Forrester

For Infrastructure & Operations Professionals

Report:IT Infrastructure And Operations: The Next Five Years

The Cloud On IT's Horizon

Interest in cloud technology and cloud economics abounds. While the technology delivers immediate reductions in capital costs, Forrester believes that cloud computing's greatest benefits will come...

• Downloads: 3243

For Infrastructure & Operations Professionals

Report:Market Overview: The IT Management Software Market In 2009

The Current Economy Is A Catalyst For Change

In 2009, IT faces the problem of cutting costs without affecting the productivity of business users. Ideally, enterprises will look at solutions that increase IT ops' productivity, reduce the time...

• Downloads: 1747

For Infrastructure & Operations Professionals

Report:Market Overview: The IT Management Software Market In 2008

In 2008, the IT management software market will again experience significant growth. The key trend in IT management software spending will be the widespread adoption of IT process automation...

• Downloads: 1675

For Infrastructure & Operations Professionals

Report:Competitive Analysis: Application Performance Management And Business Transaction Monitoring

A SWOT Analysis Of APM And BTM Software Vendors

IT and business services have grown exponentially in size, diversity, and complexity over the past few years. The complexity of many transactional business services has reached a point where the...

• Downloads: 1886

For Infrastructure & Operations Professionals

Report:Tech Horizons: The IT Management Software Market In 2013

It's Not Business As Usual Anymore; A Paradigm Shift Is Coming

Predicting the future is a perpetual human quest. Fortunately, market forecasts do not require the sacrifice of chickens or the messy reading of coffee grounds: They are based on simple and logical...

• Downloads: 1695

For Infrastructure & Operations Professionals

Report:Future Trends In The Enterprise Software Market

Is Hardware The Future Of Software?

Hardware, software, and people are the three basic ingredients of enterprise business technology. They provide the enterprise with an economic advantage through automated and improved business...

• Downloads: 1397

For Infrastructure & Operations Professionals

Report:Market Overview: The Application Performance Management Market

The Rise Of End-To-End Application Performance Management

Applications are the visible component of IT for internal and external users, and there is a direct relationship between application quality and user productivity and client satisfaction. In many...

• Downloads: 1241

For Infrastructure & Operations Professionals

Report:Develop Your Road Map For Service Management And Automation Processes

Road Map: The Service Management And Automation Playbook

This report outlines Forrester's solution to help IT infrastructure and operations (I&O) leaders develop their road map of service management and automation processes (SMA) using Forrester's...

• Downloads: 1408
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For Infrastructure & Operations Professionals

Report:The Forrester Wave™: Appliance-Based End User Experience Monitoring, Q2 2007

Tealeaf Technology, Coradiant, HP, And NetQoS Lead In Specific Markets, But It's A Hot Contest

Forrester evaluated leading appliance-based end user experience monitoring vendors across 35 criteria and found that although all the vendors use a very similar technology, they now target their...

• Downloads: 950

For Infrastructure & Operations Professionals

Report:The Megavendors In IT Management Software

SWOT Analysis For BMC Software, CA, HP Software, And IBM Tivoli, Q2 2008

Forrester's IT spending outlook for 2008 forecasts that software investments will fare better than average, with 19% growth in 2008 compared with12% growth in 2007. The four IT management software...

• Downloads: 937

For Infrastructure & Operations Professionals

Report:Market Overview 2008: Automated Testing Software

Conventional wisdom says that the goal of testing is to find bugs in software, and that this should be achieved by running known usage cases that yield expected results. This opens the door to...

• Downloads: 1005

For Infrastructure & Operations Professionals

Report:Market Overview: Application Performance Management, Q4 2011

A Pragmatic Approach To Service Quality

In today's challenging economic times, business productivity takes precedence over many other considerations. To achieve a quality of service that's in line with this goal, IT infrastructure and...

• Downloads: 1172
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For Infrastructure & Operations Professionals

Report:The IT Management Software Challengers

SWOT Analysis: ASG, Microsoft, NetIQ, And Oracle, Q3 2008

Four major companies dominate the IT management software market. Their rich portfolio allows them to successfully compete in tactical sales with point solutions as well as in strategic sales against...

