories As Confusion Among Them
The No. 1 challenge in cloud computing today is determining what it really is. What categories of services exist within the definition and business model, and how ready are these options for...
A Multidisciplinary Approach Is Key
Customers have great expectations when they visit your Web site. They increasingly want a rich, interactive experience, and their tolerance for latency is approaching zero. If you cannot achieve...
Maturity, Acquisitions, And Enterprise Experience Drive Cloud Use Forward
With interest in and priority for investment in cloud rising, concern and challenges remain regarding what is (and isn't) a cloud computing service and which options are safe, mature choices. To help...

Economic And Self-Service Gains Are Within Reach
While the excitement about cloud computing centers on Amazon Elastic Compute Cloud (EC2) and other public infrastructure-as-a-service products, many enterprise infrastructure and operations...
In 2008, Forrester examined whether cloud computing was ready for the enterprise. In 2012, the answer is a definitive yes, but many enterprises aren't ready for the cloud. This report outlines the...

Build/Buy Capabilities: The Cloud Computing Playbook
CIOs frequently ask us which applications they should consider moving to the cloud or replace with cloud services. Forrester provides you with a methodology to answer this question and help you...

Improve Time-To-Market And Lighten Lab Management Burdens
It's one thing to say infrastructure and operations (I&O) professionals need to invest in infrastructure-as-a-service (IaaS) cloud computing; it's quite another to justify the financial and resource...
Future Look: The Cloud Computing Playbook
The cloud landscape is shifting to cover a broader range of enterprise needs. Why? Cloud is curing the lack of responsiveness and economic flexibility that ails on-premises IT. Look for the popular...

Cloud adoption, particularly of infrastructure-as-a-service (IaaS), is still in the early-adopter phase, and as a result there are no set industry standards. For IT infrastructure and operations...

Acquiring SpringSource, VMware Targets Java And Clouds
VMware's ambition is to expand up the stack from its franchise in systems virtualization software into application platforms. The company's decision to buy Java frameworks specialist SpringSource is...
Use The Cloud To Transform Them Instead
It has become conventional wisdom that leveraging cloud services will save you money. But that isn't universally true. To achieve these benefits, especially from cloud platforms...

No Forced Migrations, But Only Some Sun Products Seem Strategic To Oracle
As the European Commission's (EC's) objections to the acquisition of Sun Microsystems continue to delay the deal, Oracle issued clarification on its intentions for Sun's technology, most notably its...
Vendor "Wake Up Call" On Performance Is Real; Here's What To Do
The era of multicore computing is here, and application development teams must embrace new programming approaches to reap the full performance and economic benefits of the new hardware. The new...
This workbook discusses the importance of realistic performance Web testing, what it is, and recommendations.
Tuning Pages, Code, And Infrastructure For Performance Is The Key
In the highly competitive online travel business, the leading Web sites are under constant pressure to improve customer loyalty by delivering a richer, more interactive experience with lightning fast...
Amylin Shaves 15% Off Its IT Budget By Incorporating Cloud Services
To keep pace with a changing business model and rapidly changing technology demands, Amylin Pharmaceuticals had to dramatically change the way it delivered IT infrastructure services. This required...
News Agency Puts Content Integration API On Windows Azure To Increase Customer Reach
The Associated Press (AP), the world's oldest and largest news cooperative, provides up-to-the-minute reporting that is seen or heard by nearly half the world's population. However, changes in how we...
This portfolio analysis tool is based on Forrester's strategic rightsourcing methodology and client best practices and can be specifically adapted to your organization's objective of identifying...
This PowerPoint deck presents the data gathered from Forrester’s Q3 2012 Global Cloud Developer Online Survey. The survey fielded 106 responses; 56% from North America; 25% from Western...
