About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Joseph serves Customer Intelligence Professionals. He is a leading expert on web, mobile, and application analytics, online testing and targeting, and tag management. His research focuses on the generation and application of marketing intelligence from digital channels to deliver highly relevant and engaging online and multichannel customer experiences.
Prior to joining Forrester Research, Joseph was the vice president of platform strategy at Alterian, where he focused on product strategy, product marketing, analyst relations, and corporate development. Prior to Alterian, he was vice president of marketing and product development at MarketerNet. Joseph began his career at Experian, where he held a variety of roles spanning technical project consulting, business development, and product management.
Previous speaking experience includes presenter and master of ceremonies duties for a variety of technology and services vendor customer events, the National Center For Database Marketing, Infopresse Web Analytics, Teradata Partners, Click Summit, eMetrics, and Xchange. Joseph serves on the advisory board for the Northern Illinois University College of Business Interactive Marketing program and is a member of the Digital Analytics Association.
Joseph graduated with honors from the University of Illinois at Urbana-Champaign, earning a B.S. in business administration and majoring in marketing. He is Pragmatic Marketing Certified for Product Management Knowledge.
EAPs Ease Delivery Of Elastic Apps, Smoothing A Path To Cloud's Benefits
Promises that cloud computing can save money and reduce time-to-market by automatically scaling applications (either up or down) oversimplify what it takes to develop application architectures to...
Which Are The Safe And Best Choices Now
After two years of vendor consolidation, which are the best business rules platforms for application development and delivery professionals to consider? In our judgment, based on growth rates, market...
Cosmopolitan magazine certainly doesn't publish articles such as "Seven Hairstyles That Will Make Your Man Yawn." Wildly desirable is more like it. And so too, is it with great...

Incremental Changes Can Have A Big Impact On Quality
All software has bugs. Application development teams do the best they can to avoid and fix them. But developing quality software is hard. Why? Virtually all application development teams are squeezed...
The US federal government maintains a mind-boggling 1,200+ websites. The user experience design varies widely from being totally fresh and inspired to like visiting a museum dedicated to 1998 website...
I am not talking about The Donald here, thankfully. I am talking about how fervently impatient users are when it comes to website and mobile app response time. You can design a brilliant, luxurious,...
Surprise! Modern application development is not primarily about new programming languages or agile. It’s all about lower barriers to tools and technologies, talent collaboration, mobile...
Jobs. Jobs. Jobs. Unfortunately, the average unemployment rate remains at 8.2%. Not so for mobile app developers. They are in high demand. We created the Why Mobile App Developers Are Smiling...
Poor Linux. It struggled so hard to dominate the world. It was the little open source engine that could, but it didn’t. It never even came close to Microsoft Windows on the desktop, with less...
Traditional application servers such as WebSphere, WebLogic, and JBoss are dinosaurs tiptoeing through a meteor storm. Sure, IBM, Oracle, and Red Hat still have growing revenue in these brands,...
Big Data Is Relative Swab your inner cheek, and your sequenced DNA takes up about 750 MB. That might not sound like much; it’s not even 1 GB. But what if you had to store the genome for...
NoOps Is The Peak Of DevOps. DevOps is a noble and necessary movement for immature organizations. Mature organizations have DevOps down pat. They aspire to automate to...
Software Is Not Code; It Creates Experiences Ultimately, customers don't judge you based on how well you gather business requirements, choose development technologies, manage projects, or march...
Johnny Depp is coming to Boston. So too are application development professionals like you. Depp will make a movie about Paul Revere's legendary midnight ride 236 years ago to warn the...
Bring Your Mac To Work? Are you or someone you know a Mac lover but brutally forced to use a PC at work? Don't fret or give up yet. Many firms such as Genentech are saying "no" to PCs and "yes"...
Hockey god Wayne Gretzky said, "I skate to where the puck is going to be, not where it has been." For application development professionals, three megatrends show you where to skate to be more...
I love predictive analytics. I mean, who wouldn't want to develop an application that could help you make smart business decisions, sell more stuff, make customers happy, and avert disasters....
Forrester analyst Anjali Yakkundi says that digitally enabled customer experiences are no longer a nicety; they’re an obligation. The problem is that IT and business don’t...
Apple ignited the smartphone market with the innovative, super-desirable iPhone. But is the company’s innovation engine starting to sputter? That’s the question I pose to Forrester mobile...
Customers Are Moving To Event And Decision Management
Business rules platforms are a mature technology for automating decision and policy logic and for managing fast changes to that logic to keep up with business changes. Now customers are seeking more:...
BYOD (bring your own device) is a momentum torpedo. Younger workers at the bottom and executives at the top of businesses assert their desire (they think it is a right) to use their own smartphones,...
Forrester Vice President and Principal Analyst Ted Schadler is passionate and emphatic when comes to mobile first app strategy. He says that most firms haven't figured it out that mobile...