About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Jost serves Application Development & Delivery Professionals, particularly in financial services. As an analyst, he is an expert on a number of architecture and technology topics in global banking, such as off-the-shelf banking platforms (including core banking), banking architecture, banking platform transformation, multichannel platforms, architecture, and strategy. He also led research into the business and technology aspects of banking in the future (banking in 2023).
During his more than ten years with Forrester, Jost has provided strategic analysis and pragmatic advice to executives, operational-level managers, and architects on topics such as strategy plans, architecture development, governance, and large-scale software development, integration, and deployment. As a conference speaker and quoted expert, Jost has addressed numerous topics, such as industry trends, implementation, and the operation and migration of applications and systems, as well as the economic and strategic issues around these technologies.
Jost came to Forrester through its acquisition of Giga Information Group. Prior to Giga, Jost was director of architecture at DG Bank, where he was responsible for the medium- and long-term development of architecture and related topics and for the definition of the technology part of its multichannel strategy. He was the chairman of the bank's architecture decision body. Prior to joining DG, Jost worked as a technology consultant for eight years. He was responsible for a consulting practice that ran projects in the architecture and information technology space. Earlier, Jost worked on database systems, operating systems, software development, Unix standardization, and IT security, including contributions to the German and European IT security criteria.
Jost holds the German equivalent of a master's degree in computer science from the RWTH Aachen University.
How To Streamline Retail Pricing Execution
As retailers adopt more-sophisticated price planning tools to contend with more-complex assortments and more merchandise with shorter life cycles, they face practical challenges in executing their...
Conventional wisdom suggests buying before building software. However, as an increasing proportion of product and service value is digital — think of a naval vessel's operation system (Windows...
In the age of information transparency and short life-cycle merchandise, savvy consumers know more about merchandise characteristics, price and availability comparisons, and product reviews than do...
Epicor, Fujitsu, Microsoft, Micros Retail-J, NCR, Oracle, And Wincor Nixdorf Lead, With JDA, Micros Xstore, Retalix, And SAP Close Behind
In Forrester's 70-criteria evaluation of point-of-service (POS) vendors, we identified the most significant solution providers in this category — Epicor Software, Fujitsu, NCR, JDA Software,...

Using Mobile Technologies To Enrich Enterprise Interactions With Associates And Consumers
Retail and consumer goods firms face exciting opportunities to deploy mobile apps to fix their age-old problems with shelf availability and to empower their field employees to transcend their...
For considered purchases, consumers draw on Internet research and their social network for advice and expert guidance before they go to a store. Smart retailers try to keep consumers plugged into...
We would like to discuss the marketplace for off-the-shelf point-of-sale (POS) software that we can integrate. We are building a hospital management system, which must provide the capacity for...
What are the best practices for implementing retail systems — locally, regionally, or globally? What does the future of retail point of sale (POS) look like?
What value is RFID/bar code tracking delivering for business? We are looking at high-value items such as pharmaceutical products, automobile parts, beverage/tobacco, etc.