Jennifer Belissent, Ph.D.

Principal Analyst serving CIOs

Jennifer serves CIOs and their business partners with research on business technology adoption, particularly in the public sector. Jennifer looks both at the macro-level trends facing society and business and at the micro-level challenges to achieving business objectives. She is currently focused on the role of technology in transforming government, with an emphasis on open data initiatives and citizen engagement.

Jennifer has written and spoken extensively on "smart city" initiatives as a way of managing the complexity of demographic changes and leveraging technology solutions in response to the demands of an increasingly urban population. She has also recently written on the future of work as demographic, economic, and geopolitical forces affect the workforce. Jennifer's research and analysis have appeared in media outlets such as The Wall Street Journal, Time Magazine, Computer Weekly, and CIO Magazine. Jennifer has also published in numerous academic journals and spoken widely at academic and business events.

Previous Work Experience

Before joining Forrester, Jennifer spent eight years at Sun Microsystems in software product marketing, software sales enablement and development, and industry marketing and partner strategy for telecommunications and media. Prior to entering the high tech world, Jennifer focused on public policy and reform, particularly in developing and transitioning countries. As a public policy analyst and consultant in Russia and Eastern Europe, she designed post-communist housing reforms and advised governments on housing privatization, mortgage finance policies, and income-based assistance programs. As an educator in the Peace Corps in Central Africa, Jennifer taught high school math, designed national math curricula and exams, and conducted marketing workshops with local entrepreneurs.

Education

Jennifer earned a Ph.D. and an M.A. in political science from Stanford University and a B.A. in economics from the University of Virginia. Her doctoral research focused on the fiscal and political relationships between regional governments and the central administration, combining quantitative analysis of regional budget data with extensive fieldwork in Moscow and three Russian regions — Udmurtiya, Novgorod, and Ulyanovsk.

Jennifer Belissent, Ph.D.'s Research

  • For CIOs

    Report: The State Of Global Business Technology Adoption: 2009

    This document provides highlights of an extensive data set collected via Forrester's Enterprise Global Technology Adoption Survey, Asia Pacific, Latin America, Middle East, And Africa, Q1 2009. ...

    • Downloads: 1476
  • For CIOs

    Report: Predictions 2009: Emerging Tech Markets

    Despite the dire straits of the world economy, emerging markets continue to hold significant promise for the tech industry. Increased business and consumer use of the Internet and information an...

    • Downloads: 1274
  • For CIOs

    Report: The State Of Global Enterprise IT Budgets: 2009 To 2010

    This document provides enterprise highlights of an extensive data set collected via Forrester's Enterprise And SMB Global IT Budgets And Spending Survey, Q2 2009. The survey covers budget trends...

    • Downloads: 1665
  • For CIOs

    Report: Getting Clever About Smart Cities: New Opportunities Require New Business Models

    Population growth and urbanization are stretching many cities' infrastructure and resources to breaking point. Policymakers and public leaders are increasingly looking to ICT solutions to effect...

    • Downloads: 1369
  • For CIOs

    Report: Schools Move Beyond The Basics: Competition Will Drive Technology Into The Education Market

    Tech vendor strategists are attracted by the "edu" opportunity — a large and fast-growing user base and increasing reliance upon technology by governments, educators, parents, and students...

    • Downloads: 1358
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