About Forrester
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James serves Infrastructure & Operations and CIO Professionals, providing insights and best-practice use of cloud computing (IaaS, public and private clouds, cloud storage services and related cloud technologies and services). As the content lead for Forrester's Cloud Computing Playbook, he further advises IT leadership on cloud economics, cloud outsourcing (strategic rightsourcing), IT cloud readiness and business and developer engagement on cloud.
James is the author of best-practice analysis on maturing your virtualization and cloud practices, building a cloud computing consumption strategy, and optimizing web infrastructures for blazing-fast performance.
James has more than 25 years' experience in the industry, having served as a reseller, vendor strategist, chief marketing officer, journalist, and analyst for companies including Autodesk, Azul Systems, Gartner, Rockwell International, and Sun Microsystems.
He is a frequent speaker at industry, corporate, educational, and Wall Street events and has guest lectured at leading business schools. James has been named a top cloud computing analyst each of the last four years by leading industry associations including Web Hosting Industry Review (2009) Apollo Research (2010-11) and fWired (2012). He is also the 2011 recipient of the Forrester Bill Bluestein Award, given to the analyst whose body of work continually inspires our clients and guides their decisions to be great.
Working out of Silicon Valley, James holds a master's degree from the Annenberg School of Communications at the University of Southern California and a bachelor's degree from the University of North Texas.
As Much Diversity Of Maturity Across Categories As Confusion Among Them
The No. 1 challenge in cloud computing today is determining what it really is. What categories of services exist within the definition and business model, and how ready are these options for...
Five Solution Types To Choose From For Advancing Virtualization Maturity
Over the past year, client inquiry questions have evolved from "What is cloud?" to "What vendors should I consider?" This market overview examines the landscape of vendors providing solutions...

Understanding The Difference Between Public, Hosted, And Internal Clouds
Cloud computing platforms are more than just shared, multitenant infrastructures on the public Internet. There are actually three infrastructure-as-a-service cloud deployment options available to...
But Finding A Good Place To Start Is A Challenge For Most Shops
At Forrester's IT Forum in Las Vegas in May 2009, we hosted an analyst panel about saving, making, and risking cash with cloud computing. The session sparked a lot of interest — and a lot of...
Maturity, Acquisitions, And Enterprise Experience Drive Cloud Use Forward
With interest in and priority for investment in cloud rising, concern and challenges remain regarding what is (and isn't) a cloud computing service and which options are safe, mature choices. To help...

Operationalizing BTaaS And Determining What Infrastructure Services Not To Do Yourself
Leading IT shops are leveraging today's recessionary climate to transform their organizations and the portfolio of services they manage and maintain. A new business-technology-as-a-service model, put...
New Unified Solutions Strive To Accelerate Virtualization Maturity
IT pros have most of the basic ingredients to cook up their own cloud-like infrastructure — but there's no recipe, and many ingredients just don't combine well. Complicating the story are the...
In 2008, Forrester examined whether cloud computing was ready for the enterprise. In 2012, the answer is a definitive yes, but many enterprises aren't ready for the cloud. This report outlines the...

How To Sift Through The Cloud Washing And Uncover True Value
While cloud computing is still in the early adopter phase, you're under executive pressure to develop a cloud strategy. And it's up to you to sort through the cloud washing and not only understand...

Build/Buy Capabilities: The Cloud Computing Playbook
CIOs frequently ask us which applications they should consider moving to the cloud or replace with cloud services. Forrester provides you with a methodology to answer this question and help you...

Future Look: The Cloud Computing Playbook
The cloud landscape is shifting to cover a broader range of enterprise needs. Why? Cloud is curing the lack of responsiveness and economic flexibility that ails on-premises IT. Look for the popular...

Smart Business Solutions For Cloud Deliver True Enterprise Value
After two years of concerted effort to engage enterprises in a dialogue about cloud computing, IBM has delivered substantive solutions based on these discussions. Its offerings are a...
Cloud Platforms: Foundational Systems Could Strengthen Your Preferred Service Providers
A growing number of public infrastructure-as-a-service (IaaS) clouds are coming to market that share the same underlying capabilities, technologies, and interfaces. Rather than build their clouds...

No Forced Migrations, But Only Some Sun Products Seem Strategic To Oracle
As the European Commission's (EC's) objections to the acquisition of Sun Microsystems continue to delay the deal, Oracle issued clarification on its intentions for Sun's technology, most notably its...
Amylin Shaves 15% Off Its IT Budget By Incorporating Cloud Services
To keep pace with a changing business model and rapidly changing technology demands, Amylin Pharmaceuticals had to dramatically change the way it delivered IT infrastructure services. This required...
This portfolio analysis tool is based on Forrester's strategic rightsourcing methodology and client best practices and can be specifically adapted to your organization's objective of identifying...
This PowerPoint deck presents the data gathered from Forrester’s Q3 2012 Global Cloud Developer Online Survey. The survey fielded 106 responses; 56% from North America; 25% from Western...
