Forrester

For CIO Professionals

Report:To Stay Competitive, Nurture A Culture Of Innovation

Change Management: The Innovation Playbook

Companies that don't innovate risk becoming marginalized, and CIOs are often expected to help accelerate innovation within their firms. Key to success in this role is creating and sustaining an...

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For Chief Information Officer Professionals

Blog:Avoid The 70% Failure Rate Of Change Management Initiatives

You read that number right: seventy percent, a dramatically high rate of failure. It could happen to you unless you take into account that any business process change is strongly related to personal...

For Chief Information Officer Professionals

Blog:Oracle Throws In The Towel And Acquires A Cloud Talent Management Vendor

The rumor circulating for the past few weeks has now been confirmed: Oracle is buying Taleo, a global talent management vendor, for $1.9 billion. This is just another — albeit important —...

For Application Development & Delivery Professionals

Report:The Forrester Wave™: Learning And Talent Development, Q1 2013

The Nine Providers That Matter Most And How They Stack Up

Learning and talent development are closely aligned in the best talent vendor offerings. This area of human resource management (HRM) is fast-growing and innovative in its use of social, cloud, and...

• Downloads: 520
• Comments: 2
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For Business Process Professionals

Client Inquiry:Which Vendors Offer Office 2010 eLearning Solutions?

We are rolling out Office 2010 and would like to use eLearning to do so. This is a global effort. Who are the vendors, and what are the best solutions?

For Application Development & Delivery Professionals

Report:Case Study: A Stanley Black & Decker HERO Empowers Employee Learning

An Empowered Report

Rob Sharpe, Stanley Black & Decker's director of sales training, exemplifies a HERO persona (highly empowered and resourceful operative), described in Forester's book Empowered. Through his efforts...

• Downloads: 300

For Application Development & Delivery Professionals

Report:Drive Continuous Improvement With Strong Change Management And Employee Training

Continuous Improvement: The Human Resource Management Playbook

This report, the continuous improvement component of the human resource management (HRM) playbook, will help application development and delivery professionals (AD&D pros), CIOs, and their HR...

• Downloads: 295
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For Application Development & Delivery Professionals

Report:Recruitment Aligns With Talent Management

A Mature Market Is Evolving Toward Broader HRM Offerings

Business leaders know that recruiting top talent is a corporative imperative. After hiring, new talent must be skillfully managed through onboarding, performance goals and evaluation, learning,...

• Downloads: 857

For Application Development & Delivery Professionals

Report:Create A People-Focused HRM Business Strategy

Strategic Plan: The Human Resource Management Playbook

Companies need a human resource management (HRM) strategy that focuses on finding and developing successful employees who meet company goals and supporting them not only with a traditional...

• Downloads: 73

For Chief Information Officer Professionals

Blog:Why Do So Many Change Management Initiatives Fail?

The data shows that 70% of corporate change efforts either totally fail, have lukewarm results, or the change never becomes an integral part of the company culture. As I talk to clients about their...

For Application Development & Delivery Professionals

Report:The Renaissance Of EPSS As An Informal Learning Tool

Technology Users Can Learn On The Fly With This Electronic Content Solution

An electronic performance support system (EPSS) provides on-demand learning when technology users need help to do their jobs. Demonstrations, practice exercises, and onscreen help all give users...

• Downloads: 149

For Enterprise Architecture Professionals

Report:The Forrester Wave™: BPM Training And Certification Programs, Q2 2012

Stevens Institute of Technology, BPMInstitute.org, and BPTrends Associates Lead, Queensland University of Technology Close Behind

Lack of sufficient business process skills continues to dog progress and momentum for enterprisewide business process management (BPM) initiatives. And when business process professionals turn to the...

• Downloads: 275
• Comments: 6
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For Chief Information Officer Professionals

Blog:An Active Year In Strategic Talent Management And More To Come In 2011

At Forrester, we think of strategic talent management as made up of four pillars: Recruiting, Performance (including succession and career development), Learning, and Compensation, which sit on top...

For Application Development & Delivery Professionals

Report:Case Study: Live Virtual Learning On Steroids

3g Selling Gives A Glimpse Of The Future "Classroom"

3g Selling is a training company that transformed itself from a classroom training provider to a live virtual training organization using a format that maintains an 85% to 90% learner completion...

• Downloads: 252

For Chief Information Officer Professionals

Blog:Making Change Management Work: Three Practitioners Offer Some Guidance

Change management from the people perspective is too often a forgotten component of business process transformation. Organizations focus on getting the new processes right and putting technology...

For Application Development & Delivery Professionals

Client Inquiry:Which Vendors Offer DSE eLearning Software?

We are looking for a global display screen equipment (DSE) training and assessment program that meets the needs of European Union legislation and adheres to good practices in managing new...

For Business Process Professionals

Client Inquiry:Is There Recent Data For The Online Jobs Market?

Is there recent data for the online jobs market? I am specifically interested in finding information about the current online jobs/recruitment market as well as projections for the next five years....

For Application Development & Delivery Professionals

Report:Sustain Agile With Formal And Informal Training

Change Management: The Agile And Lean Playbook

This report outlines the change management for Forrester's solution for application development and delivery (AD&D) professionals working on Agile and Lean. This report is designed to help you...

• Downloads: 552

For Application Development & Delivery Professionals

Report:Transform Strategic Processes For Talent Management And Employee Engagement

Processes: The Human Resource Management Playbook

This report, the processes component of the human resource management (HRM) playbook, enables application development and delivery (AD&D) professionals, CIOs, and their HR business partners to...

• Downloads: 520

For Chief Information Officer Professionals

Blog:Market Moves Toward Integrated Performance And Learning

I attended the Taleo customer conference last week in Chicago where CEO Michael Gregoire in his opening session speech boasted about Taleo’s recent acquisition of Learn.com, a $26...

For Business Process Professionals

Client Inquiry:What Information Do You Have On Mobile Learning Software?

We'd like information about mobile learning software that can be used to push training material/courses to BlackBerry mobiles. Questions are: 1) The effectiveness of Chalk Pushcast software —...

For Business Process Professionals

Client Inquiry:Should We Invest In More Than One Learning Management System?

We are looking at our learning management system (LMS) investment. Should we invest in more than one LMS for different parts of our global company or try to make one LMS work worldwide?

For Chief Information Officer Professionals

Blog:New HR Analytics Research Focuses On Improving The Talent Management Processes

Boris Evelson and I have published research entitled “Use HR Analytics To Optimize Talent Processes.” The premise: HR analytics have taken on new importance as companies work to find,...

For Chief Information Officer Professionals

Blog:Taleo Makes Strategic Jobpartners Acquisition To Boost Its European Presence

Today Taleo announced the acquisition of privately-held, Europe-based Jobpartners for $38 million (€25 million) in cash. With this acquisition, Taleo strengthens its European presence in...

For Chief Information Officer Professionals

Blog:Change Management: A Critical Component Of Any New Business Process

Think of how often you hear the term change management in relation to a new business process. What’s your reaction? Is it “More of that high level stuff that sounds good, but . . .”...