• Downloads: 782

For Infrastructure & Operations Professionals

Report:Market Overview: IT Process Automation, Q3 2011

Embrace IT Process Automation Technology As Your Foundation To Industrial IT

The tasks of the IT infrastructure and operations (I&O) professional have become increasingly complex and susceptible to human error. This is a direct consequence of the sheer volume and diversity of...

• Downloads: 968

For Infrastructure & Operations Professionals

Report:It's Time For IT Management Software 2.0

Lean Thinking Brings Forward New Management Tools

IT is still struggling with growing pains, meaning that the current economic conditions present a catalyst for change and an opportunity to mature. These conditions present a catalyst because they...

• Downloads: 970

For Infrastructure & Operations Professionals

Report:Vendors Beware: Virtualization, PaaS, And SaaS Are Changing The Capacity Management Tools Market

Continuous improvement in the server technology performance-price ratio has caused many organizations to simply dismiss the need for accurate workload and resource planning efforts. In the current...

• Downloads: 890

For Infrastructure & Operations Professionals

Report:Market Projections For 2010: IT Management Software

Say Hello To IT Management Software 2.0

The past decade has seen a considerable improvement in IT management software, especially where operational effectiveness is concerned. However, the economic downturn as well as new technologies such...

• Downloads: 951

For Infrastructure & Operations Professionals

Report:The IT Management Software Megavendors

SWOT Analysis For BMC Software, CA, HP Software, And IBM Tivoli, Q3 2009

The current recession and credit crunch deeply affected IT spending in the last quarter of 2008 and into 2009. Despite this bleak overall picture, Forrester forecasts 4% growth in nonapplication...

• Downloads: 838

For Infrastructure & Operations Professionals

Report:Deliver Technology Services Faster, Cheaper, And Better

Executive Overview: The Service Management And Automation Playbook

Your business cares about outcomes, not technologies. Thus, it isn't enough to empower your developers and workers with the latest cloud, mobile, and analytics technologies. You must also invest in...

• Downloads: 694
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For Infrastructure & Operations Professionals

Report:Capacity Management In A Virtual World

Transforming The Traditional Process To Serve Virtualization Imperatives

Traditional capacity planning is seen as an exercise in forecasting the alignment of hardware resources to enterprise activity growth. Cheap systems meant that this was eventually considered to have...

• Downloads: 781

For Infrastructure & Operations Professionals

Report:Prepare For 2020: Transform Your IT Infrastructure And Operations Practice

Vision: The I&O Practice Playbook

By 2020, the proliferation of as-a-service technology, tech-savvy workers, and increased business complexity will widen the gap between business demand and traditional IT supply. In this new era,...

• Downloads: 833
• Comments: 1
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For Infrastructure & Operations Professionals

Report:End User Experience Monitoring Software Market Update, Q1 2008

Understanding The End User Experience Helps Provide Better IT Services

The end user experience monitoring market has traditionally served two masters: the Web business marketing side, mainly concerned with client satisfaction, and the IT operations area, which mostly...

• Downloads: 563

For Infrastructure & Operations Professionals

Report:Market Update: IT Management Software In 2009

Say Farewell To IT Management Software 1.0

The IT management software market is one of the most dynamic and multifaceted markets in the whole IT industry. The importance has grown significantly over the years. This dynamic, however, also...

• Downloads: 692

For Infrastructure & Operations Professionals

Report:Inquiry Insight: IT Management Software

Sustained Activity In Spite Of The Economic Downturn

Forrester analyzed the IT management software (ITMS) inquiries received from vendors and end users in 2007 and 2008. Inquiries are a good indicator of the tactical issues faced by Forrester's clients...

• Downloads: 528

For Infrastructure & Operations Professionals

Report:Avoid Tactical, Narrow Service Management And Automation Strategies

Strategic Plan: The Service Management And Automation Playbook

This report outlines Forrester's solution for IT infrastructure and operations (I&O) leaders to develop their service management and automation (SMA) strategic plan. This is important as the...

• Downloads: 815
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