For Application Development & Delivery Professionals
Effective Customer Engagement Requires Rapid Change And A New World Of Data
A prerequisite to winning in the age of the customer is a deep and almost uncanny knowledge of customers and prospects. "Customer data" used to mean the data in customer relationship management (CRM)...
- Downloads: 165
For CIO Professionals
Report:Quick Take: IBM-As-A-Service
IBM's Impact 2014 Is A Milestone In Reshaping IBM's Core Business
IBM is one of the mega oil tankers navigating slowly on the technology ocean, surrounded by speedboats of "startups" and heavy "clouds" on the horizon. Stowaways talking strange languages like...
- Downloads: 268